Section one: Contracting authority
one.1) Name and addresses
Procurement for Schools Ltd
63 Grimthorpe House, Agdon Street
London (Greater)
EC1V 0BP
mnewell@procurementforschools.com
Telephone
+44 7557977839
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://www.procurementforschools.com
Buyer's address
https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA42687
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.dropbox.com/scl/fo/ejfl7kvilcgsngjplpxv3/h?dl=0&rlkey=tdbr8ak2r19q30izkr1l1vtsh
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://www.dropbox.com/request/PyUX2Bkwxf0Ljvk5QLHw
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
ArtsXchange_and_Mikardo High School_ICT_Tender_2022
two.1.2) Main CPV code
- 72600000 - Computer support and consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
This tender opportunity is to provide a fully managed ICT support service to 2 sites within the T4 Academy Trust.
Helpdesk Support & Ticket System
Provide the T4 Education Settings (London) with full access to a helpdesk for support requests. This will allow for the logging of support tickets plus escalation of support requests. Any subsequent request or follow up is allocated to the appropriate ticket ensuring a continuous string of information. Open and closed tickets can be checked and reported on as required to ensure that service levels are being adhered to the T4 Education Settings (London) can log critical issues for immediate attention (such as network failure, server failure, wireless failure) which will trigger support escalation for emergency response.
Please view full Spec within the tender pack.
Contact Mike Newell (Managing Director at Procurement for schools) for further information regarding this tender at mnewell@procurementforschools.com
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 72610000 - Computer support services
- 72600000 - Computer support and consultancy services
- 72611000 - Technical computer support services
- 72700000 - Computer network services
two.2.3) Place of performance
NUTS codes
- UKI43 - Haringey and Islington
Main site or place of performance
Islington borough of London
two.2.4) Description of the procurement
This tender opportunity is to provide a fully managed ICT support service to 2 sites within the T4 Academy Trust.
Helpdesk Support & Ticket System
Provide the T4 Education Settings (London) with full access to a helpdesk for support requests. This will allow for the logging of support tickets plus escalation of support requests. Any subsequent request or follow up is allocated to the appropriate ticket ensuring a continuous string of information. Open and closed tickets can be checked and reported on as required to ensure that service levels are being adhered to the T4 Education Settings (London) can log critical issues for immediate attention (such as network failure, server failure, wireless failure) which will trigger support escalation for emergency response.
Please view full Spec within the tender pack.
Contact Mike Newell (Managing Director at Procurement for schools) for further information regarding this tender at mnewell@procurementforschools.com
two.2.5) Award criteria
Quality criterion - Name: Method Statement / Weighting: 50
Cost criterion - Name: Price / Weighting: 50
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 January 2023
End date
31 December 2026
This contract is subject to renewal
Yes
Description of renewals
2 year extension (1+1) options available.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
Accelerated procedure
Justification:
The academy has no extension options to use within their existing contract and there is not enough time for an 'open' standard tender procedure.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
30 November 2022
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
30 November 2022
Local time
5:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
(MT Ref:227987)
six.4) Procedures for review
six.4.1) Review body
Public Procurement Review Service
Cabinet Office
London
publicprocurementreview@cabinetoffice.gov.uk
Telephone
+44 3450103503
Country
United Kingdom
Internet address
https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit