Section one: Contracting authority
one.1) Name and addresses
NHS North East and North Cumbria Integrated Care Board
North Ormesby Health Village 14 Trinity Mews,
MIDDLESBROUGH NORTH YORKSHIRE
TS3 6AL
Contact
NECS
Country
United Kingdom
Region code
UKC1 - Tees Valley and Durham
NHS Organisation Data Service
16C
Internet address(es)
Main address
https://northeastnorthcumbria.nhs.uk/
Buyer's address
https://in-tendhost.co.uk/nhsnecsu
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://in-tendhost.co.uk/nhsnecsu
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://in-tendhost.co.uk/nhsnecsu
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
NECS439 Community Age Related Hearing Loss Service Invitation to Tender - Any Qualified Provider (AQP) for and on behalf of NHS North East and North Cumbria Integrated Care Board in the localities of Hartlepool, Stockton-On-Tees, Middlesbrough, Redcar and Cleveland
Reference number
NECS439
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Invitation to Tender - NECS439 Community Age Related Hearing Loss Service
NHS North East and North Cumbria Integrated Care Board
North of England Commissioning Support (NECS) is working for and on behalf of NHS North East and North Cumbria Integrated Care Board (NHS NENC ICB) in the localities of Hartlepool, Stockton-On-Tees, Middlesbrough, Redcar and Cleveland who wish to commission a Community Age Related Hearing Loss Service.
The aim is to provide a comprehensive service for adults aged 55 years and over experiencing hearing and communication difficulties who feel they might benefit from rehabilitation including the option of trying hearing aids with aftercare and support, following the principles of national commissioning frameworks and local requirements.
The vision for people with hearing problems is for them to receive high quality, efficient services delivered closer to home, with short waiting times and high responsiveness to the needs of local communities, free at the point of access.
Key principles of the service:
• Encourage early identification, diagnosis and management of hearing loss through improved service user involvement
• Provision of GP education sessions including latest guidelines and quality of referral information where required and as advised by the commissioner;
• Provide person-centred care responding to psychosocial needs, including the effect on partners of those living with poor hearing;
• Support communication needs by providing timely signposting to lip reading classes, assistive technologies and other rehabilitation services;
• Promote inclusion and participation of people who are deaf or hard of hearing;
• Compliance with clinical guidance and good practice;
• Improve the service through research and development and the adoption of new evidence based technologies and practices
The contract is for an initial 3 years plus the option to extend the contract for a further period of 24 months at the discretion of the Contracting Authority subject to satisfactory financial and contractual performance.
The procurement route of the AQP contracts will follow the basic principles that mirror that of the open procedure to test the capacity, capability, and technical competence of tenders in accordance with the Light Touch Regime within the Public Contracts Regulations 2015 (as amended), ensuring a fair, open and transparent process in accordance with NHS (Procurement, Patient Choice and Competition) (No. 2) Regulations 2013.
Under the Public Services (Social Value) Act 2012 the contracting authority must consider:
How what is proposed to be procured might improve the economic, social and environmental well-being of the patients / residents of the localities covered under the contract and how, in conducting the process of procurement, it might act with a view to securing the improvement. Accordingly, the subject matter of the contract has been scoped to take into account the priorities of the Contracting Authority relating to economic, social and environmental well-being.
North of England Commissioning Support (NECS) is utilising an electronic tendering tool (In-Tend) (e-Tendering system) to manage this procurement and communicate with potential bidders in accordance with Regulation 22 of the Public Contract Regulations 2015 (as amended) and as such there will be no hard copy documents issued to bidders and all communications between bidders and NECS, including tender submissions, will be conducted via the In-tend portal.
two.1.5) Estimated total value
Value excluding VAT: £12,031,852
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKC1 - Tees Valley and Durham
two.2.4) Description of the procurement
Invitation to Tender - NECS439 Community Age Related Hearing Loss Service
NHS North East and North Cumbria Integrated Care Board
North of England Commissioning Support (NECS) is working for and on behalf of NHS North East and North Cumbria Integrated Care Board (NHS NENC ICB) in the localities of Hartlepool, Stockton-On-Tees, Middlesbrough, Redcar and Cleveland who wish to commission a Community Age Related Hearing Loss Service.
The aim is to provide a comprehensive service for adults aged 55 years and over experiencing hearing and communication difficulties who feel they might benefit from rehabilitation including the option of trying hearing aids with aftercare and support, following the principles of national commissioning frameworks and local requirements.
The vision for people with hearing problems is for them to receive high quality, efficient services delivered closer to home, with short waiting times and high responsiveness to the needs of local communities, free at the point of access.
Key principles of the service:
• Encourage early identification, diagnosis and management of hearing loss through improved service user involvement
• Provision of GP education sessions including latest guidelines and quality of referral information where required and as advised by the commissioner;
• Provide person-centred care responding to psychosocial needs, including the effect on partners of those living with poor hearing;
• Support communication needs by providing timely signposting to lip reading classes, assistive technologies and other rehabilitation services;
• Promote inclusion and participation of people who are deaf or hard of hearing;
• Compliance with clinical guidance and good practice;
• Improve the service through research and development and the adoption of new evidence based technologies and practices
The contract is for an initial 3 years plus the option to extend the contract for a further period of 24 months at the discretion of the Contracting Authority subject to satisfactory financial and contractual performance.
The procurement route of the AQP contracts will follow the basic principles that mirror that of the open procedure to test the capacity, capability, and technical competence of tenders in accordance with the Light Touch Regime within the Public Contracts Regulations 2015 (as amended), ensuring a fair, open and transparent process in accordance with NHS (Procurement, Patient Choice and Competition) (No. 2) Regulations 2013.
Under the Public Services (Social Value) Act 2012 the contracting authority must consider:
How what is proposed to be procured might improve the economic, social and environmental well-being of the patients / residents of the localities covered under the contract and how, in conducting the process of procurement, it might act with a view to securing the improvement. Accordingly, the subject matter of the contract has been scoped to take into account the priorities of the Contracting Authority relating to economic, social and environmental well-being.
North of England Commissioning Support (NECS) is utilising an electronic tendering tool (In-Tend) (e-Tendering system) to manage this procurement and communicate with potential bidders in accordance with Regulation 22 of the Public Contract Regulations 2015 (as amended) and as such there will be no hard copy documents issued to bidders and all communications between bidders and NECS, including tender submissions, will be conducted via the In-tend portal.
To express an interest in tendering for this procurement, please register on the In-tend e-tendering portal, which can be found at: https://in-tendhost.co.uk/nhsnecsu and follow the registration instructions.
It is free to register on In-Tend, which can be accessed at any time of day providing you have a working internet connection. Should you have any queries, or you are having problems registering or with the system, please contact the In-Tend helpdesk via: support@in-tend.com or call on 0845 557 8079 / +44 (0) 114 407 0065.
The helpdesk is open Monday - Friday between 9 a.m.-5.30 p.m.
Please note that tender documentation will be available to download via In-Tend on 15 November 2022. The deadline for submission of all tender returns is 12 Noon on 15 December 2022.
two.2.6) Estimated value
Value excluding VAT: £12,031,852
two.2.7) Duration of the contract or the framework agreement
Start date
1 July 2023
End date
30 June 2028
two.2.14) Additional information
The contract is for an initial 3 years plus the option to extend the contract for a further period of 24 months at the discretion of the Contracting Authority subject to satisfactory financial and contractual performance.
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
15 December 2022
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Public Procurement Review Service
Cabinet Office
London
publicprocurementreview@cabinetoffice.gov.uk
Telephone
+44 3450103503
Country
United Kingdom
Internet address
https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
six.4.2) Body responsible for mediation procedures
Public Procurement Review Service
Cabinet Office
London
publicprocurementreview@cabinetoffice.gov.uk
Telephone
+44 3450103503
Country
United Kingdom
Internet address
https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The Commissioner will act in accordance with Part 3 Chapter 5 Regulation 85 to 87 and Part 3 Chapter 6 Regulation 88 to 104 of the Public Contract Regulations 2015 (SI 2015 No 102) (PCR 2015). Part 3 of the PCR 2015 provides for appeals to be made to the High Court subject to the time limitations and other required procedural steps. The rules relating to appeal are complex and a dissatisfied tenderer is advised to take their own prompt legal advice.
six.4.4) Service from which information about the review procedure may be obtained
Royal Courts of Justice
The High Court Strand,
London
WC2A 2LL
Country
United Kingdom
Internet address
https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice