Section one: Contracting authority
one.1) Name and addresses
London Borough of Redbridge
Lynton House , 255-259 High Road
Ilford
IG1 1NY
Contact
- Gemma Edwards
Gemma.Edwards@walthamforest.gov.uk
Telephone
+44 7810501769
Country
United Kingdom
Region code
UKI53 - Redbridge and Waltham Forest
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Dynamic Purchasing Vehicle for the provision of supported living services for adults with learning disability, mental health and autism
Reference number
DN745470
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council of the London Borough of Redbridge (“the Authority”) is seeking Tenders from suitably experienced and qualified organisations for the Dynamic Purchasing Systems for the provision of External Day Opportunities.
The service shall commence on 1st May 2025 and shall continue up to and including 30th April 2029 (“the Contract Period”).
A new commissioning model for supported living services for adults with learning disabilities, mental health and autism has been co-designed with our residents, practitioners, providers and carers. The model is strengths based and focuses on achieving improved outcomes for people; preventing people’s ‘needs escalating, whilst supporting people to maximise their independence. The approach enables providers to work closely with individuals who are referred into their services, to create a bespoke offer for each individual which addresses what is important to them and delivers services which the Council, providers and people themselves will be able to measure. The progression pathway is embedded in the supported
living model. It is a person-centred approach which embeds and encourage concept that ‘Supported Living’ is a part of a person’s journey and not the destination. It recognises that every person with a Learning Disability, Mental Health condition or Autism has the potential and opportunity to move to a higher level of functioning if they are given the appropriate care and support.
The practice is based on:
• Focussing on strengths, rather than a deficit based, assessment and support planning.
• With an emphasis on improving and sustaining independence living abilities.
• Recognising the difference between maintenance and development needs.
• Use goal directed support planning.
• Undertake outcome focused reviews.
• Take a positive risk management.
Some of the outcomes that the council, residents and providers will be able to measure include:
? Ensuring quality of life for people with care and support needs.
? Delaying and reducing the need for care and support.
? Ensuring that people have a positive experience of care and support.
? Safeguarding adults whose circumstances make them vulnerable and protect them from avoidable harm.
The Dynamic Purchasing Vehicle is divided into three (3) separate Lots as follows:
LOT 1: LOW AND MEDIUM NEEDS
LOT 2: HIGH AND SPECIALIST NEEDS
LOT 3: COMPLEX AND BESPOKE NEEDS
two.1.5) Estimated total value
Value excluding VAT: £66,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Lot 1: Low and Medium Needs
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI53 - Redbridge and Waltham Forest
two.2.4) Description of the procurement
The Council of the London Borough of Redbridge (“the Authority”) is seeking Tenders from suitably experienced and qualified organisations for the Dynamic Purchasing Systems for the provision of External Day Opportunities.
The service shall commence on 1st May 2025 and shall continue up to and including 30th April 2029 (“the Contract Period”).
A new commissioning model for supported living services for adults with learning disabilities, mental health and autism has been co-designed with our residents, practitioners, providers and carers. The model is strengths based and focuses on achieving improved outcomes for people; preventing people’s ‘needs escalating, whilst supporting people to maximise their independence. The approach enables providers to work closely with individuals who are referred into their services, to create a bespoke offer for each individual which addresses what is important to them and delivers services which the Council, providers and people themselves will be able to measure. The progression pathway is embedded in the supported
living model. It is a person-centred approach which embeds and encourage concept that ‘Supported Living’ is a part of a person’s journey and not the destination. It recognises that every person with a Learning Disability, Mental Health condition or Autism has the potential and opportunity to move to a higher level of functioning if they are given the appropriate care and support.
The practice is based on:
• Focussing on strengths, rather than a deficit based, assessment and support planning.
• With an emphasis on improving and sustaining independence living abilities.
• Recognising the difference between maintenance and development needs.
• Use goal directed support planning.
• Undertake outcome focused reviews.
• Take a positive risk management.
Some of the outcomes that the council, residents and providers will be able to measure include:
? Ensuring quality of life for people with care and support needs.
? Delaying and reducing the need for care and support.
? Ensuring that people have a positive experience of care and support.
? Safeguarding adults whose circumstances make them vulnerable and protect them from avoidable harm.
The Dynamic Purchasing Vehicle is divided into three (3) separate Lots as follows:
LOT 1: LOW AND MEDIUM NEEDS
The Authority are looking for suppliers who can support people with low level needs with aspects of their daily living. The people have a diagnosis of a learning disability and or, mental health and or autism. This may include people who are receiving S117 aftercare support. People in LOT1 will require support with the following tasks which may include and not limited to:
• Claiming benefits, income maximisation and budgeting,
• Prompting or managing and maintaining personal hygiene,
• Maintaining home environment,
• Enabling social inclusion and community integration,
• Maintaining adequate nutrition, meal planning and/or meal preparation,
• Medication compliance (prompting or administration),
• Managing and maintaining tenancy,
• Support to access gainful daytime such as employment, training or leisure activities,
• Develop capabilities and skills to progress to independent living
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.6) Estimated value
Value excluding VAT: £30,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 May 2025
End date
30 April 2029
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 2: High and Specialist Needs
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI53 - Redbridge and Waltham Forest
two.2.4) Description of the procurement
The Council of the London Borough of Redbridge (“the Authority”) is seeking Tenders from suitably experienced and qualified organisations for the Dynamic Purchasing Systems for the provision of External Day Opportunities.
The service shall commence on 1st May 2025 and shall continue up to and including 30th April 2029 (“the Contract Period”).
A new commissioning model for supported living services for adults with learning disabilities, mental health and autism has been co-designed with our residents, practitioners, providers and carers. The model is strengths based and focuses on achieving improved outcomes for people; preventing people’s ‘needs escalating, whilst supporting people to maximise their independence. The approach enables providers to work closely with individuals who are referred into their services, to create a bespoke offer for each individual which addresses what is important to them and delivers services which the Council, providers and people themselves will be able to measure. The progression pathway is embedded in the supported
living model. It is a person-centred approach which embeds and encourage concept that ‘Supported Living’ is a part of a person’s journey and not the destination. It recognises that every person with a Learning Disability, Mental Health condition or Autism has the potential and opportunity to move to a higher level of functioning if they are given the appropriate care and support.
The practice is based on:
• Focussing on strengths, rather than a deficit based, assessment and support planning.
• With an emphasis on improving and sustaining independence living abilities.
• Recognising the difference between maintenance and development needs.
• Use goal directed support planning.
• Undertake outcome focused reviews.
• Take a positive risk management.
Some of the outcomes that the council, residents and providers will be able to measure include:
? Ensuring quality of life for people with care and support needs.
? Delaying and reducing the need for care and support.
? Ensuring that people have a positive experience of care and support.
? Safeguarding adults whose circumstances make them vulnerable and protect them from avoidable harm.
The Dynamic Purchasing Vehicle is divided into three (3) separate Lots as follows:
LOT 2: HIGH AND SPECIALIST NEEDS
The Authority are looking for suppliers who can support who have a diagnosis of a learning disability and or mental health condition and or autism. People may have additional conditions which may need specialist support. The specialisms will include challenging behaviour, acquired brain injury, complex epilepsy, Prader Willi syndrome, Korsakoff syndrome, substance misuse and dual diagnosis. People in LOT 2 may have multiple and interacting mental health conditions e.g. personality disorder. Some people may be actively using substances, may have chaotic lifestyles and presentations, may have experienced domestic abuse and other types of abuse which results in a history of trauma and are at risk of relapse. This may include people who are receiving S117 aftercare support.
Providers will be required support people with all the tasks outlined for Lot 1 with the addition of:
• Regular supervision throughout the day,
• Behaviour management eg psychologist implemented behavioural, drug and alcohol safety plan,
• Support with eating, feeding, personal care, continence care,
• Medication administration,
• Develop skills to become independent or more independent with activities,
• Supported recovery setting to achieve their aspirations by building upon their strengths, skills and knowledge,
• Intense support to achieve personal recovery, an appropriate, assertive support response is needed to ensure prevention of escalation and support progression.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.6) Estimated value
Value excluding VAT: £24,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 May 2025
End date
30 April 2029
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 3: Complex and Bespoke Needs
Lot No
3
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKI53 - Redbridge and Waltham Forest
two.2.4) Description of the procurement
The Council of the London Borough of Redbridge (“the Authority”) is seeking Tenders from suitably experienced and qualified organisations for the Dynamic Purchasing Systems for the provision of External Day Opportunities.
The service shall commence on 1st May 2025 and shall continue up to and including 30th April 2029 (“the Contract Period”).
A new commissioning model for supported living services for adults with learning disabilities, mental health and autism has been co-designed with our residents, practitioners, providers and carers. The model is strengths based and focuses on achieving improved outcomes for people; preventing people’s ‘needs escalating, whilst supporting people to maximise their independence. The approach enables providers to work closely with individuals who are referred into their services, to create a bespoke offer for each individual which addresses what is important to them and delivers services which the Council, providers and people themselves will be able to measure. The progression pathway is embedded in the supported
living model. It is a person-centred approach which embeds and encourage concept that ‘Supported Living’ is a part of a person’s journey and not the destination. It recognises that every person with a Learning Disability, Mental Health condition or Autism has the potential and opportunity to move to a higher level of functioning if they are given the appropriate care and support.
The practice is based on:
• Focussing on strengths, rather than a deficit based, assessment and support planning.
• With an emphasis on improving and sustaining independence living abilities.
• Recognising the difference between maintenance and development needs.
• Use goal directed support planning.
• Undertake outcome focused reviews.
• Take a positive risk management.
Some of the outcomes that the council, residents and providers will be able to measure include:
? Ensuring quality of life for people with care and support needs.
? Delaying and reducing the need for care and support.
? Ensuring that people have a positive experience of care and support.
? Safeguarding adults whose circumstances make them vulnerable and protect them from avoidable harm.
The Dynamic Purchasing Vehicle is divided into three (3) separate Lots as follows:
LOT 3: COMPLEX AND BESPOKE NEEDS
The Authority are looking for suppliers who can support people with a diagnosis of a learning disability, mental health condition and/or autism. People in LOT 3 have very complex needs and require individually bespoke support with accommodation. This includes Transforming Care Partnership (TCP) who have very complex needs who require individually bespoke support with accommodation. People may be discharged from having ben assessed in hospital and treated in hospital or secure units for a long time with complex behaviour needs, who have had care packages breakdown multiple times, are jointly funded with health, have a history of offending or high-risk behaviour.
Providers will be required to support people with all the tasks outlined for Lot 2 with the addition of:
• 1-2-1 or more support or supervision on a 24-hour basis.
• Behaviour management on a daily basis.
• Highly coordinated and regular review support planning to manage their lives in the short and long term.
• Successfully managing transitions from assessment and transitions units into the community.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 100
Price - Weighting: 0
two.2.6) Estimated value
Value excluding VAT: £12,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 May 2025
End date
30 April 2029
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
4 November 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
4 November 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales Royal Courts of Justice
London
WC2A 2LL
Country
United Kingdom