Section one: Contracting authority
one.1) Name and addresses
North Ayrshire Council
Cunninghame House, Friars Croft
Irvine
KA12 8EE
Andrewkerr@north-ayrshire.gov.uk
Country
United Kingdom
NUTS code
UKM93 - East Ayrshire and North Ayrshire mainland
Internet address(es)
Main address
http://www.north-ayrshire.gov.uk
Buyer's address
http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Independent Advocacy Service for Children and Adults
Reference number
NAC-5148
two.1.2) Main CPV code
- 85312300 - Guidance and counselling services
two.1.3) Type of contract
Services
two.1.4) Short description
The tender will be in two lots.
Lot 1 : An independent advocacy service for Adults and Older People
Lot 2: An independent advocacy service for Children and Young People
Advocacy has two main themes:
- speaking up for and with people who cannot communicate on their own or whom despite being able to do so are not being heard, helping them to express their views and make their own decisions and contributions; and
- safeguarding individuals who are at risk.
The aims of advocacy services are to:
- Safeguard people who can be treated unfairly as a result of institutional and systemic barriers as well as prejudice and individual, social, and environmental circumstances that make them vulnerable
- Empower people who need a voice or stronger voice by enabling them to express their own needs and make their own decisions
- Enable people to gain access to information, explore and understand their options, and to make their views and wishes known
- Speak up on behalf of people who are unable to do so for themselves.
The locations at which the Independent advocacy will be delivered will include: the Provider’s own premises; the Service Users preferred location; the Service Users home, hospital or care home or other residential setting.
The contract will start on 01/04/2024 to 31/03/2027 with an option to extend for 24 months.
The contract will be let under North Ayrshire Council’s Terms and Conditions of Contract for Health and Social Care Services
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,449,944
two.2) Description
two.2.1) Title
Lot 2 : An Independent Advocacy service for Adults and Older People
Lot No
2
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85312300 - Guidance and counselling services
- 85312310 - Guidance services
two.2.3) Place of performance
NUTS codes
- UKM93 - East Ayrshire and North Ayrshire mainland
two.2.4) Description of the procurement
An Independent Advocacy service for Adults and Older People
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 1: An Independent Advocacy service for Children and Young People
Lot No
1
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
- 85312300 - Guidance and counselling services
- 85312310 - Guidance services
two.2.3) Place of performance
NUTS codes
- UKM93 - East Ayrshire and North Ayrshire mainland
two.2.4) Description of the procurement
An Independent Advocacy service for Children and Young People
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.1.10) Identification of the national rules applicable to the procedure
Information about national procedures is available at: http://www.gov.scot/Topics/Government/Procurement
four.1.11) Main features of the award procedure
This procurement is based on the most economically advantageous tender ("MEAT") on the basis of best price and quality ratio, where price is 30% and quality is 70%. Please see PCS-Tender for further information.
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-018140
Section five. Award of contract
Lot No
2
Title
Lot 2 : An Independent Advocacy service for Adults and Older People
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
17 October 2023
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
five.2.3) Name and address of the contractor
VoiceAbility Advocacy
Mount Pleasant House, Huntington Road
Cambridge
CB3 0RN
Telephone
+44 3003031660
Country
United Kingdom
NUTS code
- UKM93 - East Ayrshire and North Ayrshire mainland
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,605,737
Section five. Award of contract
Lot No
1
Title
Lot 1: An Independent Advocacy service for Children and Young People
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
17 October 2023
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
five.2.3) Name and address of the contractor
Barnardo's
Tanners lane, Barkingside,
Ilford
IC61QG
Telephone
+44 1418847896
Country
United Kingdom
NUTS code
- UKM93 - East Ayrshire and North Ayrshire mainland
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £844,207
Section six. Complementary information
six.3) Additional information
Bidders are required to provide 1 examples of services carried out in the past 3 years per lot that demonstrates they have the relevant experience to deliver the services described in the Contract Notice. The services must be of a similar value, size and scope. Unsatisfactory experience will result in exclusion from the tender process.
Bidders must also provide 1 satisfactory references for the same 1 contracts on the reference templates provided per lot. References should be completed and signed by previous customers for contracts of a similar value, size and scope. If any of the referees score the bidder less than 2 the bidder will be excluded from the tender process.
Completed experience and reference templates must be zipped and uploaded at question 4C.1 of the qualification envelope.
Bidders who intend to use a supply chain to deliver the requirements detailed in the Contract Notice, must confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. This will include confirmation that they have the systems in place to pay subcontractors through the supply chain promptly and effectively, and provide evidence when requested of:
a) their standard payment terms.
b) ≥95% of all supply chain invoices being paid on time (in accordance with the terms of contract) in the last financial year.
Bidders unable to confirm (b) must provide an improvement plan, signed by their Director, which improves payment performance.
Bidders are required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.
Bidders who intend to subcontract more than 25% to any individual organisation must ensure the SPD (Scotland) - Subcontractors Supplier Response is completed and uploaded at question 2C.1.
Quality Management Procedures
1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at SPD question 4D.1.
(SC Ref:748692)
six.4) Procedures for review
six.4.1) Review body
Kilmarnock Sheriff Court
Sheriff Court House, St Marnock Street
Kilmarnock
KA1 1ED
Telephone
+44 1563550024
Country
United Kingdom