Section one: Contracting authority
one.1) Name and addresses
The Information Commissioner
Wycliffe House, Water Lane
Wilmslow
SK9 5AF
Telephone
+44 3304146613
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
one.3) Communication
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
National or federal Agency/Office
one.5) Main activity
Other activity
Regulator
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Services to increase the number of data protection fee payers
Reference number
2024ICO00388
two.1.2) Main CPV code
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
two.1.3) Type of contract
Services
two.1.4) Short description
This is a Prior Information Notice to alert the market that the ICO intends to request tenders for the provision of services to increase registration rates of organisations legally required to pay a data protection fee (“the Services”).
two.1.5) Estimated total value
Value excluding VAT: £2,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
Most of the ICO’s data protection work is funded by organisations who pay a mandatory data protection fee (the “Fee”). The ICO is looking to appoint a supplier to support the delivery of its objective to ensure that all organisations that are required to pay the Fee do so (the “Services”) Following an unsuccessful procurement to appoint a supplier to deliver the Services on a 100% commission basis, the ICO has decided to award a contract (below-threshold) to Quantum Risk Solutions (“Quantum”) to run a 2-month pilot. In the pilot, Quantum will match email addresses with organisations which have not responded to previous postal requests and email those organisations on the ICO’s behalf, referring organisations that are required to pay the Fee to make payment through existing ICO infrastructure. The intention is for the pilot to inform the ICO’s longer term strategy ensuring that all organisations that are required to pay the data protection fee do so and therefore maximising potential fee income. The pilot will be delivered on a hybrid commercial model, with a fixed charge for the acquisition of email data, payment of some fixed delivery charges, with the majority of the charges being paid on commission, on receipt of Fees paid. The pilot will also test whether this model represents value for money for the ICO. Should the pilot be successful, the ICO will invite tenders via an open procedure to provide the Services on a hybrid commercial model for a period of 12 months, with an option to extend for a further 12 months. It is currently expected that the Services will include: a)The acquisition of business email data. b)Prepare and manage the data to ensure organisations contacted are not already registered. c)Analyse the organisations who have not responded to our campaigns, to identify fee payers. d)Use existing and new data sources to contact organisations who are not registered to check on the requirements for them to register. e)Draft and issue communications, using a range of channels, to raise awareness of the need to pay the fee, or to register a valid exception. f)Increase the number of organisations paying the required fee, using established ICO payment channels. g)Provide the ICO with management information on the performance of the Services. The ICO reserves the right to modify this requirement as a result of learnings from the pilot. The pilot is due to finish by December 2024, but an interim report will be included in the Invitation to Tender detailing all learnings to date. These interim findings will be sufficient to indicate whether the pilot has delivered sufficient value to continue with the Services under a longer-term contract. The ICO is proposing use of the Cabinet Office Mid-Tier Contract as a basis for this procurement.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £2,500,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
12
This contract is subject to renewal
Yes
Description of renewals
One optional extension for a further 12-month period
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
This is a prior information notice, intended to inform the market of the ICO's plan to procure. If you wish to register your interest, or ask any questions, please contact us at procurement@ico.org.uk
two.3) Estimated date of publication of contract notice
8 November 2024
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
For more information about this opportunity, please visit the Delta eSourcing portal at:
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/63448YNK95
GO Reference: GO-2024103-PRO-27905996
six.4) Procedures for review
six.4.1) Review body
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow
SK9 5AF
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
High Court of Justice, England and Wales
Strand
London
WC2A 2LL
Country
United Kingdom