- Scope of the procurement
- Lot 1. Franking Machines, Mailroom Equipment and Associated Consumables
- Lot 2. Collection and Delivery of Letters, Large Letters and Parcels within UK
- Lot 3. Collection and Delivery of Letters, Large Letters and Parcels to International Destinations
- Lot 4. Audits, Efficiency Reviews and Niche Consultancy
- Lot 5. Business Process Outsourcing, Mailroom, Document and Data Managed Service
- Lot 6. Hybrid Mail, Digital and Transformational Communications
- Lot 7. Inbound Delivery, Mail Opening and Digital Scanning Services
- Lot 8. Security Screening Services
Section one: Contracting authority
one.1) Name and addresses
The Minister for the Cabinet Office acting through Crown Commercial Service
The Capital Building, Old Hall Street
Liverpool
L3 9PP
supplier@crowncommercial.gov.uk
Telephone
+44 3454102222
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Postal Services and Solutions
Reference number
RM6280
two.1.2) Main CPV code
- 64000000 - Postal and telecommunications services
two.1.3) Type of contract
Services
two.1.4) Short description
Crown Commercial Service (CCS) as the Authority has awarded a Pan Government Collaborative Agreement in the form of a multi supplier Framework Contract consisting of eight (8) Lots for the provision of postal services and solutions to be utilised by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. It is intended that this commercial agreement will be the recommended vehicle for all postal services and solutions required by UK Central Government.
This new Framework Contract replaces the existing Framework Contract (RM6017 Postal Goods, Services and Solutions) and includes services that will capture new technologies and innovations to support Buyers in adopting improved communications processes and transforming their mailroom operations to become more digital environments.
two.1.6) Information about lots
This contract is divided into lots: Yes
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,600,000,000
two.2) Description
two.2.1) Title
Franking Machines, Mailroom Equipment and Associated Consumables
Lot No
Lot 1
two.2.2) Additional CPV code(s)
- 30123400 - Folding machines
- 30124520 - Scanner document feeders
- 30130000 - Post-office equipment
- 30131000 - Mailroom equipment
- 30131100 - Paper or envelope folding machines
- 30131200 - Envelope-stuffing machines
- 30131300 - Addressing machines
- 30131400 - Postage machines
- 30131500 - Mail opening machines
- 30131600 - Mail sealing machines
- 30131800 - Stamp affixers
- 30132000 - Sorting equipment
- 30132100 - Mail-sorting equipment
- 30132300 - Sorters
- 30133000 - Mailing equipment
- 30133100 - Bulk-mailing equipment
- 30144100 - Postage-franking machines
- 30197310 - Letter openers
- 30216130 - Barcode readers
- 38520000 - Scanners
- 39150000 - Miscellaneous furniture and equipment
- 43411000 - Sorting and screening machines
- 48100000 - Industry specific software package
- 48311000 - Document management software package
- 50000000 - Repair and maintenance services
- 50324200 - Preventive maintenance services
- 50421200 - Repair and maintenance services of X-ray equipment
- 51611100 - Hardware installation services
- 64100000 - Post and courier services
- 64110000 - Postal services
- 64112000 - Postal services related to letters
- 72212311 - Document management software development services
- 72512000 - Document management services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
This lot is capable of providing a full range of low, medium and high volume capacity franking machines, mailroom equipment (including X-Ray machines) and associated consumables and software for both lease and outright purchase. Includes basic maintenance and additional service wrap options.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Five (5) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
two.2) Description
two.2.1) Title
Collection and Delivery of Letters, Large Letters and Parcels within UK
Lot No
Lot 2
two.2.2) Additional CPV code(s)
- 60160000 - Mail transport by road
- 60161000 - Parcel transport services
- 64100000 - Post and courier services
- 64110000 - Postal services
- 64111000 - Postal services related to newspapers and periodicals
- 64112000 - Postal services related to letters
- 64113000 - Postal services related to parcels
- 64115000 - Mailbox rental
- 64121100 - Mail delivery services
- 64121200 - Parcel delivery services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Collection and Delivery of Letters, Large Letters and Parcels within UK Seven (7) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Seven (7) suppliers were successfully awarded a framework contract to deliver services for this framework lot
two.2) Description
two.2.1) Title
Collection and Delivery of Letters, Large Letters and Parcels to International Destinations
Lot No
Lot 3
two.2.2) Additional CPV code(s)
- 60160000 - Mail transport by road
- 60161000 - Parcel transport services
- 60411000 - Scheduled airmail transport services
- 60421000 - Non-scheduled airmail transport services
- 64100000 - Post and courier services
- 64110000 - Postal services
- 64111000 - Postal services related to newspapers and periodicals
- 64112000 - Postal services related to letters
- 64113000 - Postal services related to parcels
- 64121100 - Mail delivery services
- 64121200 - Parcel delivery services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Collection and Delivery of Letters, Large Letters and Parcels to International Destinations This lot is capable of providing a collection and delivery service, for letters, large letters and parcels which are collected from buyer site(s) for onward delivery to international EU, Non EU and Rest of World destinations.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Six (6) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
two.2) Description
two.2.1) Title
Audits, Efficiency Reviews and Niche Consultancy
Lot No
Lot 4
two.2.2) Additional CPV code(s)
- 64110000 - Postal services
- 72220000 - Systems and technical consultancy services
- 72221000 - Business analysis consultancy services
- 72228000 - Hardware integration consultancy services
- 72316000 - Data analysis services
- 79212000 - Auditing services
- 79212200 - Internal audit services
- 79311000 - Survey services
- 79410000 - Business and management consultancy services
- 79418000 - Procurement consultancy services
- 79421000 - Project-management services other than for construction work
- 79421100 - Project-supervision services other than for construction work
- 79900000 - Miscellaneous business and business-related services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Audits, Efficiency Reviews and Niche Consultancy This lot is capable of providing independent audits, efficiency reviews and niche consultancy services specific to mailroom operations and associated document and data management. Suppliers should be aware that if they are bidding for Lot 4 and are successful on Lot 4, suppliers will not be allowed to perform any other services under any other lot.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
One (1) supplier was successfully awarded a framework contract to deliver services for this framework lot.
two.2) Description
two.2.1) Title
Business Process Outsourcing, Mailroom, Document and Data Managed Service
Lot No
Lot 5
two.2.2) Additional CPV code(s)
- 22821000 - Electoral forms
- 30131500 - Mail opening machines
- 30132100 - Mail-sorting equipment
- 30133000 - Mailing equipment
- 48000000 - Software package and information systems
- 48213000 - Operating system enhancement software package
- 48223000 - Electronic mail software package
- 48310000 - Document creation software package
- 48500000 - Communication and multimedia software package
- 63121100 - Storage services
- 64000000 - Postal and telecommunications services
- 64216000 - Electronic message and information services
- 72212223 - Electronic mail software development services
- 72212311 - Document management software development services
- 72212780 - System, storage and content management software development services
- 72412000 - Electronic mail service provider
- 72512000 - Document management services
- 75100000 - Administration services
- 79410000 - Business and management consultancy services
- 79421000 - Project-management services other than for construction work
- 79421100 - Project-supervision services other than for construction work
- 79500000 - Office-support services
- 79570000 - Mailing-list compilation and mailing services
- 79800000 - Printing and related services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Business Process Outsourcing, Mailroom, Document and Data Managed Service This lot is capable of providing a fully outsourced managed service including either on or off-site mailroom management, digital mailroom management and document and data management services.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 70
Price - Weighting: 30
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Six (6) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
two.2) Description
two.2.1) Title
Hybrid Mail, Digital and Transformational Communications
Lot No
6
two.2.2) Additional CPV code(s)
- 22821000 - Electoral forms
- 30131000 - Mailroom equipment
- 30133000 - Mailing equipment
- 30133100 - Bulk-mailing equipment
- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48200000 - Networking, Internet and intranet software package
- 48210000 - Networking software package
- 48211000 - Platform interconnectivity software package
- 48213000 - Operating system enhancement software package
- 48214000 - Network operating system software package
- 48219000 - Miscellaneous networking software package
- 48219700 - Communications server software package
- 48223000 - Electronic mail software package
- 48310000 - Document creation software package
- 48311000 - Document management software package
- 48311100 - Document management system
- 48313000 - Optical-character-recognition (OCR) software package
- 48320000 - Drawing and imaging software package
- 48328000 - Image-processing software package
- 48329000 - Imaging and archiving system
- 48500000 - Communication and multimedia software package
- 48613000 - Electronic data management (EDM)
- 48780000 - System, storage and content management software package
- 48781000 - System management software package
- 48782000 - Storage management software package
- 48920000 - Office automation software package
- 60161000 - Parcel transport services
- 64000000 - Postal and telecommunications services
- 64100000 - Post and courier services
- 64110000 - Postal services
- 64112000 - Postal services related to letters
- 64122000 - Internal office mail and messenger services
- 64216000 - Electronic message and information services
- 64216120 - Electronic mail services
- 72212223 - Electronic mail software development services
- 72212311 - Document management software development services
- 72212780 - System, storage and content management software development services
- 72412000 - Electronic mail service provider
- 72512000 - Document management services
- 79570000 - Mailing-list compilation and mailing services
- 79571000 - Mailing services
- 79800000 - Printing and related services
- 79823000 - Printing and delivery services
- 79824000 - Printing and distribution services
- 79900000 - Miscellaneous business and business-related services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Hybrid Mail, Digital and Transformational Communications This lot is capable of providing hybrid mail, digital and transformational communication services.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Twenty (20) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
two.2) Description
two.2.1) Title
Inbound Delivery, Mail Opening and Digital Scanning Services
Lot No
7
two.2.2) Additional CPV code(s)
- 64100000 - Post and courier services
- 64110000 - Postal services
- 64122000 - Internal office mail and messenger services
- 79500000 - Office-support services
- 79900000 - Miscellaneous business and business-related services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Inbound Delivery, Mail Opening and Digital Scanning Services This lot is capable of providing the provision of inbound delivery, mail opening and digital scanning services, which can be carried out either on or off-site or a blend of both.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Ten (10) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
two.2) Description
two.2.1) Title
Security Screening Services
Lot No
Lot 8
two.2.2) Additional CPV code(s)
- 43411000 - Sorting and screening machines
- 60160000 - Mail transport by road
- 60161000 - Parcel transport services
- 64100000 - Post and courier services
- 64110000 - Postal services
- 64112000 - Postal services related to letters
- 64113000 - Postal services related to parcels
- 64121000 - Multi-modal courier services
- 64121100 - Mail delivery services
- 79571000 - Mailing services
- 79710000 - Security services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Security Screening Services. This lot is capable of providing security screening services of a variety of inbound mail items, including documents and parcels for a range of hazardous items and materials.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Two (2) suppliers were successfully awarded a framework contract to deliver services for this framework lot.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-008573
Section five. Award of contract
Lot No
Lot 1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
3 October 2023
five.2.2) Information about tenders
Number of tenders received: 78
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
See Contracts Finder Notice for full supplier list
9th Floor, The Capital, Old Hall Street.
Liverpool
L3 9PP
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,600,000,000
Section six. Complementary information
six.3) Additional information
The value provided in Section II.1.7 is only an estimate. We cannot guarantee to suppliers any business through this Commercial Agreement.
As part of this contract award notice the following can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/93b9e9b3-c90a-41bd-9005-e92e3bad8788
1) Redacted Commercial Agreement
2) List of Successful Suppliers
3) Approved Customer list
4) Transparency Agenda
On 02/04/2014, Government introduced its Government Security Classifications (GSC) scheme which replaced Government Protective Marking Scheme (GPMS). A key aspect is the reduction in the number of security classifications used. All bidders were required to make themselves aware of the changes as it may impact this requirement. This link provides information on the GSC at:
https://www.gov.uk/government/publications/government-security-classifications
Cyber Essentials is a mandatory requirement for Central Government contracts which involve handling personal information or provide certain ICT products/services. Government is taking steps to reduce the levels of cyber security risk in its supply chain through the Cyber Essentials
scheme. The scheme defines a set of controls which, when implemented, will provide organisations with basic protection from the most prevalent
forms of threat coming from the internet. To participate in this procurement, bidders were required to demonstrate they comply with the
technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.
six.4) Procedures for review
six.4.1) Review body
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
supplier@crowncommercial.gov.uk
Telephone
+44 3454102222
Country
United Kingdom
Internet address
https://www.crowncommercial.gov.uk/
six.4.2) Body responsible for mediation procedures
The Minister for the Cabinet Office acting through Crown Commercial Service
9th Floor, The Capital, Old Hall Street
Liverpool
L3 9PP
supplier@crowncommercial.gov.uk
Telephone
+44 3450103503
Country
United Kingdom