Section one: Contracting authority
one.1) Name and addresses
The Police, Fire and Crime Commissioner
North Yorkshire Police Headquarters
North Yorkshire, DL6 1BF
Alverton Court, Cros
Contact
Paul Armstrong
paul.armstrong@southyorkshire.police.uk
Country
United Kingdom
Region code
UKE - Yorkshire and the Humber
National registration number
n/a
Internet address(es)
Main address
https://bluelight.eu-supply.com/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=69493&B=BLUELIGHT
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=69493&B=BLUELIGHT
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Workforce Planning Software
Reference number
2094-2023
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The Police, Fire & Crime Commissioner for North Yorkshire is conducting a tender for the provision of Work Force Management Software to support service improvement. The contract shall be for a period of 4 years with extension options of 5 periods of 12 months. North Yorkshire Police (NYP) customer contact team faces unprecedented demand & is experiencing significant issues to adequately & efficiently manage resources to comply with national standards for call answering times. Suppliers are invited to offer proposals using a Software as a Service (SaaS) model which meets the requirements set out in the tender documentation. All of the supplier’s staff (& any sub-contractors) who shall have access to NYP premises and/or systems will be required to obtain Non-Police Personnel Vetting Level 3 (NPPV3). The supplier who receives the highest score to the tender will be invited to provide a product demonstration to ensure suitability, anticipated to be between 13-18th December 2023.
two.1.5) Estimated total value
Value excluding VAT: £719,500
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
two.2.3) Place of performance
NUTS codes
- UKE - Yorkshire and the Humber
Main site or place of performance
North Yorkshire, DL6 1BF
two.2.4) Description of the procurement
The Police, Fire and Crime Commissioner for North Yorkshire (PFCC) in connection with a competitive procurement for the provision of Work Force Management (WFM) Software. The procurement will be conducted in accordance with the Open Procedure under the Public Contract Regulations 2015 (“the Regulations”).
The intention is to award any resulting contract for a period of 4 years with extension options of 5 periods of 12 months.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £719,500
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
108
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
All details can be found in the attached Instructions to Tenderers document.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
27 November 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 21 May 2024
four.2.7) Conditions for opening of tenders
Date
27 November 2023
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The Police, Fire and Crime Commissioner for North Yorkshire Police (PFCC) is tendering for the provision of Workforce Management Software (WFM).
The resulting contract will be for the exclusive use of North Yorkshire Police.
For further information follow this link- www.justiceinspectorates.gov.uk/hmic/
The PFCC expressly reserves the right:
(a) not to award a contract as a result of the procurement process commenced by publication of this notice; and
(b) to make whatever changes it may see fit to the content and structure of the tendering competition: and in no circumstances will the PFCC be liable for any costs incurred by the tenderers. Any expenditure work or effort undertaken prior to Contract award is accordingly a matter solely for the commercial judgement of potential suppliers.
The value provided in Sections 11.1.5 and 11.2.6 is only an estimate.
six.4) Procedures for review
six.4.1) Review body
The High Court of England and Wales
7 Rools Buildings, Fetter Lane
London
EC4A 1NL
Country
United Kingdom