Section one: Contracting authority
one.1) Name and addresses
Police and Crime Commissioner for Northumbria
2nd Floor, Victory House, Balliol Business Park
Longbenton, Newcastle
hayley.bradford@northumbria.police.uk
Country
United Kingdom
NUTS code
UKC2 - Northumberland and Tyne and Wear
Internet address(es)
Main address
https://www.northumbria.police.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://sell2.in-tend.co.uk/blpd/home
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
IT Service Management Solution
Reference number
NP0195
two.1.2) Main CPV code
- 48000000 - Software package and information systems
two.1.3) Type of contract
Supplies
two.1.4) Short description
The force is seeking to establish a single supplier agreement for the provision of an IT Service Management Solution (ITSM). The contract will be for an initial 5 year agreement with the option to extend by 3 x 12 months. The contract duration will not exceed 8 years. Further detail can be found in the tender documents.
two.1.5) Estimated total value
Value excluding VAT: £950,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48517000 - IT software package
two.2.3) Place of performance
NUTS codes
- UKC2 - Northumberland and Tyne and Wear
two.2.4) Description of the procurement
The force is seeking to establish a single supplier agreement for the provision of an IT Service Management Solution (ITSM). The contract will be for an initial 5 year agreement with the option to extend by 3 x 12 months. The contract duration will not exceed 8 years. Further details can be found in the tender documents.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £950,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
96
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
4 November 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
4 November 2024
Local time
12:00pm
Place
Forth Banks - Northumbria Police
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
Police and Crime Commissioner for Northumbria
Newcastle upon tyne
Country
United Kingdom