Section one: Contracting authority
one.1) Name and addresses
Chelmer Housing Partnership
Myriad House, 33 Springfield Lyons Approach
Chelmsford
CM2 5LB
Contact
Ms Alison Shaw
Telephone
+44 7801582570
Country
United Kingdom
Region code
UKH3 - Essex
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Other type
Social Housing Association
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Security Operation Centre
Reference number
DN762380
two.1.2) Main CPV code
- 72500000 - Computer-related services
two.1.3) Type of contract
Services
two.1.4) Short description
The key aims of the new contract will be for the supplier to:
• Deliver and manage a Security Operations Centre as a Managed Service
• Provide CHP with assurance that cyber security services are configured correctly
• Provide CHP with assistance in the event of a successful cyber security breach or attack
• Centralise the management of the disparate security products that CHP currently employ
• Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks.
Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £121,378
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH3 - Essex
two.2.4) Description of the procurement
The key aims of the new contract will be for the supplier to:
• Deliver and manage a Security Operations Centre as a Managed Service
• Provide CHP with assurance that cyber security services are configured correctly
• Provide CHP with assistance in the event of a successful cyber security breach or attack
• Centralise the management of the disparate security products that CHP currently employ
• Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks.
Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 65
Price - Weighting: 35
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-004126
Section five. Award of contract
Contract No
DN762380
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
29 May 2025
five.2.2) Information about tenders
Number of tenders received: 33
Number of tenders received from SMEs: 5
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 33
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Phoenix Software Ltd
Blenheim Hose, York Road, Pocklington
York
YO42 1NS
Country
United Kingdom
NUTS code
- UKH3 - Essex
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £121,378
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Public Procurement Review Service
Cabinet Office
London
publicprocurementreview@cabinetoffice.gov.uk
Country
United Kingdom