Section one: Contracting authority
one.1) Name and addresses
NHS South East London ICB
160 Tooley Street
London
SE1 2TZ
Contact
Mr Kieran Paterson
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.selondonics.org/icb
Buyer's address
https://londoncommercialhub.nhs.uk/
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert?advertId=81a80ead-e06c-ee11-8124-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert?advertId=81a80ead-e06c-ee11-8124-005056b64545
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
PRJ1327 Lewisham High Intensity User Service
Reference number
DN695095
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
SEL ICB wish to commission a HIU service to work with people to understand any underlying social or emotional reasons for increased health care contacts and to provide emotional/psychosocial support as opposed to a clinical or medical model with an aim to improve patients health and social well being whilst reducing demand on urgent and emergency care services.
Service Aims include:
• Effectively manage, co-ordinate and signpost frequent attenders at A&E to local health, social and voluntary services to help support their identified needs.
• Reduce frequent attenders’ activity on A&E department and calls made to London Ambulance Service (LAS).
• To explore the underlying reason for frequent attendances to A&E, appropriately signpost and make referrals to health and well-being agencies in primary care and the community that can support individual needs.
• To engage/reengage people with local community services.
• Effectively manage and co-ordinate the chaotic and demanding nature of the patient group through the use of multi-agency support and the voluntary sector.
• To provide support to identified patients linking to end of life pathways where appropriate.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Lewisham, London, UK
two.2.4) Description of the procurement
SEL ICB wish to commission a HIU service to work with people to understand any underlying social or emotional reasons for increased health care contacts and to provide emotional/psychosocial support as opposed to a clinical or medical model with an aim to improve patients health and social well being whilst reducing demand on urgent and emergency care services.
Service Aims include:
• Effectively manage, co-ordinate and signpost frequent attenders at A&E to local health, social and voluntary services to help support their identified needs.
• Reduce frequent attenders’ activity on A&E department and calls made to London Ambulance Service (LAS).
• To explore the underlying reason for frequent attendances to A&E, appropriately signpost and make referrals to health and well-being agencies in primary care and the community that can support individual needs.
• To engage/reengage people with local community services.
• Effectively manage and co-ordinate the chaotic and demanding nature of the patient group through the use of multi-agency support and the voluntary sector
• To provide support to identified patients linking to end of life pathways where appropriate.
two.2.6) Estimated value
Value excluding VAT: £850,000
two.2.7) Duration of the contract or the framework agreement
Duration in months
57
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.2) Administrative information
four.2.2) Time limit for receipt of expressions of interest
Date
6 December 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English