Section one: Contracting authority
one.1) Name and addresses
Mayor's Office For Policing & Crime
169 Union Street
Southwark
SE1 0LL
Contact
Amanda Fearing
lvwsdesign@mopac.london.gov.uk
Telephone
+44 7563375589
Country
United Kingdom
Region code
UKI - London
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
https://www.london.gov.uk/programmes-strategies/mayors-office-policing-and-crime-mopac
one.3) Communication
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Public order and safety
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
London Victims and Witness Service - Central Referral Mechanism and Universal Support for Adult Victims of Crime
Reference number
MOPAC 946
two.1.2) Main CPV code
- 85000000 - Health and social work services
- DA03 - Public
- DA28 - Social service
- DA30 - Counselling
- DA33 - Rehabilitation
- DA34 - Guidance
two.1.3) Type of contract
Services
two.1.4) Short description
The procurement of a central referral mechanism and support service for adult victims of crime.
two.1.5) Estimated total value
Value excluding VAT: £41,860,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
Since 2019, MOPAC has commissioned the London Victim and Witness Service (LVWS) that provides support for victims and witnesses of crime. The current LVWS contract comes to an end on 30th September 2024.
The Police and Crime Plan 2022-25 strengthens the commitment made to improve support for victims with a focus on:
Improving the service and support that victims receive from the MPS, support services and the CJS, including in online interaction;
Victims receiving a better criminal justice response and outcome;
Reducing the number of repeat victims of domestic abuse, sexual violence and stalking.
MOPAC wants to work with providers to develop an Ecosystem of support services across London. The Ecosystem will champion trusted relationships and collaboration across services, whilst providing the necessary balance of specialist and by and for provision alongside robust and resilient pan-London services to effectively support victims from London's diverse communities.
The services will be expected to deliver an agreed set of outcomes and share knowledge, skills and capabilities to support its continuous development and efficiency.
MOPAC and partners within the Ecosystem will work closely with the Metropolitan Police Service on the development of a Victim Care Hub, to improve victims' experience of the Criminal Justice System (CJS).
To form this Ecosystem, MOPAC will be looking to commission the following four services through a series of separate tenders:
1/ Central referral mechanism and support service for adult victims
2/ Specialist service for victims of domestic abuse
3/ Specialist service for young victims
4/ Specialist restorative justice services
This notice is concerned with providing Central referral mechanism and support service for adult victims
At a minimum, this service will be expected to deliver the following:
Maintain referral mechanisms from the Police on behalf of the Ecosystem to ensure victims eligible for specialist support are passed to the correct services in a timely manner
Assessment the needs of adult victims of crime
Provide a range of practical and emotional support to adult victims of crime
Work with partners across the Ecosystem to develop innovative ways to deliver better outcomes
Maintenance of the LVWS website and service directory
Pre-trial information and support for all witnesses attending court, including defence witnesses
Stand up a response, in concert with relevant agencies, following any major crime incidents
Adapt to changing requirements including need and demand for services and changes to the CJS.
two.2.7) Duration of the contract or the framework agreement
Start date
1 April 2024
End date
31 March 2028
two.2.14) Additional information
MOPAC are following the light touch procedure (set out in Section 7 of the PCR 2015) and using a process which broadly follows the Competitive Procedure with Negotiation.
Any communications should be directed to Amanda Fearing, Senior Procurement Manager.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.4) Objective rules and criteria for participation
List and brief description of rules and criteria
Detailed in the procurement documents.
MOPAC reserves the right to award the contract on the basis of initial tenders without negotiation.
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Procedure involving negotiation
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
12 December 2023
Local time
3:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.4.2) Body responsible for mediation procedures
Royal Courts of Justice
Strand
London
WC2A 2LL
Country
United Kingdom