Section one: Contracting authority
one.1) Name and addresses
North East London NHS Foundation Trust
THE WEST WING,CEME CENTRE, MARSH WAY
RAINHAM
RM138GQ
Contact
NELFT Procurement
Country
United Kingdom
Region code
UKI52 - Barking & Dagenham and Havering
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
C298925- Provision of Crisis House in Redbridge (Most Suitable Provider Process)
Reference number
C298925
two.1.2) Main CPV code
- 85323000 - Community health services
two.1.3) Type of contract
Services
two.1.4) Short description
This is a notice to inform the market of the intention to commission a contract for a Crisis House in the Redbridge area via the Most Suitable Provider Process under the Provider Selection Regime.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,642,302
two.2) Description
two.2.2) Additional CPV code(s)
- 79430000 - Crisis management services
- 85323000 - Community health services
two.2.3) Place of performance
NUTS codes
- UKI53 - Redbridge and Waltham Forest
Main site or place of performance
London Borough of Redbridge
two.2.4) Description of the procurement
The Health Care Services (Provider Selection Regime) Regulations 2023, Paragraph 10 - The
Most Suitable Provider Process is being used to commission this service. This notice will be
live for fourteen (14) days from the date of publication.
This is a notice to inform the market of the intention to commission a contract for a Crisis
House in the London Borough of Redbridge.
Crisis Houses offer an alternative to hospital for users of service to remain in a communitybased setting with 24/7 mental health support, where they are at the centre of their own
high-quality, rights-based care as citizens within their local community. Currently there are
no such mental health crisis alternatives in Outer North East London.
NELFT proposes to commission a Crisis House within the London Borough of Redbridge.
Redbridge has a population of 306,000 and residents from an Asian background (52%) are
the largest ethnic group, followed by White British (23%). Residents with Bangladeshi and
Pakistani background also experience some of the worst health outcomes across the
borough. 12% of the Redbridge population is income deprived, which is lower than the
national average (12.9%). In Redbridge the levels of deprivation are concentrated in specific
areas. The South and Northeast of the borough have the highest rates of deprivation and the
highest levels are around Ilford. It also has a much higher rate of homelessness than the
other NELFT boroughs, which is of particular importance to the new service as those
affected can be up to 15 times more likely to suffer from Severe Mental Illness (SMI)
(Redbridge JSNA 2021).
The recent stakeholder engagement undertaken by PPL on behalf of NELFT in December
2023 identified key features of a service to support people in mental health crisis. One of the
comments from that engagement specifically stated:
"There is a need for a respite spot - somewhere where someone can be away from their
family environment and does not necessarily need an inpatient admission but needs a place
to go and decompress and prevent things escalating to a place they do need an admission."
This brief crisis intervention will seek to reduce the need for acute, inpatient admission;
support the private sector bed exit plan and contribute to the Trust's ambition of zero out of
area placements. The Crisis House will be a collaboration between NELFT Redbridge
community and crisis services and the Provider.
The key elements of the Crisis House are that it be voluntary sector delivered using a traumainformed, autism-informed and equity-focused approach; includes peer support in the
interventions and links with the person's support network, local community assets and other
key partner agencies. People accessing the Crisis House will be experiencing a period of
mental health crisis and will access the service to be and feel safe. People will be able to take
part in a choice of therapeutic support while in the Crisis House that will help towards crisis
resolution. Redbridge mental health services from NELFT will provide clinical input to the
service.
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The Provider will supply suitable accommodation in the London borough of Redbridge, which
will accommodate between seven and nine users of service.
Each user of service will have a furnished bedroom and will also have access to private toilet
and bathing facilities and kitchen and dining provision.
Users of service admitted will be allocated to their designated room with the Provider
logging and tracking this information for reporting during their stay. Upon the completion of
their stay, the Provider will be expected to clean and prepare the room within shortest period
possible to ensure there is a sufficient turnaround with rooms for future users of service. The
coproduced House Charter will inform users of service the consequences where intentional
damage has been caused. It will not be the responsibility of NELFT to pay for any repair work.
The property shall be secure for all members of staff and users of service within the building
with effective security & emergency measures in place; this shall include but is not limited to
the following:
• fire alarms & fitted detection systems within the property
• emergency lighting
• fire extinguishers
• fire doors
• gas and electricity compliance
• appropriate insurance.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
Option to extend the contract for two further 12 month periods.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 14.10.2024. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 October 2024
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Look ahead
London
N7 9BG
Country
United Kingdom
NUTS code
- UKI53 - Redbridge and Waltham Forest
Companies House
IP21004R
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £2,642,302
Total value of the contract/lot: £2,642,302
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
North East London NHS Foundation Trust
Ceme Centre, West Wing
Rainham
Rm13 8gq
Country
United Kingdom