Section one: Contracting authority/entity
one.1) Name and addresses
CHESHIRE EAST COUNCIL
ADDRESS
Sandbach
POSTCODE
Contact
Louise Fenn
louise.fenn@cheshireeast.gov.uk
Telephone
+44 1270686454
Country
United Kingdom
NUTS code
UKD6 - Cheshire
Internet address(es)
Main address
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Care At Home (Domiciliary Care)
Reference number
18 052
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.2) Description
two.2.1) Title
Care At Home - Framework Contract
Lot No
7
two.2.2) Additional CPV code(s)
- 85311000 - Social work services with accommodation
two.2.3) Place of performance
NUTS codes
- UKD6 - Cheshire
two.2.4) Description of the procurement at the time of conclusion of the contract:
The Council sought applications from a number of providers to deliver care at home services (formerly known as domiciliary care). Providers were expected to provide support to a full range of service users including those with complex health needs and end of life support at a level set out within the specification.
Suppliers offered a Framework Contract will not be guaranteed any specific volume of work, but will be offered an opportunity to bid for care packages should the Prime Providers named within a specific Lot area not be in a position to undertake the work available
two.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
48
Section four. Procedure
four.2) Administrative information
four.2.1) Contract award notice concerning this contract
Notice number: 2018/S 087-195553
Section five. Award of contract/concession
Contract No
Care At Home - Framework Contract
five.2) Award of contract/concession
five.2.1) Date of conclusion of the contract/concession award decision:
20 August 2018
five.2.2) Information about tenders
The contract/concession has been awarded to a group of economic operators: Yes
five.2.3) Name and address of the contractor/concessionaire
Aceso Services Ltd
Nantwich
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Affinity Homecare (Cheshire) Ltd
Wilmslow
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
AMG Consultancy Services Ltd t/a AMG Nursing and Care Services
Stone
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
No
five.2.3) Name and address of the contractor/concessionaire
Archangel Enterprises Ltd
Colwich
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Carers Trust 4all (trading name of Crossraods Care Cheshire Manchester and Merseyside Ltd)
Congleton
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Choice Support
London
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
No
five.2.3) Name and address of the contractor/concessionaire
Eden Care Services Ltd
Sandbach
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Evolving Care Ltd
Crewe
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Homecare4U Ltd
Wisemore
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
InSafeHands Ltd
Nantwich
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
JSH Care Services Ltd trading as Kare Plus Cheshire
Holmes Chapel
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Special People North Ltd
Alderley Edge
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Spiritual Inspiration Ltd
Middlewich
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Teasdale Healthcare Ltd
Newcastle
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
The Human Surport Group Ltd
Didsbury
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
No
five.2.3) Name and address of the contractor/concessionaire
Care Needs Ltd
Stockport
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Clarity Homecare Ltd
Mansfield
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Happy Valley Home Care Ltd
Macclesfield
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
H.G. Care Services Ltd
Manchester
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
LilyRose Care Group Ltd
Stoke-on-Trent
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Platinum Care Cheshire Ltd
Sandbach
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Routes Healthcare (North) Ltd
Macclesfield
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
SOS Homecare Ltd
Manchester
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Cheshire East Homecare Ltd (T/A SureCare Cheshire East)
Manchester
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Valleywood Care Ltd
crewe
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Ablewell Ltd T/A Ablewell Care
Macclesfield
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
iCare Solutions Manchester Ltd
Manchester
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Agincare UK Ltd
Portland
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
No
five.2.3) Name and address of the contractor/concessionaire
Cheshire Homecare Ltd (T/A SureCare Central Cheshire)
Crewe
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Care at Home Group Ltd
Warrington
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Cheshire Rural Care Ltd
Nantwich
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.3) Name and address of the contractor/concessionaire
Guinness Care and Support Ltd
Bristol
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
No
five.2.3) Name and address of the contractor/concessionaire
Sylk Care Ltd
Macclesfield
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
five.2.4) Information on value of the contract/lot/concession (at the time of conclusion of the contract;excluding VAT)
Total value of the procurement: £65,085,276
Section six. Complementary information
six.3) Additional information
Overall value of contract is being increased by £11.3m, this is being applied to Lot 7 only.
This modification is to extend the original contract term from 2nd Sept.'22 by 12 months to 2nd Sept.'23.
The sector is currently facing an unprecedented crisis and our existing contracted providers are struggling to deliver commissioned services due to the national staffing crisis throughout the care sector.
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
The Strand
London
Country
United Kingdom
Section seven: Modifications to the contract/concession
seven.1) Description of the procurement after the modifications
seven.1.1) Main CPV code
- 85000000 - Health and social work services
seven.1.2) Additional CPV code(s)
- 85311000 - Social work services with accommodation
seven.1.3) Place of performance
NUTS code
- UKD6 - Cheshire
seven.1.4) Description of the procurement:
The Council is seeking Providers to deliver Care at Home Services (formerly known as domiciliary care). Providers will be expected to provide support to a full range of Service Users including those with complex health needs and end of life support at a level set out within this specification. As such, the Service is being jointly commissioned by Cheshire East Council, Eastern Cheshire Clinical Commissioning Group and South Cheshire Clinical Commissioning Group. The care at home framework with be used to commission care for Adults to enable Service Users to remain in their own homes wherever possible, whilst preserving maximum independence, minimising risks, achieving outcomes and promoting quality of life. Provision is expected to complement and support informal carers where appropriate.
Suppliers who are offered a framework contract will not be guaranteed any specific volume of work, but will be offered an opportunity to bid for care packages should the prime providers named within a specific Lot area not be in a position to undertake the work available.
The principle objective of the service is to enable Service Users to remain in their own homes wherever possible, whilst preserving maximum independence, minimising risks, achieving outcomes and promoting quality of life. Provision is expected to complement and support informal carers where appropriate.
The tender is divided into 10 Lots and will be evaluated on the basis of the Most Economically Advantageous Tender (MEAT)
seven.1.5) Duration of the contract, framework agreement, dynamic purchasing system or concession
Duration in months
48
seven.1.6) Information on value of the contract/lot/concession (excluding VAT)
Total value of the contract/lot/concession:
£65,085,276
seven.1.7) Name and address of the contractor/concessionaire
Various - as originally detailed
Cheshire
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor/concessionaire is an SME
Yes
seven.2) Information about modifications
seven.2.1) Description of the modifications
Nature and extent of the modifications (with indication of possible earlier changes to the contract):
Contracts will be extended with framework providers for an additional 12 month period until 2nd September 2023. This applies to all current providers: Affinity Homecare (Cheshire) Ltd
AMG Consultancy Services
Aceso Services Ltd
Carers Trust 4 All
Choice Support
Eden Care Services
Evolving Care Limited
Homecare 4 U Ltd
In Safe Hands
Infinite Care
Kare Plus Cheshire
Special People North
Spiritual Inspiration
Teasdale Healthcare
The Human Support Group
Acacia Homecare
Care needs Ltd
Care Mark
Clarity Homecare Ltd
Happy Valley Home care limited
H. G. Care Services Limited
Platinum care
Routes Healthcare (North) Limited
SOS Homecare
Sure Care
Valleywood Care Limited
I-Care Solutions Manchester
Lily Rose
Ablewell Limited T/A Ablewell Care
Care Plus Home care Service Ltd
Surecare Central
Care at Home Group
Cheshire Rural Care
Agincare UK Ltd
Guinness Care
Sylk Care
seven.2.2) Reasons for modification
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee.
Description of the circumstances which rendered the modification necessary and explanation of the unforeseen nature of these circumstances:
The care sector is currently facing an unprecedented crisis and existing contracted providers are struggling to deliver commissioned services due to the national staffing crisis throughout the care sector, hence the need to extend to provide stability rather than re-tender in the current climate.
The crisis has been exacerbated by a number of factors including a reduced pool of potential employees, burn out of long term staff resulting in high numbers of people leaving the care sector, other sectors being able to offer more competitive salaries, staff working in the sector feeling under valued.
seven.2.3) Increase in price
Updated total contract value before the modifications (taking into account possible earlier contract modifications, price adaptions and average inflation)
Value excluding VAT: £65,085,276
Total contract value after the modifications
Value excluding VAT: £76,385,276