Section one: Contracting authority
one.1) Name and addresses
Warwickshire County Council
Shire Hall,Market Square
WARWICK
CV344RL
Contact
Manjit Nagra
manjitnagra@warwickshire.gov.uk
Telephone
+44 1926412026
Country
United Kingdom
Region code
UKG13 - Warwickshire
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
Buyer's address
www.warwickshire.gov.uk/procurement
one.1) Name and addresses
Coventry City Council
Earl Street
Coventry
CV1 5RR
Contact
Paula Stanley
Country
United Kingdom
Region code
UKG33 - Coventry
Justification for not providing organisation identifier
Not on any register
Internet address(es)
Main address
one.2) Information about joint procurement
The contract involves joint procurement
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Adult Advocacy Services
Reference number
CSW - 19170
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Warwickshire County Council and Coventry City Council are jointly commissioning a service for a single provider to deliver a suite of advocacy services that helps people to be safe, healthy and independent, with the most vulnerable members of their communities able to access support when they need it.
Services included within the Adult Advocacy Specification are:
Statutory IMHA (Independent Mental Health Advocacy)
Non Statutory informal in-patient IMHA
Non Statutory Community IMHA
Statutory Care Act Duties for section 67 and section 68
Statutory IMCA (Independent Mental Capacity Advocate)
Statutory Independent NHS Complaints Advocacy - Warwickshire Only
Non Statutory General Health Advocacy Service - Warwickshire Only
Non Statutory Hospital Advocacy Service - Warwickshire Only
two.1.5) Estimated total value
Value excluding VAT: £7,326,660
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKG13 - Warwickshire
- UKG33 - Coventry
Main site or place of performance
Generally within the boundaries of Warwickshire County Council and Coventry City Council but also may be outside the boundaries
two.2.4) Description of the procurement
The Adult Advocacy Service aims to deliver a suite of advocacy services that support vulnerable members of the community to be safe, healthy, and independent. The services outlined within this specification are one way we strive to achieve this aim and vision.
Independent NHS Complaints Advocacy Service - (Warwickshire Only):
To deliver statutory client centered advocacy services to individuals who meet the eligibility criteria that are designed to empower those who wish to resolve a complaint about healthcare commissioned and/or provided by the NHS in England.
Independent Mental Health Advocacy IMHA - Consisting of:
Statutory IMHA:
Cases will concern people who are qualifying patients within the Mental Health Acts 1983 and 2007 and IMHA regulations 2008, either formally detained in hospital, or people on a Community Treatment Order, or under guardianship. Statutory IMHA patients will therefore be people treated both in hospital and / or in community settings.
Informal in-patient IMHA:
Services will be offered to inpatients within mental health hospitals, who are not under legal detention under the Mental Health Acts, but who are inpatients receiving or being considered for treatments and are requiring safeguards.
Community IMHA
Community IMHA (non-statutory) will support clients who are undergoing specialist mental health treatment within the community, and who require support and safeguards in order to remain as independent as possible.
General Health Advocacy Service (Warwickshire Only):
To deliver time limited NHS advocacy services for individuals who meet the eligibility criteria, to empower and enable individuals to maintain their independence and quality of life and seek to de-escalate potential crisis through early intervention and prevention approaches.
Care Act Advocacy duties for Section 67 and Section 68:
To deliver an advocacy service for individuals who meet the eligibility criteria and require advocacy support to enable them to fully participate in their Assessment, Care and Support Planning, Adult Safeguarding and Reviewing enquiry process.
IMCA (Mental Capacity Act 2005):
To deliver a service to individuals who meet the eligibility criteria, that lack the capacity to make specific important decisions, including making decisions about where they live and about serious medical treatment options.
Hospital Advocacy (Warwickshire Only):
To deliver services to individuals within Warwickshire hospitals to support effective and timely discharge and ensure involvement is in line with people's rights.
two.2.6) Estimated value
Value excluding VAT: £7,326,660
two.2.7) Duration of the contract or the framework agreement
Duration in months
120
two.2.14) Additional information
The contract will be for 3 years with the option to extend for a minimum of 3 years up to a maximum of 84 months at the discretion of the Council based on the contract performance of the successful applicant. The maximum end date with extensions will be 31st March 2035.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.4) Objective rules and criteria for participation
List and brief description of rules and criteria
All as detailed in the tender documentation.
The Council will undertake its financial assessment of the tendering organisation (and if considered necessary by the Council, any partners within a consortium bid) based on its own
evaluation of the Tenderers most recent 2 years accounts (or if 2 years accounts are not available, equivalent evidence which confirms financial viability). The assessment of accounts will be supported by an independent credit reference report from Creditsafe where this is available. The Council may also impose a Bond or Performance Guarantee on the successful Tenderer
Section four. Procedure
four.1) Description
four.1.1) Form of procedure
Open procedure
four.1.10) Identification of the national rules applicable to the procedure
Information about national procedures is available at: www.legislation.gov.uk/uksi/2015/102/contents/made
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
4 November 2024
Local time
10:00am
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
During the course of the contract period the range and scope of these services may be subject to modification and variation to meet the changing needs and requirements of the Council and partners, potential changes in legislation and the changing demands placed on the Council by its customers. These changes may include (but are not limited to): -
• Increases or decreases in funding - this will usually be due to reductions or additions in budget allocations as part of the Council and partners' budget setting processes, It may also
be as a consequence of additional funding streams which were unknown at the time of awarding the contract but which are provided to increase the volume of services delivered.
• • Changes in legislation that may for example require the inclusion of new customer groups
• The identification of additional service recipients, not originally captured by the scope of the contract
Opportunities offered by emerging/ new technologies
• Ongoing performance monitoring indicating a change required in allocations made for each service element from the overall funding amount