Section one: Contracting authority
one.1) Name and addresses
Cheshire west and Chester Borough Council
Civic Way Offices, Civic Way
Ellesmere Port
CH65 0BE
Contact
Mrs Debbie Pitcher
debbie.pitcher@cheshirewestandchester.gov.uk
Telephone
+44 1244976943
Country
United Kingdom
NUTS code
UKD6 - Cheshire
Internet address(es)
Main address
http://www.cheshirewestandchester.gov.uk/
Buyer's address
http://www.cheshirewestandchester.gov.uk/
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Social Welfare and Advice - re-tender
Reference number
DN572075
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The Council wish to develop an effective, co-ordinated, one front door model of good quality advice provision which meets the needs of the borough’s residents. The Council wants to build on best practice and provide a person-centred service to deliver information and advice through a combination of assisted and supported advice (Tier 1) and specialist advice (Tier 2). This will be complemented by legal advice being delivered at Tier 3. All social care referral, homeless referral and or hospitalisation Tier 4 advice will be referred into the appropriate Council teams. The commissioned Service will act as the primary front door for all social welfare advice queries and host and an efficient and robust triage, referral and assessment function with clear connectivity to the wider social welfare and advice services offered both in and outside of the Council.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £2,255,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD6 - Cheshire
two.2.4) Description of the procurement
The Council wish to develop an effective, co-ordinated, one front door model of good quality advice provision which meets the needs of the borough’s residents. The Council wants to build on best practice and provide a person-centred service to deliver information and advice through a combination of assisted and supported advice (Tier 1) and specialist advice (Tier 2). This will be complemented by legal advice being delivered at Tier 3. All social care referral, homeless referral and or hospitalisation Tier 4 advice will be referred into the appropriate Council teams. The commissioned Service will act as the primary front door for all social welfare advice queries and host and an efficient and robust triage, referral and assessment function with clear connectivity to the wider social welfare and advice services offered both in and outside of the Council.
two.2.5) Award criteria
Quality criterion - Name: quality / Weighting: 90
Price - Weighting: 10
two.2.11) Information about options
Options: Yes
Description of options
option to extend the contract 1+1 years
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
contract has now been awarded - standstill has concluded.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-023950
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
14 December 2021
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Citizens Advice Cheshire West
Chester
Country
United Kingdom
NUTS code
- UKD6 - Cheshire
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £2,255,000
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Director of Governance
Ellesmere Port
Country
United Kingdom