Section one: Contracting authority
one.1) Name and addresses
East London NHS Foundation Trust
9 Alie Street
London
E1 8DE
Contact
Harpreet Bhachu
Country
United Kingdom
Region code
UKI42 - Tower Hamlets
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
PSR- Direct Award C - Employment Advisor Services
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
Mind in Tower Hamlets and Newham shall support the DWP project of Employment Support within IAPT services to ensure more people with common mental health conditions are getting the integrated support they need to improve their mental health and remain in, return to or find work.
The EAs will provide skill-based interventions, information and practical support to help people receiving IAPT services to:
• Remain in/Return to
• Find work
• Access to further education and training
Mind in Tower Hamlets abd Newham will:
• Ensure supervision and leadership of the EAs with Senior support.
• Release new and existing EAs/Senior EAs to receive mandatory training and provide opportunities for EAs to consolidate their training by receiving dedicated time and access to appropriate clients/cases to practice the interventions they will be trained to provide.
• Offer employment support to all IAPT clients at assessment and regularly throughout the course of their treatment and at the point of treatment completion/discharge from treatment.
• Record all direct and indirect EA patient activity on IAPTus (contractor data system) and collect all necessary EA outcome measures.
• Ensure that all new national data requests and outcome measures introduced by the DWP/IAPT are met.
• Innovatively use EA capacity to meet periods of increased demand e.g., providing EA groups.
• Maintain effective communication and joint working with the IAPT service and proactively raise any performance concerns e.g., requiring an increased number of EA referrals, in relevant forums.
• Ensure that the patient complaints template shared with the IAPT service is regularly updated with patient complaints and resolution actions and escalated to the IAPT service promptly, when necessary.
• Proactively and promptly notify the IAPT service of any serious incidents; sharing all related information and documentation and participate all related investigations.
Support evaluation by:
a)Ensuring appropriate consent procedures are in place to support the data collection, data reporting and data sharing arrangements to allow for the effective evaluation of the project using the standardized consent forms
b) Provide specified management to support the roll out and evaluation for the initiative
c) Release EAs/Senior EAs to participate in research activity such as qualitative interviews and support observation conducted by an independent research organisation as part of the process of the evaluation
d) Feedback any concerns during the initiative to the EAs in IAPT team
e) Develop appropriate information sharing protocols to allow for the information exchange between IAPT and employment support services which should support effective joint working, outcome monitoring, and review
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £615,000
two.2) Description
two.2.2) Additional CPV code(s)
- 85140000 - Miscellaneous health services
two.2.3) Place of performance
NUTS codes
- UKI42 - Tower Hamlets
two.2.4) Description of the procurement
Mind in Tower Hamlets and Newham shall support the DWP project of Employment Support within IAPT services to ensure more people with common mental health conditions are getting the integrated support they need to improve their mental health and remain in, return to or find work.
The EAs will provide skill-based interventions, information and practical support to help people receiving IAPT services to:
• Remain in/Return to
• Find work
• Access to further education and training
Mind in Tower Hamlets abd Newham will:
• Ensure supervision and leadership of the EAs with Senior support.
• Release new and existing EAs/Senior EAs to receive mandatory training and provide opportunities for EAs to consolidate their training by receiving dedicated time and access to appropriate clients/cases to practice the interventions they will be trained to provide.
• Offer employment support to all IAPT clients at assessment and regularly throughout the course of their treatment and at the point of treatment completion/discharge from treatment.
• Record all direct and indirect EA patient activity on IAPTus (contractor data system) and collect all necessary EA outcome measures.
• Ensure that all new national data requests and outcome measures introduced by the DWP/IAPT are met.
• Innovatively use EA capacity to meet periods of increased demand e.g., providing EA groups.
• Maintain effective communication and joint working with the IAPT service and proactively raise any performance concerns e.g., requiring an increased number of EA referrals, in relevant forums.
• Ensure that the patient complaints template shared with the IAPT service is regularly updated with patient complaints and resolution actions and escalated to the IAPT service promptly, when necessary.
• Proactively and promptly notify the IAPT service of any serious incidents; sharing all related information and documentation and participate all related investigations.
Support evaluation by:
a)Ensuring appropriate consent procedures are in place to support the data collection, data reporting and data sharing arrangements to allow for the effective evaluation of the project using the standardized consent forms
b) Provide specified management to support the roll out and evaluation for the initiative
c) Release EAs/Senior EAs to participate in research activity such as qualitative interviews and support observation conducted by an independent research organisation as part of the process of the evaluation
d) Feedback any concerns during the initiative to the EAs in IAPT team
e) Develop appropriate information sharing protocols to allow for the information exchange between IAPT and employment support services which should support effective joint working, outcome monitoring, and review
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
PSR- Direct Award C
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-012793
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
1 April 2025
five.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Mind in Tower Hamlets and Newham
13 Whitethorn Street, London
London
E3 4DA
Telephone
+44 2075101081
Country
United Kingdom
NUTS code
- UKI4 - Inner London – East
National registration number
02643905
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £615,000
Total value of the contract/lot: £615,000
Section six. Complementary information
six.3) Additional information
PSR -direct award C
six.4) Procedures for review
six.4.1) Review body
NHS England
7&8 Wellington Place
Leeds
LS1 4AP
Country
United Kingdom