Section one: Contracting authority
one.1) Name and addresses
National Audit Office
157-197 Buckingham Palace Road
London
SW1W9SP
Telephone
+44 2077985343
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.delta-esourcing.com/tenders/UK-UK-London:-Information-technology-services./6666UBF5SJ
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
CPT_24_14 Salesforce Backup services
two.1.2) Main CPV code
- 72222300 - Information technology services
two.1.3) Type of contract
Services
two.1.4) Short description
The National Audit Office (NAO) is seeking to award a Salesforce Backup service contract to an experienced prime contractor who can provide a service which backs up and restores data and configuration of the NAO Salesforce services.
The implementation phase of the new contract will be expected to commence by early December 2024, with contract go live date anticipated to commence by Monday 27th January 2025 and running for an initial period of 3 years with 2, 12 months optional extensions.
The estimated value for this service will be £300,000 inclusive of VAT over the 5 years contract period.
two.1.5) Estimated total value
Value excluding VAT: £250,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
The selected supplier awarded the contract will be expected to provide to solution which backs up and restores data and configuration of the NAO Salesforce services.
The selected supplier shall be able to install and offer training and support for the software remotely.
The estimated value for this service will be £300,000 inclusive of VAT over the 5 years contract period.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £250,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
Yes
Description of renewals
Consideration of contract renewal shall be detailed within ITT Document, Suppliers are requested to refer to the published ITT document for further information.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/6666UBF5SJ
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions
Please refer to Invitation to Tender (ITT) documentation for further details.
Registering for access:
The system that NAO will use to electronically conduct this procurement exercise is Delta eSourcing system at https://login.bipsolutions.com/casDelta/login?service=https://www.delta-esourcing.com/delta/j_spring_cas_security_check.
If organisations are interested in this new contract opportunity, then register onto the system by clicking the " Register as a Supplier" link.
Once logged into the system, organisations will be able to locate this procurement by using the Access Code number 6666UBF5SJ.
Then select "Register Interest" to be able to access the documentation for this procurement and subsequently submit your response.
For assistance, please contact the Delta Help Desk on 0800 923 9236.
three.1.2) Economic and financial standing
List and brief description of selection criteria
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
three.2) Conditions related to the contract
three.2.2) Contract performance conditions
Please refer to Invitation to Tender (ITT) documentation for further details.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
31 October 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
1 November 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
The NAO would like to invite interested suppliers to attend a Virtual Q&A session taking place on Wednesday 9th October 2024 from 10:30 until 11:30.
The purpose of the event is to offer attendees the opportunity to hear about the requirement and procurement process for the Salesforce Backup service.
If organisations are interested in attending the Virtual Market Engagement event, then send expressions of interest via email to nao.procurement@nao.org.uk by 12 noon on Tuesday 8th October 2024.
The email will need to include your name, position, organisation and contact details alongside the names and positions of other colleagues wishing to attend. Further details will be made available nearer the time of the event.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Information-technology-services./6666UBF5SJ
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/6666UBF5SJ
GO Reference: GO-2024927-PRO-27845973
six.4) Procedures for review
six.4.1) Review body
National Audit Office
157-197 Buckingham Palace Road
Victoria
SW1W 9SP
Telephone
+44 2077987372
Country
United Kingdom