Section one: Contracting authority
one.1) Name and addresses
LiveWest Homes Limited
1 Wellington Way, Skypark Business Park
Exeter
EX5 2FZ
Contact
Mr Phillip Blackmore
phillip.blackmore@livewest.co.uk
Telephone
+44 3001238080
Country
United Kingdom
Region code
UKK - South West (England)
Internet address(es)
Main address
Buyer's address
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Other type
Housing Association
one.5) Main activity
Housing and community amenities
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Out of Hours call monitoring - Repairs service (PIN Notice)
Reference number
DN695302
two.1.2) Main CPV code
- 64200000 - Telecommunications services
two.1.3) Type of contract
Services
two.1.4) Short description
Please note that this is not a call for competition.
Out of Hours call monitoring services
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 32540000 - Switchboards
- 64220000 - Telecommunication services except telephone and data transmission services
- 79510000 - Telephone-answering services
- 79512000 - Call centre
two.2.3) Place of performance
NUTS codes
- UKK - South West (England)
two.2.4) Description of the procurement
Please note that this is not a call for competition.
LiveWest are carrying out pre-tender exercises including this PIN notice prior to going out to tender for our Out of Hours Call Monitoring service for our repairs team.
The out of hours service is required to operate on Monday to Friday from 17:00 - 08:00 and a 24 hour service at weekends and bank holidays
LiveWest require an excellent service and proposals will be based on approx. an average of 1400 calls per month.
two.3) Estimated date of publication of contract notice
30 November 2023
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No