Scope
Reference
NCCT43105
Description
The Council is seeking to appoint a number of contractors to a framework agreement for the provision of water damage restoration services. The Council currently insures approximately 1600 premises with the service being required to restore premises back to a useable status following claims ranging from a small amount of damage such as some rainwater ingress under a door or an overflowing washing machine to much larger claims where several locations in one building have water damage, such as rainstorm damage to a roof or a mains failure.
The Council has not carried out any market engagement due to the straight forward nature of requirement.
Please note that the values given in this notice are an estimate only. There is no guarantee of work under this framework. As a guide only, there were over 40 claims arising in the three years to 31st March 2025.
Please note Norfolk County Council has joined the government's Devolution Priority Programme.
This process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. A consultation is under way.
Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk.
One of these changes could happen without the other.
The framework may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor.
The framework may be used by any current or future local authority serving all or part of the area currently served by Norfolk County Council and Suffolk County Council.
Commercial tool
Establishes a framework
Total value (estimated)
- £500,000 excluding VAT
- £600,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 September 2025 to 31 August 2029
- 4 years
Main procurement category
Services
CPV classifications
- 90000000 - Sewage, refuse, cleaning and environmental services
Contract locations
- UKH15 - Norwich and East Norfolk
- UKH16 - North and West Norfolk
- UKH17 - Breckland and South Norfolk
Framework
Maximum number of suppliers
4
Maximum percentage fee charged to suppliers
0%
Framework operation description
Each time a framework user has a requirement it will directly award a contract to one supplier from information supplied in the Invitation to Tender and from the prices submitted in the price schedule.
Award method when using the framework
Without competition
Contracting authorities that may use the framework
Establishing party only
Participation
Legal and financial capacity conditions of participation
As described in the tender documents.
Technical ability conditions of participation
As described in the tender documents.
Particular suitability
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
23 June 2025, 12:00pm
Tender submission deadline
8 July 2025, 10:00am
Submission address and any special instructions
To express an interest and participate in this procurement applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.
Tenders must be submitted via https://in-tendhost.co.uk/norfolkcc
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
18 July 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 60% |
| Price | Price | 40% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Norfolk County Council
- Public Procurement Organisation Number: PDYH-3246-XWTR
County Hall, Martineau Lane
Norwich
NR1 2DH
United Kingdom
Email: sourcingteam@norfolk.gov.uk
Region: UKH15 - Norwich and East Norfolk
Organisation type: Public authority - sub-central government