Scope
Reference
NNC00000649
Description
Northamptonshire Children's Trust wishes to invite Tender Responses for the supply of Language Support Services.
The objectives of this Framework Agreement is to have a range of Providers that are able to provide high quality Language Support Services to the Trust's clients - both the Children and Young People the Trust is supporting and their wider family network who may also require the service. The service specification describes a requirement to establish a framework agreement with several Service Providers to supply Language Support Services to clients who speak, communicate or read languages other than English, or who need to communicate in English in non-standard ways e.g. via audio media, either individually or in groups.
The Children's Trust is setting up a Framework Agreement for the provision of Language Support Services for an initial period of 24 months, with the option to extend for two additional periods of 12 months each, for a maximum duration of 48 months (2+1+1 years).
The Services sought under this framework agreement will be split into the following five lots:
Lot 1a - Telephone Interpretation Services
Lot 1b - Video Remote Interpretation Services
Lot 2 - Face to Face Interpretation Services
Lot 3 - Translation Services (including hard copy and electronic translation services)
Lot 4 - Sensory Impairment Interpretation and Translation
The Contract has an estimated annual budget of £400,000 (exclusive of VAT) for the delivery of the requirement as set out in the Specification.
In order to be considered for this opportunity, you MUST have registered and submitted your core supplier information to the Central Digital Platform (CDP). Please visit https://supplier-information.find-tender.service.gov.uk/ to register, and provide your core supplier information.
Please note, you are then required to confirm your share code and provide a PDF copy of this information when you submit your tender return.
Commercial tool
Establishes an open framework
Total value (estimated)
- £1,600,000 excluding VAT
- £1,600,000 including VAT
Above the relevant threshold
Contract dates (estimated)
- 1 October 2025 to 30 September 2027
- Possible extension to 30 September 2029
- 4 years
Description of possible extension:
The Children's Trust is setting up a Framework Agreement for the provision of Language Support Services for an initial period of 24 months, with the option to extend for two additional periods of 12 months each, for a maximum duration of 48 months (2+1+1 years).
Main procurement category
Services
CPV classifications
- 79530000 - Translation services
- 79540000 - Interpretation services
- 85000000 - Health and social work services
Contract locations
- UKF24 - West Northamptonshire
- UKF25 - North Northamptonshire
Lot 1a (was 1). Telephone Interpretation Services
Description
Lot 1a - Telephone Interpretation Services
Lot value (estimated)
- £1,600,000 excluding VAT
- £1,600,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 1b. Video Remote Interpretation Services
Description
Lot 1b - Video Remote Interpretation Services
Lot value (estimated)
- £1,600,000 excluding VAT
- £1,600,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 2. Face to Face Interpretation Services
Description
Lot 2 - Face to Face Interpretation Services
Lot value (estimated)
- £1,600,000 excluding VAT
- £1,600,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 3. Translation Services
Description
Lot 3 - Translation Services (including hard copy and electronic translation services)
Lot value (estimated)
- £1,600,000 excluding VAT
- £1,600,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Lot 4. Sensory Impairment Interpretation and Translation Services
Description
Lot 4 - Sensory Impairment Interpretation and Translation Services (including but not limited to British sign language, lip speaking, speech-to-text operators, Braille transcription and audio transcription)
Lot value (estimated)
- £1,600,000 excluding VAT
- £1,600,000 including VAT
Framework lot values may be shared with other lots
Same for all lots
CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.
Framework
Open framework scheme end date (estimated)
30 September 2029
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
0%
Framework operation description
Providers will be ranked according to their tender submissions based on price and quality. The Provider ranked overall price and quality in the particular Lot will be selected first to provide the service. If they are unable to do so, the second ranked Provider will be contacted and so on.
Award method when using the framework
Without competition
Contracting authorities that may use the framework
Establishing party only
Participation
Particular suitability
Lot 1a (was 1). Telephone Interpretation Services
Lot 1b. Video Remote Interpretation Services
Lot 2. Face to Face Interpretation Services
Lot 3. Translation Services
Lot 4. Sensory Impairment Interpretation and Translation Services
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
2 July 2025, 5:00pm
Tender submission deadline
9 July 2025, 12:00pm
Electronic auction will be used
Yes
Submission address and any special instructions
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
12 August 2025
Award criteria
| Name | Type | Weighting |
|---|---|---|
| Quality | Quality | 50% |
| Price | Price | 50% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Contracting authority
Northamptonshire Children's Trust
- Companies House: 12430084
- Public Procurement Organisation Number: PZTM-3799-GGDR
1 Angel Square
Northampton
NN1 1ED
United Kingdom
Region: UKF24 - West Northamptonshire
Organisation type: Public authority - sub-central government