Planning

Request for Information - ITSM Toolset

  • UNIVERSITY OF MANCHESTER

F01: Prior information notice (prior information only)

Notice identifier: 2022/S 000-029746

Procurement identifier (OCID): ocds-h6vhtk-0377d3

Published 21 October 2022, 12:43pm



Section one: Contracting authority

one.1) Name and addresses

UNIVERSITY OF MANCHESTER

Room G010,John Owens Building, Oxford Road

MANCHESTER

M139PL

Email

procurement@manchester.ac.uk

Telephone

+44 1612758857

Country

United Kingdom

Region code

UKD33 - Manchester

UK Register of Learning Providers (UKPRN number)

UKPRN 10007798

Internet address(es)

Main address

http://www.manchester.ac.uk/

Buyer's address

https://in-tendhost.co.uk/manchesteruniversity/

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://in-tendhost.co.uk/manchesteruniversity/aspx/

Additional information can be obtained from the above-mentioned address

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Education


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Request for Information - ITSM Toolset

Reference number

2022/1971/ITSM-RFI/CC/JL

two.1.2) Main CPV code

  • 48000000 - Software package and information systems

two.1.3) Type of contract

Supplies

two.1.4) Short description

The University is undertaking a project to review the IT Service Management toolset supporting the core of its operations. The current toolset has been implemented for around 5 years and is utilised primarily by IT Services, but also several other University departments. As part of this project, it has been identified that it would be beneficial to conduct soft market testing to ascertain the offerings of such applications within the market, and any key areas of development within recent years.

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.2) Additional CPV code(s)

  • 50324200 - Preventive maintenance services

two.2.3) Place of performance

NUTS codes
  • UKD3 - Greater Manchester
Main site or place of performance

The University of Manchester

two.2.4) Description of the procurement

This market research enquiry is in the form of a questionnaire with potential for follow up demonstrations. Responses received from the RFI will assist the University to ascertain supplier level interest and enable planning for invitation of interested parties to these demonstrations, in addition to allowing the organisation to understand the changes and development in the market. The University may also undertake further discussions with suppliers who have expressed an interest, to better its understanding of the supply market and product capability.

two.2.14) Additional information

Additional Information on how to apply:

https://in-tendhost.co.uk/manchesteruniversity/aspx/

Responses to this PIN to be received by 7th November 2022 @ 12.00hrs

two.3) Estimated date of publication of contract notice

1 February 2023


Section four. Procedure

four.1) Description

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes