Scope
Description
SNG wishes to outsource its internally sourced FoH reception provisions at Sovereign House, Basingstoke and The Hive, Wembley. There may also be a need to add Greenham Hub to the scope of deliverables within the contract term.
The successful bidder will deliver a professional, efficient, and customer-focused service to ensure a positive first impression for all visitors and staff. For the avoidance of doubt, SNG are not seeking security personnel/services as part of this tender.
Total value (estimated)
- £0 including VAT
Above the relevant threshold
Contract dates (estimated)
- 14 July 2025 to 15 July 2028
- Possible extension to 15 July 2030
- 5 years, 2 days
Description of possible extension:
Subject to satisfactory performance of the successful bidder, there shall be the option for 2 times 12 month extensions to the contract. These extensions shall also be subject to agreement in writing between the Parties
Main procurement category
Services
CPV classifications
- 79992000 - Reception services
Submission
Tender submission deadline
13 June 2025, 1:00pm
Submission address and any special instructions
All bidders must create an account with SNG's tender portal Intend https://in-tendhost.co.uk/sovereign/aspx/Home
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
29 June 2025
Recurring procurement
Publication date of next tender notice (estimated): 14 January 2028
Award criteria
| Name | Description | Type |
|---|---|---|
| Simple description | 40% Price 55% Quality 5% Social Value |
Price |
Weighting description
40% Price
55% Quality
5% Social Value
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Reduced tendering period
Yes
State of urgency - minimum 10 days
Contracting authority
Sovereign Network Group
- Companies House: RS007448
Sovereign House, Basing View
Basingstoke
RG21 4FA
United Kingdom
Contact name: Carlie Wishart
Region: UKJ37 - North Hampshire
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)