Section one: Contracting authority
one.1) Name and addresses
NHS Norfolk & Waveney Integrated Care Board
County Hall, Martineau Ln
Norwich
NR1 2DH
Country
United Kingdom
Region code
UKH15 - Norwich and East Norfolk
Internet address(es)
Main address
https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/
Buyer's address
https://www.improvinglivesnw.org.uk/about-us/our-nhs-integrated-care-board-icb/icb-contact/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Professional Therapeutic Pathway
Reference number
NW2024-67
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Norfolk and Waveney Integrated Care Board seeks competitive offers for the provision of the Professional Therapeutic Pathway Service.
The aim of the service is to establish and maintain a Professional Therapeutic Pathway (PTP) that will enable us to engage with new providers and clinicians who are not currently commissioned across children and young people’s (CYP) mental health services. This will bring additional capacity to the Norfolk and Waveney (N&W) system and ensure children; young people and their families (CYP&F) can access to support more quickly and reduce the current demand on existing service providers.
This contract is for a period of 3 years with the option to extend for up to an additional 2 years. The anticipated annual contract value is £450,000 per annum consisting of the Infrastructure budget: maximum £285,000 per annum and the Therapy budget: £165,000 per annum
The Contracting Authority will be using an eTendering system for this market testing exercise. Further information and the expression of interest documentation can be found via the ‘Live Opportunities’ list on the e-procurement system at the following link: https://health-family-contract-search.secure.force.com/?searchtype=Projects. You can search for the opportunity by entering the following contract ref C306939.
two.1.5) Estimated total value
Value excluding VAT: £2,250,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85323000 - Community health services
two.2.3) Place of performance
NUTS codes
- UKH1 - East Anglia
Main site or place of performance
Norfolk and Waveney
two.2.4) Description of the procurement
The Service Aims to act as a lead provider for independent and Voluntary, community, faith, and social enterprise (VCFSE) providers not currently commissioned by the Norfolk & Waveney Integrated Care Board. The service will subcontract therapy from a range of accredited independent and VCFSE organisations to holistically meet the mental health needs of CYP, taking into account the family as a whole. The service will support CYP who are unable to access mainstream services due to either complexity or long waiting lists.
Outcomes
• Ensure our CYP&F get the right support in the right place, at the right time.
• Reduced health inequalities by working with CYP who are unable to access mainstream services for a range of reasons.
• Improved access and experience for CYP with neurodiversity by tailoring packages of care to meet their needs
• Improved collaborative and integrated approaches to working with key stakeholders.
• Support a reduction in waiting lists for CYP mental health services by working with commissioned providers to deliver waiting list initiatives.
• Improved outcomes for CYP&F as CYP are receiving earlier intervention and getting the right support at the right time.
• Improved experience of mental health support services for CYP&F
The Professional Therapeutic Pathway (PTP) service will cover Norfolk & Waveney across a range of accessible sites and will deliver the following:
• Support a reduction in CYP waiting lists across Norfolk and Waveney.
• Work with providers to establish a range of therapeutic interventions to meet identified need and demand.
• Work alongside the Access, Advice and Support service for CYP emotional wellbeing and mental health
• Ensure providers within the PTP have no more than one CYP waiting with a start date exceeding 4 weeks.
• Continuously identify and engage talking and creative therapy professionals to grow the PTP capacity and skill mix to meet need.
• Ensure that the PTP steering group continues to meet to agree and sign off future developments.
• Review at least annually unit costs across the collaborative members.
• Review at least annually referral process and reporting metrics with collaborative members.
• Review at least annually payment terms and contracting with PTP therapeutic organisations and individual practitioners.
• Provide regular reporting to Children and Young Person’s Alliance Executive Management Group (EMG) including performance against Key performance indicators (KPIs), successes, risks and future developments
• Review at least annually the traffic light system to ensure complexity of referrals are seen by appropriately experienced therapists.
• Maintain up to date quality and governance data on each subcontracted organisation to maintain high clinical governance.
• Collate, for each organisation, current capacity available.
• Ensure Mental health service data sets (MHSDS) submissions are sent on behalf of collaborative members, including activity and outcomes
• Ensure practitioners consistently use and report appropriate Routine Outcome Measures as part of their inclusion on the PTP
• Develop an approach which better responds to the increasing demand for support around CYP mental health and emotional wellbeing.
• Effectively align service provision within the THRIVE framework for system change
• Provide therapeutic services within a set of agreed standards and monitoring, in line with appropriate professional bodies e.g., British Association for Counselling and Psychotherapy (BACP), to ensure delivery of high-quality safe services.
• Develop robust clinical governance to ensure that quality and safety is maintained to the highest standard
• The service will ensure that therapists engaged in the PTP have adequate clinical supervision arrangements which follow NICE guidelines for frequency
This contract is for a period of 3 years with the option to extend for up to an additional 2 years. The anticipated annual contract value is £450,000 per annum.
The Contracting Authority will be using an eTendering system for this market testing exercise. Further information and the expression of interest documentation can be found via the ‘Live Opportunities’ list on the e-procurement system at the following link: https://health-family-contract-search.secure.force.com/?searchtype=Projects. You can search for the opportunity by entering the following contract ref C306939.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £2,250,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
15 October 2024
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 31 December 2024
four.2.7) Conditions for opening of tenders
Date
16 October 2024
Local time
9:00am
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
NHS England
7&8 Wellington Place
Leeds
LS1 4AP
Country
United Kingdom