Section one: Contracting authority
one.1) Name and addresses
Hertfordshire and West Essex Integrated Care Board
Charter House, Parkway
Welwyn Garden City
AL8 6JL
Country
United Kingdom
Region code
UKH23 - Hertfordshire
Internet address(es)
Main address
https://hertsandwestessex.icb.nhs.uk
Buyer's address
https://hertsandwestessex.icb.nhs.uk
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Digital Consultation Tools for Primary Care
Reference number
ACE-0631-2022-HWE
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
As part of its Digital Transformation Strategy, NHS England is encouraging the use of technology to empower patients and make it easier for clinicians to deliver high quality care, enabling patients to seamlessly navigate services, while enabling practices to seamlessly integrate digital solutions to improve processes and operating models within primary care.
The service will deliver:
• Online forms or systems for patients who may benefit from care but not able to contact their practice via traditional means
• Clinical messaging to support practice to record information into the clinical record in a structured and consistent format (questionnaires)
• Video Consultations to meet the need for flexible appointment methods for patients and GP's
• Batch Messaging to distribute messaging to groups of patients at a time
• SMS Integration for practice staff to send materials to patients on an ad-hoc basis
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £1,975,975.96
two.2) Description
two.2.2) Additional CPV code(s)
- 48515000 - Video conferencing software package
two.2.3) Place of performance
NUTS codes
- UKH23 - Hertfordshire
- UKH35 - West Essex
two.2.4) Description of the procurement
As part of its Digital Transformation Strategy, NHS England is encouraging the use of technology to empower patients and make it easier for clinicians to deliver high quality care, enabling patients to seamlessly navigate services, while enabling practices to seamlessly integrate digital solutions to improve processes and operating models within primary care.
The service will deliver:
• Online forms or systems for patients who may benefit from care but not able to contact their practice via traditional means
• Clinical messaging to support practice to record information into the clinical record in a structured and consistent format (questionnaires)
• Video Consultations to meet the need for flexible appointment methods for patients and GP's
• Batch Messaging to distribute messaging to groups of patients at a time
• SMS Integration for practice staff to send materials to patients on an ad-hoc basis
The services will be implemented directly within GP practices.
The G-Cloud Framework was chosen as the preferred route to market as it allows a streamlined route to purchase 'off the shelf' digital solutions.
The contract has been awarded following a robust process following the requirements of the Framework to determine the most appropriate supplier from which to purchase the service.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 100
Price - Weighting: 100
two.2.11) Information about options
Options: Yes
Description of options
The contract will be for a period of 2-years with the option to extend for a further 12 months (01.10.22 - 30.09.24 with the option to extend from 01.10.24 - 30.09.25).
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The value included within this Notice is inclusive of the contract extension and exclusive of VAT.
The total value for the two year term of the awarded contract is £1,310,650.64 (excl. VAT).
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the cases listed below
- The procurement falls outside the scope of application of the regulations
Explanation:
The Hertfordshire and West Essex Integrated Care Board have undertaken a compliant procurement process as a call-off from the G-Cloud 12 Framework to identify, and appoint, the most appropriate supplier to deliver the services in line with the commissioners requirements.
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.9) Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Section five. Award of contract
Contract No
ACE-0631-2022-HWE
Title
Digital Consultation Tools for Primary Care
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
22 September 2022
five.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
AccuRx Limited
27 Downham Road
London
N1 5AA
Country
United Kingdom
NUTS code
- UKI - London
Internet address
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £1,975,975.96
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of Justice England and Wales
Strand
London
WC2A 2LL
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
Hertfordshire and West Essex Integrated Care Board
Charter House, Parkway
Welwyn Garden City
AL8 6JL
Country
United Kingdom