Section one: Contracting authority
one.1) Name and addresses
University of Bristol
4th Floor, Augustine's Courtyard, Orchard Lane
Bristol
BS1 5DS
Telephone
+44 01179289000
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://tenders.bris.ac.uk/web/login.html
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://tenders.bris.ac.uk/web/login.html
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Development and Alumni Relations Office (DARO) CRM System
two.1.2) Main CPV code
- 48445000 - Customer Relation Management software package
two.1.3) Type of contract
Supplies
two.1.4) Short description
The University of Bristol’s (UoB) Development and Alumni Relations Office (DARO) is seeking a central CRM System* that will underpin all activity that contributes to DARO’s mission, to connect communities and embed a culture of engagement and philanthropy at the heart of the University, with alumni and friends working seamlessly with University staff and students to transform lives.
DARO requires a fast, reliable and user-friendly CRM that can support and record a wide range of activity. The System must be flexible in order to accommodate a growing program of activity, with the ability to tailor it for the purposes of different teams.
DARO intends to award a contract for an initial term of 5 years with the options of 2 further 1 year periods.
Full Requirements are published on the University's eProcurement Portal linked at the above URL
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The University of Bristol’s (UoB) Development and Alumni Relations Office (DARO) is seeking a central CRM System* that will underpin all activity that contributes to DARO’s mission, to connect communities and embed a culture of engagement and philanthropy at the heart of the University, with alumni and friends working seamlessly with University staff and students to transform lives.
DARO requires a fast, reliable and user-friendly CRM that can support and record a wide range of activity. The System must be flexible in order to accommodate a growing program of activity, with the ability to tailor it for the purposes of different teams.
DARO intends to award a contract for an initial term of 5 years with the options of 2 further 1 year periods.
Full Requirements are published on the University's eProcurement Portal linked at the above URL
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
84
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
2 Optional Contract years (5 initial term plus 2 one year optional extensions)
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
14 January 2022
Local time
4:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
17 January 2022
Local time
9:00am
Place
Remote electronic opening
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
Strand, London WC2A 2LL
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
Royal Courts of Justice
Strand, London WC2A 2LL
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Bidders have the right to appeal as set out in the Public Contracts Regulations 2015.
Proceedings under the Public Contracts Regulations 2015 are time limited and any such proceedings must be brought in the High Court of England and Wales.