Tender

DIGITAL SERVICE CENTRE - CONTRACTORS FOR 1ST & 2ND LINE SUPPORT

  • Coventry University

F02: Contract notice

Notice identifier: 2022/S 000-028961

Procurement identifier (OCID): ocds-h6vhtk-0375bb

Published 14 October 2022, 10:45am



Section one: Contracting authority

one.1) Name and addresses

Coventry University

Priory Street

COVENTRY

CV15FB

Contact

Sheron Crystal

Email

AE0082@coventry.ac.uk

Country

United Kingdom

Region code

UKG33 - Coventry

Companies House

07781274

Internet address(es)

Main address

www.coventry.ac.uk

Buyer's address

https://in-tendhost.co.uk/coventryuniversity/aspx/Home

one.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at

https://in-tendhost.co.uk/coventryuniversity/aspx/Home

Additional information can be obtained from the above-mentioned address

Tenders or requests to participate must be submitted electronically via

https://in-tendhost.co.uk/coventryuniversity/aspx/Home

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Education


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

DIGITAL SERVICE CENTRE - CONTRACTORS FOR 1ST & 2ND LINE SUPPORT

Reference number

PD-784-22-SC

two.1.2) Main CPV code

  • 72611000 - Technical computer support services

two.1.3) Type of contract

Services

two.1.4) Short description

We are looking for two roles - Technician, 1st Line Support and Senior Technicians, 2nd Line Support.

two.1.5) Estimated total value

Value excluding VAT: £1

two.1.6) Information about lots

This contract is divided into lots: No

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKG33 - Coventry

two.2.4) Description of the procurement

We are looking for two roles - Technician, 1st Line Support and Senior Technicians, 2nd Line Support.

two.2.5) Award criteria

Quality criterion - Name: Quality Response, including presentation / Weighting: 70

Quality criterion - Name: Sustainability / Weighting: 5

Cost criterion - Name: Price / Weighting: 25

two.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months

24

This contract is subject to renewal

No

two.2.10) Information about variants

Variants will be accepted: No

two.2.11) Information about options

Options: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Open procedure

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

four.2) Administrative information

four.2.2) Time limit for receipt of tenders or requests to participate

Date

11 November 2022

Local time

12:00pm

four.2.4) Languages in which tenders or requests to participate may be submitted

English

four.2.6) Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 5 January 2025

four.2.7) Conditions for opening of tenders

Date

11 November 2022

Local time

12:01pm


Section six. Complementary information

six.1) Information about recurrence

This is a recurrent procurement: No

six.4) Procedures for review

six.4.1) Review body

Coventry University

Portal House

Coventry

CV1 2NT

Email

AE0082@coventry.ac.uk

Country

United Kingdom