Section one: Contracting authority
one.1) Name and addresses
NHS England
7&8 Wellington Place
Leeds
LS1 4AP
Contact
Jacqueline Connett-Powell
Telephone
+44 7919528167
Country
United Kingdom
Region code
UKE - Yorkshire and the Humber
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
National Staff Mental Health Support Service
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
National Staff Mental Health Support Service
two.1.5) Estimated total value
Value excluding VAT: £33,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
NHS England are looking to re-procure and commission a confidential national mental health treatment service for health care staff in England, funded nationally and valued at approx. £11M per annum. The initial term will be 12 months with the potential to extend up to a maximum term of 3 yrs in total, valued at approximately £33M. The service will operate in a unique space where there is a crossover between the professional and regulatory environment in which a clinician or healthcare professional works, and their mental health treatment needs. A national level service will provide confidentiality for staff who work across local services.
The successful provider will work with NHS England and its key partners to contribute towards the development of the Service throughout the duration of the contract, to maximise contract value.
As part of this process NHS England would like to invite interested parties to read and complete our Invitation to Tender within our e-Tendering System Atamis, details to be found within this notice. This service will be competed under The Health Care Services (Provider Selection Regime) Regulations 2023 and will not be competed via Public Contract Regulations 2015 or via the Procurement Act 2023.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2026
End date
31 March 2027
This contract is subject to renewal
Yes
Description of renewals
Funding for subsequent years will be considered on an annual basis and will inform decisions around exercising the options to extend the contract term by up to 2 periods of 12 months.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: Yes
Description of options
Funding for subsequent years will be considered on an annual basis and will inform decisions around exercising the options to extend the contract term by up to 2 periods of 12 months.
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To register your interest in this project and access and to access details for this opportunity, please go to NHS England's e-Tendering portal, Atamis at: https://health-family.force.com/s/Welcome. You can then search for the opportunity and access any further information by searching for “C346803 National Staff Mental Health Support Service”. Clarification questions and Invitation to Tender (ITT) responses must be submitted via the NHS England’s e-Tendering portal, Atamis. The deadline for asking clarification questions is set out within the ITT instructions document, NHS England will respond to all clarification questions by 5pm on the date stated within ITT instructions and the deadline for ITT responses to be submitted is 12 noon 30 June 2025.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2025/S 000-009328
four.2.2) Time limit for receipt of tenders or requests to participate
Date
30 June 2025
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
30 June 2025
Local time
1:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: Yes
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom