Section one: Contracting authority
one.1) Name and addresses
MONEY AND PENSIONS SERVICE
138 Cauldwell Street
Bedford
MK42 9AP
Contact
Carol Hilaire
Telephone
+44 2081324012
Country
United Kingdom
Region code
UKH2 - Bedfordshire and Hertfordshire
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Money and Pension Guidance
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Mental Health Crisis Breathing Space Services
Reference number
C0739
two.1.2) Main CPV code
- 66000000 - Financial and insurance services
two.1.3) Type of contract
Services
two.1.4) Short description
The Organisation
Money and Pensions Service (MaPS) vision is ‘Everyone making the most of their money and pensions’. MaPS is an arm’s-length-body, sponsored by the Department for Work and Pensions, with a joint commitment to ensuring that people throughout the UK have guidance and access to the information they need to make effective financial decisions over their lifetime. MaPS provide people in England with information and advice on debt and MaPS is the biggest funder of free-to-client debt advice.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £4,333,000
two.2) Description
two.2.2) Additional CPV code(s)
- 79400000 - Business and management consultancy and related services
two.2.3) Place of performance
NUTS codes
- UKH2 - Bedfordshire and Hertfordshire
Main site or place of performance
Bedford
two.2.4) Description of the procurement
Mental Health Crisis Breathing Space (MHCBS)
Breathing Space is a HM Treasury policy which gives clients protection under legislation from creditor interest, charges, enforcement activity and collection communication, enabling them to stabilise their financial situation, engage with advice and find a solution. Since May 2021 when this policy launched MaPS commissioned a Former Supplier to deliver a service which provides people with access protection under Mental Health Crisis Breathing Space (MHCBS) and access to debt advice.
MaPS seeks to commission a new service building on our learning from prior service delivery with a view to helping more people receive the benefits of MHCBS protection.
The MHCBS service will be for delivery in England only; and MaPS has data (based on the existing MaPS funded service for England) that circa 130-150 clients per month are being served, as a current baseline.
As a minimum the MaPS MHCBS service must offer:-
Entry Point - Maximising number of eligible applications into the service (influence as far as possible).
Exploration/triage - For MHCBS clients, use ability to influence to encourage engagement in Debt Advice.
Application - Process MHCBS applications that are received via an Approved Mental Health Professional referrals.
Debt Advice - Deliver debt advice to MHCBS clients who are both capable of engaging and who choose to do so during breathing space.
two.2.5) Award criteria
Price
two.2.11) Information about options
Options: Yes
Description of options
1+1
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-004402
Section five. Award of contract
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
28 August 2024
five.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
We are Digital
Friars House, Manor House Drive, Coverntry, Cv1 2TE
Coventry
Country
United Kingdom
NUTS code
- UKG33 - Coventry
Internet address
https://cetma.org.uk/projects/we-are-digital/
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: £4,333,000
Total value of the contract/lot: £4,253,551
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
Royal Courts of Justice
Strand,
London
WC2A 2LL
Country
United Kingdom
Internet address
https://theroyalcourtsofjustice.com/
six.4.2) Body responsible for mediation procedures
MONEY AND PENSIONS SERVICE
138 Cauldwell Street
Bedford
MK42 9AP
Country
United Kingdom
Internet address
six.4.4) Service from which information about the review procedure may be obtained
MONEY AND PENSIONS SERVICE
138 Cauldwell Street
Bedford
MK42 9AP
Country
United Kingdom