Section one: Contracting authority
one.1) Name and addresses
Fylde Borough Council
Town Hall, St. Annes Road West
Lytham St. Annes
FY8 1LW
Contact
Mr Ben McCabe
Telephone
+44 1253658615
Country
United Kingdom
Region code
UKD4 - Lancashire
Internet address(es)
Main address
Buyer's address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Environmental, Housing, Waste and Customer Services ICT System
Reference number
DN670836
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The Council are looking to procure a replacement ICT system for the following functions:
Environmental health (Food Safety, Health & Safety, Licensing, Environmental Protection,
Community Enforcement, Dog Warden service)
Housing (Housing Standards and Disabled Facilities Grants)
Customer services
Waste services
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £200,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKD4 - Lancashire
two.2.4) Description of the procurement
Fylde is a predominantly rural Borough, covering 166km2, which is situated on the west
coast of Lancashire. It is bounded to the north by Wyre Council and the estuary of the River
Wyre, to the north-west by the densely populated urban area of Blackpool, to the east by
Preston and to the south by the Ribble Estuary. Fylde has a population of approximately
78,000.
The coastline is one of the dominant features of the Borough and is the setting for the
majority of its urban areas. The largest towns, Lytham and St Anne’s together have a
reputation as a high-quality resort with their significant visitor attractions along with their
distinctive seafronts.
The administrative base of Council is located in St. Annes. Like many other public sector
organisations, Fylde Council has experienced a significant amount of change in recent years
as the pace of modernisation in public services has increased. The Council has worked
closely with the community to establish corporate priorities and objectives.
Fylde Council currently uses the Civica APP (Flare) information management system to
support the work of a range of service areas including environmental, housing, waste and
recycling, and customer services. Fylde Council also use Lalpac for licensing services, ESB
for housing standards and Abavus (My Council Services) for a variety of customer
engagement, reporting and transactional services, including online payments. The Council
are looking to reduce the number of systems that it uses and are looking for a system which
caters for the functions set out below.
The teams are based primarily at Fylde Town Hall with the waste and recycling services
based out of our depot site at Snowdon Road.
There are 14 members of staff in the Environmental Services department, 6 in Housing
Services, 8 in Waste Services and 11 in Customer services. The system needs to provide
access to all these members of staff at the same time.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-016585
Section five. Award of contract
Contract No
DN670836
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
25 September 2023
five.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Idox Software Ltd
2nd Floor, Waterside 1310 Arlington Business Park, Theale
Reading
RG7 4SA
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £191,190
Section six. Complementary information
six.4) Procedures for review
six.4.1) Review body
High Court of England and Wales
London
Country
United Kingdom