Section one: Contracting entity
one.1) Name and addresses
THAMES WATER UTILITIES LIMITED
RG1 8DB
Reading
RG18DB
Contact
Thames Water
procurement.support.centre@thameswater.co.uk
Country
United Kingdom
NUTS code
UKJ11 - Berkshire
Internet address(es)
Main address
one.6) Main activity
Water
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Insurance Broker Services
Reference number
FA1646
two.1.2) Main CPV code
- 66510000 - Insurance services
two.1.3) Type of contract
Services
two.1.4) Short description
The Insurance Broker Services project underpins all corporate insurance activity across the whole of Thames Water.
Thames Water is intending to appoint a single supplier to cover all of our core requirements
under a single lot:
a) Corporate insurance broker services
b) Claims handling
c) Data warehousing and reporting services
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 66510000 - Insurance services
two.2.3) Place of performance
NUTS codes
- UKI - London
- UKJ - South East (England)
Main site or place of performance
The whole of the Thames Water region.
two.2.4) Description of the procurement
The Insurance Broker Services project underpins all corporate insurance activity across the whole of Thames Water.
Thames Water is intending to appoint a single supplier to cover all of our core requirements under a single lot:
a) Corporate insurance broker services
b) Claims handling
c) Data warehousing and reporting services
The supplier will be responsible for broking our entire insurance programme, they will manage all of our Public Liability claims through a dedicated team, they will operate and manage our claims management system, and they will provide a structured method for collecting, storing and reporting on all of our claims data to generate critical insight.
We are looking for a supplier capable of providing a service for the length of the agreement who can meet the following business objectives; cultural fit, an outstanding service provision, and provide value for money.
two.2.11) Information about options
Options: Yes
Description of options
Any agreement awarded would be for an initial duration of 4 years with options to extend annually up to a maximum overall term of 8 years.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Negotiated procedure with prior call for competition
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2021/S 000-014213
Section five. Award of contract
Title
Insurance Broker Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
25 October 2021
five.2.2) Information about tenders
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Willis Limited
London
Country
United Kingdom
NUTS code
- UKI - London
The contractor is an SME
No
Section six. Complementary information
six.3) Additional information
** This is notification of award
six.4) Procedures for review
six.4.1) Review body
Thames Water Utilities Ltd
Reading
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
Thames Water Utilities Ltd will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision.
The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.
The Utilities Contracts Regulations 2016 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
six.4.4) Service from which information about the review procedure may be obtained
Thames Water Utilities Limited
Reading
Country
United Kingdom