Section one: Contracting authority
one.1) Name and addresses
Southend-on-Sea Borough Council
Civic Centre, Victoria Avenue
Southend-on-Sea
SS2 6YL
Contact
Corporate Procurement
procurementadvisors@southend.gov.uk
Telephone
+44 1702215000
Country
United Kingdom
NUTS code
UKH31 - Southend-on-Sea
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Information, Advice and Guidance Service
Reference number
DN577579
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Southend-on-Sea Borough Council is seeking to award a contract for the provision of Information, Advice and guidance (IAG) Services in Southend-on-Sea.
The service must be based around the following key considerations to effectively meet the needs of the Council’s residents
• Information: provide factual, current, and impartial information to clients
• Advice: presenting facts and ideas in an accessible form for customers to consider and recommending a course of action.
• Guidance: defining and providing routes which assist clients to reach their requirements
The services must be flexible to meet Southend-on-Sea Borough Councils residents’ needs and arising trends.
The Council is conducting an open tender procedure. The opportunity is tendered as a single lot to be awarded to a single provider however consortium bids are welcome via a lead provider.
The Contract will be awarded for a period of five years plus an option to extend for a further five years or any part thereof.
The tender documents can be accessed on Proactis with the reference DN577579 https://procontract.due-north.com/
two.1.5) Estimated total value
Value excluding VAT: £2,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKH31 - Southend-on-Sea
two.2.4) Description of the procurement
Southend-on-Sea Borough Council is seeking to award a contract for the provision of Information, Advice and guidance (IAG) Services in Southend-on-Sea.
The service must be based around the following key considerations to effectively meet the needs of the Council’s residents
• Information: provide factual, current, and impartial information to clients
• Advice: presenting facts and ideas in an accessible form for customers to consider and recommending a course of action.
• Guidance: defining and providing routes which assist clients to reach their requirements
The services must be flexible to meet Southend-on-Sea Borough Councils residents’ needs and arising trends.
The Council is conducting an open tender procedure. The opportunity is tendered as a single lot to be awarded to a single provider however consortium bids are welcome via a lead provider.
two.2.5) Award criteria
Cost criterion - Name: Commercial Submission / Weighting: 10
Cost criterion - Name: Technical Submission / Weighting: 90
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
120
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
14 December 2021
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
14 December 2021
Local time
12:05pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
High Court
London
Country
United Kingdom