Section one: Contracting authority
one.1) Name and addresses
Inverclyde Council
Procurement, Municipal Buildings, Clyde Square
Greenock
PA15 1LX
Contact
Kieran Guiller
Telephone
+44 1475712634
Country
United Kingdom
NUTS code
UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
Internet address(es)
Main address
Buyer's address
https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00168
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Electronic Call Monitoring System for Care and Support at Home
Reference number
CP0550/HSCP
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
Inverclyde Council are seeking to appoint a service provider for the requirement of an Electronic Call Monitoring System for Care and Support at Home.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £674,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKM83 - Inverclyde, East Renfrewshire and Renfrewshire
two.2.4) Description of the procurement
The Electronic Call Monitoring System is required to manage the delivery of the Council's care at home service, with a range of easy-to-use, mix-and-match solutions including care monitoring, mobile monitoring (via a mobile App), scheduling of visits, allowing the Council to maximise the usage of available resources, invoice & payroll / financial management, as well as the Council having the ability to provide detailed, person/carer, provider or Team specific reporting using the business intelligence reporting functionality.
two.2.5) Award criteria
Quality criterion - Name: Desirable Elements / Weighting: 20%
Quality criterion - Name: Implementation Plan / Weighting: 15%
Quality criterion - Name: Support & Maintenance / Weighting: 8%
Quality criterion - Name: Processing Data / Weighting: 8%
Quality criterion - Name: Cloud Security Principles / Weighting: 2%
Quality criterion - Name: Exit Management / Weighting: 2%
Quality criterion - Name: Fair Work First / Weighting: 2%
Quality criterion - Name: Social Value Outcome Menu / Weighting: 2%
Quality criterion - Name: Social Value Supporting Methodology / Weighting: 1%
Price - Weighting: 40%
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred on in regulation 58 of the Public Contract (Scotland) Regulations 2015.
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2024/S 000-011990
Section five. Award of contract
Contract No
CP0550/HSCP
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
16 July 2024
five.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
TotalMobile Ltd
Pilot Point, 21 Clarendon Road
Belfast
BT1 3BG
Telephone
+44 02890330111
Country
United Kingdom
NUTS code
- UKN06 - Belfast
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £674,000
Section six. Complementary information
six.3) Additional information
Tenderers will be required to return with their submission a completed Data Protection Certificate, FOI Certificate, No Collusion Certification, S1 Equalities Questionnaire, S2 Equalities Declaration, Workforce Matters, Prompt Payment Certificate and Tender Declaration Certificate.
It will also be a condition of contract that Tenderers comply with ISO 27001, ISO 27002, Inverclyde Council`s Electronic Call Monitoring System for Care and Support at Home Terms and Conditions of Contract and Mandatory Specification, & Contract Information for Tenderers and enter into a Data Sharing Agreement with Inverclyde Council.
(SC Ref:777037)
six.4) Procedures for review
six.4.1) Review body
Greenock Sheriff Court and Justice of the Peace Court
Sheriff Court House, 1 Nelson Street
Greenock
PA15 1TR
Country
United Kingdom