Scope
Reference
DDaT25227
Description
***** THIS IS A CONTRACT DETAILS NOTICE, NOT A CALL FOR COMPETITION *****
This procurement is being concluded without competition due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required.
UK Research and Innovation had a requirement for the provision of a Helpscout Subscription,
Contract 1. DDaT25227 - Helpscout Subscription
Supplier
Contract value
- 15955.20 USD excluding VAT
- 15955.20 USD including VAT
Below the relevant threshold
Date signed
2 May 2025
Contract dates
- 2 May 2025 to 1 May 2026
- 1 year
Main procurement category
Goods
CPV classifications
- 48000000 - Software package and information systems
Contract locations
- UK - United Kingdom
Signed contract documents
PO_88_4070408506_0_US.pdf
Procedure
Procedure type
Below threshold - without competition
Supplier
Help Scout PBC
DEPT CH 14492
Palatine
60055-4492
United States
Email: help@helpscout.net
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. DDaT25227 - Helpscout Subscription
Contracting authority
UK Research and Innovation
- Public Procurement Organisation Number: PDQJ-7126-JDHG
Polaris House, North Star Avenue
Swindon
SN2 1FL
United Kingdom
Email: commercial@ukri.org
Region: UKK14 - Swindon
Organisation type: Public authority - central government
Other organisation
These organisations are carrying out the procurement, or part of it, on behalf of the contracting authorities.
UK Shared Business Services Ltd
Summary of their role in this procurement: Shared Service Provider
- Public Procurement Organisation Number: PMPN-7535-GNTG
Polaris House, North Star Avenue
Swindon
SN2 1FF
United Kingdom
Email: ddatprocurement@uksbs.co.uk
Region: UKK14 - Swindon