Section one: Contracting authority
one.1) Name and addresses
Cardiff Council
County Hall, Atlantic Wharf
Cardiff
CF10 4UW
socialcare.procurement@cardiff.gov.uk
Telephone
+44 2920873732
Country
United Kingdom
NUTS code
UKL22 - Cardiff and Vale of Glamorgan
Internet address(es)
Main address
Buyer's address
https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0422
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://supplierlive.proactisp2p.com/Account/Login
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://supplierlive.proactisp2p.com/Account/Login
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
Other activity
Health and Social Care
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Domiciliary Care Rapid Response Service - Discharge to Recover then Assess
Reference number
ERFX1007963
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
Cardiff Council is seeking to commission a Domiciliary Care Provider(s) to deliver a team that will provide a rapid response care service to an individual that is medically fit for discharge from hospital as part of a Winter Pressures Pilot that seeks to contribute to the whole system flow and ensure that our citizens can receive right care at the right place at the right time. The requirement would be to support an Individuals’ safe discharge from hospital within 72 hours of being identified as medically fit for discharge, to support an individuals’ return home and to work in partnership with a multi – agency team to right size the care and support for the individuals once they return home. The services will be required to be delivered within 72 hours of the order/expedited order form being received by the Service Provider. We are referring to this team as a Rapid Response Team, and it is expected that this team would be a dedicated group of staff that are above your normal workforce. As such, this dedicated group of staff who are able to contribute to a multi-agency assessment to right -size care packages post discharge, will be expected to be in place by the commencement of the contract.
We are seeking to put a Framework in place that will enable us to call off successful providers who will deliver the Rapid Response Service; We are looking for a number of Providers to work across the city to support the Hospital Discharge process for individuals who are medically fit for discharge and have been assessed to require a package of care and support in their own home. The Rapid Response Team will provide care and support to the individual and a multi-agency team will work in partnership with the provider to right size the care package and identify longer term care and support needs. The person’s new longer-term care and support package would be secured via the brokerage service in the usual way.
It is intended that the Rapid Response Team will provide a service to individuals who have been assessed as requiring care and support, so that they can return home in a timely way following a period in hospital. The provider will be expected to tailor the rapid response care and support to reflect the recovery of the individual, with a view to maximising their independence. It is to be assumed that some of the Individuals that Providers will be working with will be adults who have not previously been in receipt of a package of care but have been identified as needing care for the first time in order to understand their reablement potential and determine the type and level of service they may need on a longer-term basis. The Council intends to commission approximately four double-handed calls per person on discharge but this is only an estimated upper limit. It is important that all commissioned care appropriately supports the citizen at discharge to ensure that they settle at home quickly and safely. Therefore there may be occasions where an individual may require more care and support to assist them to return home. Additionally, the Provider may need to respond to requests for single handed care as required. There may also be an initial requirement for late night and early morning calls in appropriate cases.
The care package will reduce as the person settles at home after their hospital stay . In collaboration with the occupational therapists/social workers and the care team the care plan will be adapted and changed to respond to the needs of the citizen. The care service arrangements will then move to a permanent provision.
It is intended that the Rapid Response Discharge to Recover then Assess (D2RA) Framework arrangement will be put in place for 12 months and individual packages of care will be called off the Framework on a case by case basis. It is anticipated that approximately 10 packages of care may be called off the Framework each week.
two.1.5) Estimated total value
Value excluding VAT: £1,056,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85000000 - Health and social work services
two.2.3) Place of performance
NUTS codes
- UKL22 - Cardiff and Vale of Glamorgan
two.2.4) Description of the procurement
Cardiff Council is seeking to commission a Domiciliary Care Provider(s) to deliver a team that will provide a rapid response care service to an individual that is medically fit for discharge from hospital as part of a Winter Pressures Pilot that seeks to contribute to the whole system flow and ensure that our citizens can receive right care at the right place at the right time. The requirement would be to support an Individuals’ safe discharge from hospital within 72 hours of being identified as medically fit for discharge, to support an individuals’ return home and to work in partnership with a multi – agency team to right size the care and support for the individuals once they return home. The services will be required to be delivered within 72 hours of the order/expedited order form being received by the Service Provider. We are referring to this team as a Rapid Response Team, and it is expected that this team would be a dedicated group of staff that are above your normal workforce. As such, this dedicated group of staff who are able to contribute to a multi-agency assessment to right -size care packages post discharge, will be expected to be in place by the commencement of the contract.
We are seeking to put a Framework in place that will enable us to call off successful providers who will deliver the Rapid Response Service; We are looking for a number of Providers to work across the city to support the Hospital Discharge process for individuals who are medically fit for discharge and have been assessed to require a package of care and support in their own home. The Rapid Response Team will provide care and support to the individual and a multi-agency team will work in partnership with the provider to right size the care package and identify longer term care and support needs. The person’s new longer-term care and support package would be secured via the brokerage service in the usual way.
It is intended that the Rapid Response Team will provide a service to individuals who have been assessed as requiring care and support, so that they can return home in a timely way following a period in hospital. The provider will be expected to tailor the rapid response care and support to reflect the recovery of the individual, with a view to maximising their independence. It is to be assumed that some of the Individuals that Providers will be working with will be adults who have not previously been in receipt of a package of care but have been identified as needing care for the first time in order to understand their reablement potential and determine the type and level of service they may need on a longer-term basis. The Council intends to commission approximately four double-handed calls per person on discharge but this is only an estimated upper limit. It is important that all commissioned care appropriately supports the citizen at discharge to ensure that they settle at home quickly and safely. Therefore there may be occasions where an individual may require more care and support to assist them to return home. Additionally, the Provider may need to respond to requests for single handed care as required. There may also be an initial requirement for late night and early morning calls in appropriate cases.
The care package will reduce as the person settles at home after their hospital stay . In collaboration with the occupational therapists/social workers and the care team the care plan will be adapted and changed to respond to the needs of the citizen. The care service arrangements will then move to a permanent provision.
It is intended that the Rapid Response Discharge to Recover then Assess (D2RA) Framework arrangement will be put in place for 12 months and individual packages of care will be called off the Framework on a case by case basis. It is anticipated that approximately 10 packages of care may be called off the Framework each week.
two.2.5) Award criteria
Quality criterion - Name: Quality / Weighting: 60
Price - Weighting: 40
two.2.6) Estimated value
Value excluding VAT: £1,056,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
12
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.12) Information about electronic catalogues
Tenders must be presented in the form of electronic catalogues or include an electronic catalogue
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
31 October 2022
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English, Welsh
four.2.7) Conditions for opening of tenders
Date
31 October 2022
Local time
12:00pm
Place
https://supplierlive.proactisp2p.com/Account/Login
Information about authorised persons and opening procedure
ERFX1007963
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=125099.
(WA Ref:125099)
six.4) Procedures for review
six.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
Telephone
+44 2079477501
Country
United Kingdom