Section one: Contracting authority
one.1) Name and addresses
Islington Council
Islington Town Hall, Upper Street
London
N1 2UD
Country
United Kingdom
Region code
UKI - London
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Advert/Index?advertId=38b69b28-ba66-ef11-812e-005056b64545
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://procontract.due-north.com/Advert/Index?advertId=38b69b28-ba66-ef11-812e-005056b64545
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
2223-0342 -Parking enforcement, cashless parking and associated services
Reference number
DN740608
two.1.2) Main CPV code
- 63712400 - Parking services
two.1.3) Type of contract
Services
two.1.4) Short description
This contract opportunity is an alignment of a number of existing parking service contracts that are due to expire on 31 March 2025. The new single contract being advertised includes On-Street and ANPR CCTV mobile enforcement, Cashless Parking, Business Processing - Printing, Posting and Scanning, Pound and Removal, and Complaints Handling.
1.1 Services to be delivered
The Authority requires the Bidder to provide the services listed below, which will be evaluated as part of the Bidders Tender with the exception of Resilience Services:
Civil Enforcement Officer (CEO) and CCTV Enforcement
This element of the service includes on-street enforcement undertaken by Civil Enforcement Officers patrolling the street on foot and using appropriate vehicles to ensure Parking Restrictions are enforced 24 hours a day including bank holiday and special events taking place at the Arsenal Football Stadium. The contract requires CCTV Clip Processing to take place to identify Moving Traffic and Bus Lane contraventions and subsequently the issuance of valid Penalty Charge Notices. The Authority currently issues approximately 400,000 PCNs per year with an estimated 200,000 being issued by Civil Enforcement Officers, and an estimated 200,000 which were captured by CCTV.
Cashless Parking Services
The Authority requires a high-quality Cashless Parking Service, this will include electronic
short stay purchases of kerbside parking permits and visitor vouchers. The Authority’s charging
structure is based on vehicle CO2 emissions. There are approximately 1.4 million transactions
taking place annually.
Printing, posting and scanning services
The Authority requires a solution for the printing and posting of statutory and other related documentation along with the scanning and indexing of incoming correspondence not received via our dedicated IT systems. There are approximately 500,000 letters that are printed and posted annually and an estimated 50,000 items for scanning and indexing.
Vehicle removals and pound
The Authority requires the provision of removal trucks, clamping services and a pound facility to conduct relocations and removal of vehicles identified as persistent evaders and vehicles causing an obstruction on the public highway. There is an estimated 1200 relocations and 300 vehicles removed to the pound annually.
Complaints Handling
The contract requires the successful Bidder to be responsible for managing the first line of complaints related the services being delivered.
Resilience Services
There is also a requirement to deliver a resilience service upon request by the Authority, for services usually undertaken in house. This includes but not limited to; notice and debt processing, suspensions, sign and line maintenance and business intelligence.
1.2 Additional Goods and Services
During the term of the contract, with no obligation on the Authority to proceed with any or all of these options, the Authority may require the Bidder to purchase on the Authority’s behalf other services, including but not limited to;
• A parking management and processing IT system
• Purchase of additional CCTV cameras
1.3 Accommodation
The Authority will supply three premises for the Bidder to operate from, which the Authority reserves the ability to change the location and number premises during the term of the contract. These premises are currently used by the incumbent for the delivery of all enforcement services within the borough.
two.1.5) Estimated total value
Value excluding VAT: £132,560,369
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 98351110 - Parking enforcement services
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
1 Background
This contract opportunity is an alignment of a number of existing parking service contracts that are due to expire on 31 March 2025. The new single contract being advertised includes On-Street and ANPR CCTV mobile enforcement, Cashless Parking, Business Processing - Printing, Posting and Scanning, Pound and Removal, and Complaints Handling.
The Authority is committed to delivering these services to the highest standards at the most economically advantageous price. The contract will include a number of Key Performance Indicators and monitoring mechanisms to ensure the effective delivery of these services.
The Authority will deliver these services to achieve its policy objectives including responding to climate change/net zero carbon objectives, cleaner air, reducing traffic and emissions and creating liveable neighbourhoods, keeping cycle and bus lanes free and ensuring emergency corridors are kept clear. There are strict controls linked to any income to the Authority generated by the contract meaning it can only be spent on improving transport and environmental services.
Key policy objectives set out in the Authority’s Vision 2030 Strategy and Transport Strategy 2020 - 2041 relevant to the contract include:
· Reduce the volume and proportion of trips made by motor vehicles in Islington.
· Reduce carbon emissions by encouraging walking and cycling and transforming the borough’s streets.
· Improve local air quality by reducing transport-related pollutants that are harmful to health and the environment.
· Reduce transport-related pollution including noise, light and vibration and associated negative health and environmental impacts particularly in sensitive locations.
· Ensure that new developments reduce the need to travel and are car-free.
· Encourage residents and businesses to switch to low emissions vehicles.
· Excellent Customer Service
· Ease of use to service (cashless payments)
The Authority’s strategic priorities that the contract will contribute to are:
· Local jobs and businesses in a thriving local economy, we will be involving community and resident engagement teams.
· We are driven by delivering impact.
· We work in partnership.
1.1 Services to be delivered
The Authority requires the Bidder to provide the services listed below, which will be evaluated as part of the Bidders Tender with the exception of Resilience Services:
Civil Enforcement Officer (CEO) and CCTV Enforcement
This element of the service includes on-street enforcement undertaken by Civil Enforcement Officers patrolling the street on foot and using appropriate vehicles to ensure Parking Restrictions are enforced 24 hours a day including bank holiday and special events taking place at the Arsenal Football Stadium. The contract requires CCTV Clip Processing to take place to identify Moving Traffic and Bus Lane contraventions and subsequently the issuance of valid Penalty Charge Notices. The Authority currently issues approximately 400,000 PCNs per year with an estimated 200,000 being issued by Civil Enforcement Officers, and an estimated 200,000 which were captured by CCTV.
Cashless Parking Services
The Authority requires a high-quality Cashless Parking Service, this will include electronic
short stay purchases of kerbside parking permits and visitor vouchers. The Authority’s charging
structure is based on vehicle CO2 emissions. There are approximately 1.4 million transactions
taking place annually.
Printing, posting and scanning services
The Authority requires a solution for the printing and posting of statutory and other related documentation along with the scanning and indexing of incoming correspondence not received via our dedicated IT systems. There are approximately 500,000 letters that are printed and posted annually and an estimated 50,000 items for scanning and indexing.
Vehicle removals and pound
The Authority requires the provision of removal trucks, clamping services and a pound facility to conduct relocations and removal of vehicles identified as persistent evaders and vehicles causing an obstruction on the public highway. There is an estimated 1200 relocations and 300 vehicles removed to the pound annually.
Complaints Handling
The contract requires the successful Bidder to be responsible for managing the first line of complaints related the services being delivered.
Resilience Services
There is also a requirement to deliver a resilience service upon request by the Authority, for services usually undertaken in house. This includes but not limited to; notice and debt processing, suspensions, sign and line maintenance and business intelligence.
1.2 Additional Goods and Services
During the term of the contract, with no obligation on the Authority to proceed with any or all of these options, the Authority may require the Bidder to purchase on the Authority’s behalf other services, including but not limited to;
• A parking management and processing IT system
• Purchase of additional CCTV cameras
1.3 Accommodation
The Authority will supply three premises for the Bidder to operate from, which the Authority reserves the ability to change the location and number premises during the term of the contract. These premises are currently used by the incumbent for the delivery of all enforcement services within the borough.
2 TUPE [Transfer of Undertakings (Protection of Employment) Regulations]
Potential providers must be aware that TUPE will apply to this service. Further details will be available in the invitation to tender.
3 Contract Period
The initial duration of the contract will be 48 months from an estimated start date of 1 April 2025 with an option to extend for a further 48 months and a final option to extend for a further 24 months. (Maximum of 120 months).
4 Contract Value
The estimated total value of this contract is £132,560,369 over the maximum 120 months. This is based on an estimated £9.2 million per annum to which interest on an annual basis will be applied. However, the Authority expects the bids received will be lower than the estimated value.
This figure does not include resilience and additional goods and services shown above, which the Authority may utilise during this contract.
5 Award Criteria
The contract will be awarded to the Most Economically Advantageous Tender (MEAT) in accordance with the Public Contracts Regulations 2015. MEAT for this contract is Quality 60% and Cost 40%. Tender submissions will be subject to minimum quality thresholds, further details will be provided in the procurement documents.
• Cost 40%
• Quality 60%
The 40% Price element will be evaluated by the Schedule of Rates. For further information please see ITT 02a Schedule of Rates Guidance document.
The 60% Quality Element comprises of:
a) Social Value - which equates to 20%, this will be evaluated by the Social Value Calculator and Method Statement SV1. For further information please see ITT 01b Social Value Information and Guidance.
b) Method Statements - which equates to 40%, this will be evaluated as set out in section 4a in the ITT 01 Return. For further information please see the ITT 00 Guidance.
Total 100%
Tenderers should be aware that we reserve the right to hold presentations and/or interviews during the tender process. Presentations and/or interviews will be for verification/clarification purposes of the written submission.
We reserve the right to interview leading bidders.
6 Procurement Process
As the value of the contract is above the threshold for wider advertising of the opportunity, a Contract Notice will be published on Contracts Finder and Find a Tender Service.
This contract will be procured using the Open Procedure. The Open Procedure means that all bidders who successfully express an interest will automatically be invited to tender and have access to the tender documents. Those who submit a tender and meet the minimum requirements will have their full tender, method statements and pricing evaluated.
7 How to express an interest
If you wish to apply for this contract opportunity please follow these steps:
• Register your company free of charge via the London Tenders Portal
• When you receive an email confirming your username and password use these to log on to the London Tenders Portal and express your interest in 2223-0342, Parking enforcement, cashless parking and associated services. 63712400 (Parking Services) 98351110 (Parking Enforcement Services)
• Shortly after you have expressed interest, you will receive a second email containing a link to access the procurement documents.
All questions relating to this contract opportunity should be raised via the Messages section of the relevant contract on the London Tenders Portal. Please do not contact any officer of the council directly.
two.2.5) Award criteria
Quality criterion - Name: Social Value / Weighting: 20
Quality criterion - Name: The quality of on-street enforcement operations, including CCTV clip review / Weighting: 25
Quality criterion - Name: Quality and functionality of cashless parking / Weighting: 10
Quality criterion - Name: Quality of business processes (printing, scanning and posting) / Weighting: 5
Price - Weighting: 40
two.2.6) Estimated value
Value excluding VAT: £132,560,369
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
Yes
Description of renewals
The initial duration of the contract will be 48 months from an estimated start date of 1 April 2025 with an option to extend for a further 48 months and a final option to extend for a further 24 months. (Maximum of 120 months).
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
30 September 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
30 September 2024
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Islington Council
London
Country
United Kingdom