Section one: Contracting authority
one.1) Name and addresses
NHS Kent and Medway Integrated Care Board
2nd floor Gail House Lower Stone Street
Maidstone
ME15 6NB
Contact
William Clark
Country
United Kingdom
Region code
UKJ41 - Medway
Internet address(es)
Main address
https://www.kentandmedway.icb.nhs.uk/
Buyer's address
https://www.kentandmedway.icb.nhs.uk/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Crisis Houses & Safe Havens
Reference number
C207113
two.1.2) Main CPV code
- 85100000 - Health services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS Kent and Medway Integrated Care Board are undertaking a procurement process and are inviting suitably qualified and experienced providers to bid for a Crisis Houses (Lot 1) and Safe Havens (Lot2) Service.
The anticipated contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required.
The service is a Schedule 3 Service and is being procured under the Light Touch Regime(LTR) of the Public Contract Regulations 2015.
two.1.5) Estimated total value
Value excluding VAT: £22,649,355
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Lot 1 Crisis Houses
Lot No
1
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKJ4 - Kent
Main site or place of performance
Kent & Medway
two.2.4) Description of the procurement
This service is for the provision of a Crisis Hoses service.
The objectives of this project are to commission two Adult Mental Health Crisis Houses in Kent and Medway. These crisis houses will be for when someone is experiencing a period of acute psychological distress, associated with a mental health problem (which may or may not have been given a formal diagnosis). The crisis may be a sudden deterioration of an existing mental health difficulty or they may be experiencing mental health difficulties for the first time. They need immediate treatment and/or care and/or support in order to prevent further deterioration in their mental or physical wellbeing and to help avoid hospital admission.
The rationale for the development of this service centres around how it can:
1) Provide positive outcomes for people in Psychological or Mental Health Crisis who require urgent and intensive support.
2) Provide an alternative to an Acute Psychiatric Inpatient Admission
3) Reduce impact on the wider Mental Health Urgent and Emergency Care services (Liaison Psychiatry, Rapid Response, Home Treatment, Section 136 Health Based Place of Safety. Inpatient Services)
Delivered by the VCSE a Crisis House is a service that offers short-term residential mental health crisis interventions and support for a duration of up to 7 days, for individuals who are experiencing mental health crisis. Analysis of local NHS Mental Health inpatient admissions evidences a cohort of inpatients whose needs could be met in a Crisis House as an alternative to inpatient admission which will offer significant benefits to service users. Crisis Houses can prevent possible hospital admission and ensure only those who are acutely unwell or at very high risk of suicide are admitted to hospital. Crisis Houses are embedded within a number of ICSs, with a number of positive outcomes including high service user satisfaction and decreased reliance upon acute inpatient admission. Underpinning the philosophy of Crisis House provision is social inclusion and linking with the wider VCSE service provision.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £4,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To access the eProcurement portal to access relevant documentation relating to this opportunity, please follow the instructions below:
1) Go to https://health-family.force.com/s/Welcome and click the link to register (if your organisation has not registered previously)
2. Once registered, login to the system and look for "Quote/tender C207113 - Crisis Houses & Safe Havens - Kent & Medway"
two.2) Description
two.2.1) Title
Lot 2 Safe Havens
Lot No
2
two.2.2) Additional CPV code(s)
- 85100000 - Health services
two.2.3) Place of performance
NUTS codes
- UKJ4 - Kent
Main site or place of performance
Kent & Medway
two.2.4) Description of the procurement
The service is for the provision of Safe Havens across Kent & Medway
The objective of this project is to commission 9 Safe Havens across K&M, 2 of which will be open 24/7 and co-located within a General Acute Hospital site. Individuals can stay up to 24hrs in the 2 co-located Safe Havens. This will enable 24/7 provision across the County. Psychiatric Liaison Mental Health Triage Nurses can redirect individuals attending Emergency Departments (ED) with primary mental health problems who do not require a physical health intervention.
The 7 community based safe havens will be open 7 days a week from 18.00 – 23.00 providing out of hours support for people in a self-defined crisis who are likely to have called 999 or 111 and been conveyed or directed to or self-presented at A&E for mental health assessment.
The service specification has developed as part of the Kent and Medway Provider Collaborative partnership with agencies and services across the Kent and Medway System, including: -
• VCSE Organisations
• Acute Hospital Trusts, EKHUFT, MTW, DVH and MFT
• Mental Health Provider Trust
• Kent Police
• South East Coast Ambulance Services
• Placed Based Health Care Partnerships
The rationale for the development of this service centres around how it can:
1) Provide positive outcomes for people in Psychological or Mental Health distress who require urgent emotional support.
2) Provide an alternative to attending A&E
3) Reduce impact on the wider Mental Health Urgent and Emergency Care services (Liaison Psychiatry, Rapid Response, Home Treatment, Section 136 Health Based Place of Safety. Inpatient Services)
4) Reduce impact on ‘Blue Light’ services, specifically calls to 111 and 999 and ambulance conveyance
The service is in line with NHS England’s Long-Term Plan and will involve the development of partnership agreements, Escalation Policies and procedures, service standards, Standard Operating Procedures and pathways to ensure that people experiencing urgent mental health needs in K&M can access a range of crisis alternatives and a safe place to receive a supportive offer in the community.
This service has been designed taking into account learning from Safe Haven Providers and Service Users across the Country, along with engagement of people with lived experience and professionals who have fed in their views to help shape this draft specification and emerging model.
The service will be resourced by a suitable experienced Provider who has demonstrated that they can meet the contract requirements and deliver good outcomes for local people. The service will be supported with clinical in reach from statutory services – this model will be co-produced by local partners to agree on what this looks like and reviewed on an on-going basis
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £18,649,355
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
To access the eProcurement portal to access relevant documentation relating to this opportunity, please follow the instructions below:
1) Go to https://health-family.force.com/s/Welcome and click the link to register (if your organisation has not registered previously)
2. Once registered, login to the system and look for "Quote/tender C207113 - Crisis Houses & Safe Havens - Kent & Medway"
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
20 October 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
20 October 2023
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
To access the eProcurement portal to access relevant documentation relating to this
opportunity, please follow the instructions below:
1) Go to https://health-family.force.com/s/Welcome and click the link to register (if your
organisation has not registered previously)
2. Once registered, login to the system and look for "Quote/tender C207113 - Crisis Houses & Safe Havens - Kent and Medway"
six.4) Procedures for review
six.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom
Internet address
https://www.judiciary.uk/courts-and-tribunals/high-court/
six.4.2) Body responsible for mediation procedures
The High Court
The Strand
London
WC2A 2LL
Country
United Kingdom