Section one: Contracting authority
one.1) Name and addresses
The Charter Schools Educational Trust
Red Post Hill
London
SE24 9JH
Contact
Geoff Chandler
geoff.chandler@moxton-education.com
Telephone
+44 7970661087
Country
United Kingdom
Region code
UKI - London
Companies House
07338707
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://www.tcset.org.uk/tender-opportunities/ict-managed-service-procurement-
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Education
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
The Charter Schools Educational Trust ICT Managed Service
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The Charter Schools Educational Trust began in 2010
In 2016, the Trust opened a second secondary school under the Free School programme in East Dulwich, with a commitment to provide specialist places for students with autism.
In 2020, we were joined by our first primary school, Charles Dickens Primary School and Nursery in the north of the borough of Southwark, as the Trust sought to become a home to community schools for children and young people from two to eighteen years old.
The Trust has since grown to six schools across Southwark, all sharing a commitment to our mission, inspiring and nurturing children and young people in South London to excel through education that transforms lives and strengthens our diverse communities.
The ICT Support at the Trust is currently provided by a mix of internal staff and external contractors (4) who provide a mix of onsite and remote support.
The reason for this procurement is that the Trust wishes to consolidate its ICT provision, over time, into a single outsourced service that will deliver both the operational service and 'joined up' infrastructure.
This procurement is all about identifying a single supplier to provide a fully outsourced managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the same end date as the initial contract.
Further details regarding timescales are noted below but in summary this is advertised as a 60 month contract with a maximum 5 year managed service with start and end dates as follows:
• Service start date - 1st April 2023
• Service end date - 31st March 2028
The new Managed service provider will also deliver a range of technology and change management projects to go ahead as soon as possible. The main focus of these projects is to address technology issues in schools and 'join up' the schools into a single network provision.
Given the current incumbent contractual position regarding Charter School East Dulwich this school will be included in the Contract but operational service would not begin until August 2026. It is expected that the successful contractor from this procurement will work closely with the East Dulwich contractor until August 2026 to enable a 'joined up' service.
A full technical analysis of each school will be provided to shortlisted bidders at the ITT Stage.
The companies identified from these shortlisting questions to receive the ITT for the Managed service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to;
• strategic advice and direction to the Trust regarding ICT
• a 42 week onsite service - Primary Sites
• a 50 week onsite service - Secondary Site
• a re-active onsite support service for the Trust administrative and management staff based on 50 weeks pa.
• service desk - full time except Bank Holidays
• local staffing that bidders deem necessary to deliver the SLA.
• 24 x 7 x 365 remote monitoring and management
• responsibility for design, specification, installation and management of all ICT infrastructure
• supply of goods and services based on an agreed Best Value (BV) approach
• management of all ICT against an agreed SLA
• management of 3rd parties
• relevant monitoring, management, patching and reporting
• training - technical and curriculum as necessary
• expectation that the provider will drive innovation
• risk registers and inventory management
• collective partnership targets aligned to the Trusts objectives
• due diligence for future schools
Bidders should note the following;
• The Trust will provide a standard contract as part of the ITT Pack
• There is not expected to be an initial requirement for TUPE
two.1.5) Estimated total value
Value excluding VAT: £4,500,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 30213000 - Personal computers
- 30214000 - Workstations
- 30230000 - Computer-related equipment
- 32410000 - Local area network
- 32420000 - Network equipment
- 48820000 - Servers
- 80000000 - Education and training services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The Charter Schools Educational Trust began in 2010
In 2016, the Trust opened a second secondary school under the Free School programme in East Dulwich, with a commitment to provide specialist places for students with autism.
In 2020, we were joined by our first primary school, Charles Dickens Primary School and Nursery in the north of the borough of Southwark, as the Trust sought to become a home to community schools for children and young people from two to eighteen years old.
The Trust has since grown to six schools across Southwark, all sharing a commitment to our mission, inspiring and nurturing children and young people in South London to excel through education that transforms lives and strengthens our diverse communities.
The ICT Support at the Trust is currently provided by a mix of internal staff and external contractors (4) who provide a mix of onsite and remote support.
The reason for this procurement is that the Trust wishes to consolidate its ICT provision, over time, into a single outsourced service that will deliver both the operational service and 'joined up' infrastructure.
This procurement is all about identifying a single supplier to provide a fully outsourced managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the same end date as the initial contract.
Further details regarding timescales are noted below but in summary this is advertised as a 60 month contract with a maximum 5 year managed service with start and end dates as follows:
• Service start date - 1st April 2023
• Service end date - 31st March 2028
The new Managed service provider will also deliver a range of technology and change management projects to go ahead as soon as possible. The main focus of these projects is to address technology issues in schools and 'join up' the schools into a single network provision.
Given the current incumbent contractual position regarding Charter School East Dulwich this school will be included in the Contract but operational service would not begin until August 2026. It is expected that the successful contractor from this procurement will work closely with the East Dulwich contractor until August 2026 to enable a 'joined up' service.
A full technical analysis of each school will be provided to shortlisted bidders at the ITT Stage.
The companies identified from these shortlisting questions to receive the ITT for the Managed service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to;
• strategic advice and direction to the Trust regarding ICT
• a 42 week onsite service - Primary Sites
• a 50 week onsite service - Secondary Site
• a re-active onsite support service for the Trust administrative and management staff based on 50 weeks pa.
• service desk - full time except Bank Holidays
• local staffing that bidders deem necessary to deliver the SLA.
• 24 x 7 x 365 remote monitoring and management
• responsibility for design, specification, installation and management of all ICT infrastructure
• supply of goods and services based on an agreed Best Value (BV) approach
• management of all ICT against an agreed SLA
• management of 3rd parties
• relevant monitoring, management, patching and reporting
• training - technical and curriculum as necessary
• expectation that the provider will drive innovation
• risk registers and inventory management
• collective partnership targets aligned to the Trusts objectives
• due diligence for future schools
Bidders should note the following;
• The Trust will provide a standard contract as part of the ITT Pack
• There is not expected to be an initial requirement for TUPE
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £4,500,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
60
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Competitive procedure with negotiation
four.1.5) Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
1 November 2022
Local time
12:00pm
four.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
9 November 2022
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.4) Procedures for review
six.4.1) Review body
The Charter Schools Educational Trust
Red Post Hill
London
SE24 9JH
Country
United Kingdom