Section one: Contracting authority
one.1) Name and addresses
London Borough Of Bexley
LONDON BOROUGH OF BEXLEY, CIVIC OFFICES, WATLING STREET
BEXLEYHEATH
DA6 7AT
Contact
PROCUREMENT SUPPORT TEAM
Telephone
+44 2030455137
Country
United Kingdom
NUTS code
UKI51 - Bexley and Greenwich
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://procontract.due-north.com/Home/About
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Provision of Blue Badge, Freedom Pass and Taxi Card Service
Reference number
5360
two.1.2) Main CPV code
- 85000000 - Health and social work services
two.1.3) Type of contract
Services
two.1.4) Short description
The London Borough of Bexley is seeking a provider to deliver a service for three concessionary travel schemes: Blue Badge parking, Disabled Person’s Freedom Pass and Taxi-card applications.
The aim of this contract is to help people with severe mobility problems caused by visible and non-visible (‘hidden’) disabilities to access goods and services, by allowing them to park close to their destination, travel free on London’s public transport, and in licensed taxis at subsidised rates.
The service outcomes required are:
•fair and consistent treatment of Blue Badge, Freedom Pass and Taxi - card applicants
•customer-friendly and clear
•timely and cost-efficient
•resistant to abuse
To facilitate these outcomes, a case management system will be needed that takes advantage of digital opportunities allowing the pathway for automatically eligible clients to be completed in a seamless and timely manner. For non-automatic eligibility the intervention of a mobility expert maybe required
two.1.5) Estimated total value
Value excluding VAT: £1,225,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI51 - Bexley and Greenwich
Main site or place of performance
Bexley and Greenwich
two.2.4) Description of the procurement
The London Borough of Bexley is seeking a provider to deliver a service for three concessionary travel schemes: Blue Badge parking, Disabled Person’s Freedom Pass and Taxi-card applications.
The aim of this contract is to help people with severe mobility problems caused by visible and non-visible (‘hidden’) disabilities to access goods and services, by allowing them to park close to their destination, travel free on London’s public transport, and in licensed taxis at subsidised rates.
The service outcomes required are:
•fair and consistent treatment of Blue Badge, Freedom Pass and Taxi - card applicants
•customer-friendly and clear
•timely and cost-efficient
•resistant to abuse
To facilitate these outcomes, a case management system will be needed that takes advantage of digital opportunities allowing the pathway for automatically eligible clients to be completed in a seamless and timely manner. For non-automatic eligibility the intervention of a mobility expert will be required only when the evidence provided is unclear.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £1,255,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
11 April 2022
End date
9 April 2027
This contract is subject to renewal
Yes
Description of renewals
extend for period or periods of up to 24 months
two.2.9) Information about the limits on the number of candidates to be invited
Envisaged minimum number: 1
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Restricted procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
9 December 2021
Local time
5:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
To view this notice, please click here:
https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=638880758
GO Reference: GO-2021111-PRO-19166595
six.4) Procedures for review
six.4.1) Review body
London Borough Of Bexley
LONDON BOROUGH OF BEXLEY, CIVIC OFFICES, WATLING STREET, KENT
BEXLEYHEATH
DA6 7AT
Telephone
+44 2030455137
Fax
+44 2082946385
Country
United Kingdom
six.4.2) Body responsible for mediation procedures
London Borough Of Bexley
CIVIC OFFICES, WATLING STREET
BEXLEYHEATH
DA6 7AT
Country
United Kingdom
six.4.4) Service from which information about the review procedure may be obtained
London Borough Of Bexley
LONDON BOROUGH OF BEXLEY, CIVIC OFFICES, WATLING STREET, KENT
BEXLEYHEATH
DA6 7LB
Telephone
+44 2030455137
Fax
+44 2082946835
Country
United Kingdom