Section one: Contracting authority
one.1) Name and addresses
DWP - Digital Channels
2 St Peters square
Manchester
M2 3AA
Telephone
+44 7718424565
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
https://www.gov.uk/government/organisations/department-for-work-pensions
Buyer's address
https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA43151
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
Additional information can be obtained from the above-mentioned address
one.4) Type of the contracting authority
Ministry or any other national or federal authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
DWP Notification Service
two.1.2) Main CPV code
- 64212100 - Short Message Service (SMS) services
two.1.3) Type of contract
Services
two.1.4) Short description
The Department for Works & Pensions (DWP) has a requirement to issue c6.8 million SMS messages per week to its customers. This service is currently provided through a centralised government function acting on behalf of the DWP and other government departments.
The DWP is keen to get a better understanding of the market and looks to undertake market analysis through issuing a Request for Information (RFI) to interested parties to shape the Department’s commercial strategy before any further actions are taken.
two.1.5) Estimated total value
Value excluding VAT: £15,000,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 64216000 - Electronic message and information services
- 64216100 - Electronic message services
- 79342300 - Customer services
- 64212100 - Short Message Service (SMS) services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
Remote.
two.2.4) Description of the procurement
The Department for Works & Pensions (DWP) has a requirement to issue c6.8 million SMS messages per week to its customers. This service is currently provided through a centralised government function acting on behalf of the DWP and other government departments.
The DWP is keen to get a better understanding of the market and looks to undertake market analysis through issuing a Request for Information (RFI) to interested parties to shape the Department’s commercial strategy before any further actions are taken.
two.2.14) Additional information
Interested parties should contact sms.rfi@dwp.gov.uk to receive a copy of the RFI. An overview of the timetable is detailed below:
Issue PIN – 23 September 2022
Deadline for requests for RFI – 7 October 2022
Submission of RFI responses – 21 October 2022
Potential for future commercial activity – early 2023
two.3) Estimated date of publication of contract notice
31 January 2023
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
Section six. Complementary information
six.3) Additional information
(MT Ref:227448)