Section one: Contracting authority
one.1) Name and addresses
Kent County Council (t/a KCS)
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
Contact
Miss Tamara Stevens
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
http://www.commercialservices.org.uk
Buyer's address
http://www.commercialservices.org.uk
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Y22007 - Communication Solutions and Associated Telephony Services
Reference number
DN590350
two.1.2) Main CPV code
- 32000000 - Radio, television, communication, telecommunication and related equipment
two.1.3) Type of contract
Supplies
two.1.4) Short description
The Framework Agreement covers the provision and installation of a full range of communication solutions, associated services, equipment, support and maintenance. The equipment under this Framework Agreement may be provided as a direct purchase or via a Lease agreement.
Indicative requirements include, but are not limited to, the following applications:
• Traditional Telephony Services
• Data Access Services
• Local Connectivity Services
• Inbound Telephony Services
• IP Telephony
• Paging and Alerting
• Video/Audio Conferencing
• Unified Communications (i.e. Teams/Zoom)
• Contact Centres
• Broadband
• Call Tariff's
• Mobile including Devices, Airtime and Services
• WIFI/ Internet Access
• VOIP / SIP Telephone Systems
• Call Packages
• Numbering
• Alarms and Call Points
Suppliers must have the capability to provide a wide range of Communication Solutions and Associated Telephony Services including supply and installation.
Associated Services may extend beyond the indicative requirements above and may include, but not be limited to:
• End User Support
• Service Desk
• Integration
• Installation
• Project Management
• Training
• Asset Management
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
two.2) Description
two.2.2) Additional CPV code(s)
- 32000000 - Radio, television, communication, telecommunication and related equipment
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The Framework Agreement covers the provision and installation of a full range of communication solutions, associated services, equipment, support and maintenance. The equipment under this Framework Agreement may be provided as a direct purchase or via a Lease agreement.
Indicative requirements include, but are not limited to, the following applications:
• Traditional Telephony Services
• Data Access Services
• Local Connectivity Services
• Inbound Telephony Services
• IP Telephony
• Paging and Alerting
• Video/Audio Conferencing
• Unified Communications (i.e. Teams/Zoom)
• Contact Centres
• Broadband
• Call Tariff's
• Mobile including Devices, Airtime and Services
• WIFI/ Internet Access
• VOIP / SIP Telephone Systems
• Call Packages
• Numbering
• Alarms and Call Points
Suppliers must have the capability to provide a wide range of Communication Solutions and Associated Telephony Services including supply and installation.
Associated Services may extend beyond the indicative requirements above and may include, but not be limited to:
• End User Support
• Service Desk
• Integration
• Installation
• Project Management
• Training
• Asset Management
two.2.5) Award criteria
Quality criterion - Name: Delivering the Framework and Industry Standards / Weighting: 40
Quality criterion - Name: Customer Service / Weighting: 40
Quality criterion - Name: Minimising Disruption / Weighting: 10
Quality criterion - Name: Social Value / Weighting: 10
Price - Weighting: 0
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2022/S 000-000341
Section five. Award of contract
Contract No
Y22007
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 May 2022
five.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Trustmarque Solutions Ltd
65 Gresham Street London
London
EC2V 7NQ
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
Section five. Award of contract
Contract No
Y22007
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 May 2022
five.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Insight Direct UK Ltd
The Technology Building, Insight Campus, Terry Street, Sheffield
Sheffield
S9 2BU
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
Section five. Award of contract
Contract No
Y22007
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 May 2022
five.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
BDR Group Limited
2M Trade Park, Beddow Way, Maidstone, Kent
Kent
ME20 7BT
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
Section five. Award of contract
Contract No
Y22007
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 May 2022
five.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Abzorb Systems Ltd
Armytage Road, Brighouse, West Yorkshire
West Yorkshire
HD6 1QF
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
Section five. Award of contract
Contract No
Y22007
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 May 2022
five.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
CAE Technology Services Limited
CAE House, Maylands Avenue, Hemel Hempstead Industrial Estate, Hemel Hempstead
Hemel Hempstead
HP2 7DE
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
Section five. Award of contract
Contract No
Y22007
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 May 2022
five.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Phoenix Software Ltd
Blenheim House, York Road, Pocklington, York
York
YO42 1NS
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
Section five. Award of contract
Contract No
Y22007
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 May 2022
five.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Gamma Telecom Limited
The Port House, Marina Keep, Port Solent, Portsmouth
Portsmouth
PO6 4TH
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
Section five. Award of contract
Contract No
Y22007
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 May 2022
five.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
8X8 UK Limited
Oxford House, Unit 2 Bell Business Park, Smeaton Close, Aylesbury
Aylesbury
HP19 8JR
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
Section five. Award of contract
Contract No
Y22007
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 May 2022
five.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Sota Solutions Ltd
Cornforth Drive, Kent Science Park, Sittingbourne, Kent
Kent
ME9 8PX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
Section five. Award of contract
Contract No
Y22007
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 May 2022
five.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Tel Group Ltd
Virginia House, 56 Warwick Road, Olton, Solihull
Solihull
B92 7HX
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
Section five. Award of contract
Contract No
Y22007
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 May 2022
five.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Gradwell Communication Ltd
1st floor, Westpoint, James St W, Bath
Bath
BA1 2DA
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
Section five. Award of contract
Contract No
Y22007
Lot No
1
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
10 May 2022
five.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 12
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Avian
SBC House, Sutton Business Centre, Restmoore Way, Wallington, Surrey
Surrey
SM6 7AH
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
Yes
five.2.4) Information on value of contract/lot (excluding VAT)
Lowest offer: £0.1 / Highest offer: £50,000,000 taken into consideration
Section six. Complementary information
six.3) Additional information
All public bodies will have access to this Framework Agreement but may only do so with the agreement of the Contracting Authority. Those organisations who may wish to access this Framework Agreement will be members, local government authorities, the police service, the fire service, the NHS and NHS trusts, housing associations, third sector organisations, academic centres (including Academies), free schools, publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands, Northern Ireland and Isle of Man.
Full details of the classification of potential Customer’s geographical areas and organisation classifications are detailed in the original contract notice and as follows:
LOCAL AUTHORITY COUNCILS:
England:
County, Unitary, District, Borough, and Metropolitan Councils. (Parish and Community Councils are also permissible users). See link:
A-Z of councils online | Local Government Association
https://www.local.gov.uk/topics
http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm
Northern Ireland: Administered across 26 Districts of Northern Ireland. See link:
http://www.nidirect.gov.uk/local-councils-in-northern-ireland
Scotland: Administered across 32 Council areas. See link:
Councils | COSLA
Wales: Administered across 22 Council areas. See link:
Find your local authority | GOV.WALES
Isle of Man: Administered across 22 local authorities, consisting of 4 town authorities, 2 district authorities, 2 village authorities, and 14 parish authorities.
https://www.gov.im/categories/home-and-neighbourhood/local-authorities/local-authority-contacts/
Channel Islands:
https://www.gov.je/Government/Departments/Pages/default.aspx
https://www.gov.gg/article/152949/Government-Departments
EMERGENCY SERVICES:
POLICE:
National
England
Home | Police.uk (www.police.uk)
https://www.gov.uk/government/organisations/civil-nuclear-constabulary
Northern Island
https://www.police.uk/northern-ireland/
Scotland
http://www.scotland.police.uk/
https://www.gov.uk/government/organisations/civil-nuclear-constabulary
Wales
https://www.dyfed-powys.police.uk/
Home | Gwent Police
Home | North Wales Police
https://www.police.uk/south-wales/
https://www.gov.uk/government/organisations/civil-nuclear-constabulary
Isle of Man
Channel Islands
http://www.guernsey.police.uk/
FIRE and RESCUE
UK – England, Scotland, Northern Ireland, Wales, IOM
http://www.fireservice.co.uk/information/ukfrs/
https://www.ukfirestations.co.uk/brigades
Channel Islands
https://www.gov.je/Government/Departments/HomeAffairs/Pages/default.aspx
MARITIME AND COASTGUARD AGENCY
UK – England, Scotland, Northern Ireland, Wales, IOM
https://www.gov.uk/government/organisations/maritime-and-coastguard-agency/about/access-and-opening
Isle of Man
Channel Islands
http://www.ports.je/JerseyCoastguard/Pages/default.aspx
https://www.rnli.org.gg/guernseys-lifeboat/
NHS/HEALTH BODIES AND AMBULANCE SERVICES:
England
https://www.nhs.uk/servicedirectories/pages/nhstrustlisting.aspx
East Midlands Ambulance Service NHS Trust
East of England Ambulance Service NHS Trust
London Ambulance Service NHS Trust
http://www.londonambulance.nhs.uk
North East Ambulance Service NHS Foundation Trust
North West Ambulance Service NHS Trust
South Central Ambulance Service NHS Foundation Trust http://www.southcentralambulance.nhs.uk
South East Coast Ambulance Service NHS Foundation Trust
South Western Ambulance Service NHS Foundation Trust
https://www.swast.nhs.uk/welcome
West Midlands Ambulance Service NHS Trust
Yorkshire Ambulance Service NHS Trust
Northern Island
http://www.hscni.net/index.php?link=trusts
Scotland
https://www.scot.nhs.uk/organisations/
http://www.scottishambulance.com/WhatWeDo/Default.aspx
Wales
http://www.wales.nhs.uk/nhswalesaboutus/structure
https://www.ambulance.wales.nhs.uk/
Isle of Man
https://www.gov.im/about-the-government/departments/health-and-social-care/
https://www.gov.im/categories/health-and-wellbeing/isle-of-man-ambulance-service/
Channel Islands
https://www.gov.je/Government/Departments/HealthSocialServices/Pages/index.aspx
https://www.gov.gg/article/119652/Health-Social-Care--Wellbeing
https://www.gov.je/pages/contacts.aspx?contactid=87
St John Ambulance Cymru - Wales’ leading first aid charity (sjacymru.org.uk)
CENTRAL GOVERNMENT DEPARTMENTS AND THEIR AGENCIES:
http://www.direct.gov.uk/en/Dl1/Directories/A-ZOfCentralGovernment/index.htm
REGISTERED SOCIAL LANDLORDS:
Government-funded, not-for-profit organisations that provide affordable housing. They include housing associations, trusts and cooperatives.
England
https://www.gov.uk/government/publications/current-registered-providers-of-social-housing
Scotland
https://directory.scottishhousingregulator.gov.uk/Pages/Datasets-and-Reports.aspx
Northern Ireland
https://www.nidirect.gov.uk/contacts/housing-associations
Wales
Isle of Man
Channel Islands
https://www.gov.je/Home/RentingBuying/OtherRentalOptions/Pages/OtherHousing.aspx
EDUCATIONAL ESTABLISHMENTS:
Nursery, primary, middle or high schools, secondary schools, Academies, free schools, special schools, Pupil Referral Units (PRU), further education colleges, universities.
UK – England, Scotland, Northern Ireland, Wales
http://www.schoolswebdirectory.co.uk/index.php
https://get-information-schools.service.gov.uk/
https://www.universitiesuk.ac.uk
Isle of Man
https://www.gov.im/categories/education-training-and-careers/schools-and-colleges/
Channel Islands
https://www.gov.je/Education/Schools/FindingSchool/Pages/default.aspx
https://www.gov.gg/article/163185/Education-Working--Retiring
CHARITIES
England and Wales
https://www.gov.uk/government/organisations/charity-commission
Scotland
Northern Ireland
https://www.charitycommissionni.org.uk/charity-search/
Isle of Man
Isle of Man Government - Charities
Channel Islands
http://www.jerseycharities.org/members
http://www.charity.org.gg/Find
Suppliers are advised that the Contracting Authority and its Customers reserve the right to supply the tendered products, services, and commodities to companies that have a majority public sector ownership by any of the public sector bodies referred to above during the Framework Agreement period as stated in this document, for the purpose of selling to other public, private and third sector organisations.
The Contracting Authority shall be Kent County Council via KCS Procurement Services, a business unit of Commercial Services, which is a wholly owned business of the Council.
six.4) Procedures for review
six.4.1) Review body
Commercial Services Kent Limited
1 Abbey Wood Road, Kings Hill
West Malling
ME19 4YT
Country
United Kingdom