Scope
Reference
WS2550139479
Description
Victoria Coach Station (VCS) is seeking to replace the current system that operates the service booking, coach operator schedule planning, invoicing and customer information Victoria Coach Station (VCS) is seeking to replace the current system that operates the service booking, coach operator schedule planning, invoicing and customer information display system that is in place. The new solution is required to support the aspirations of coach operations strategic delivery plans (made up of the Operations / Customer and Revenue roadmaps). TfL also seeks to exploit advancements in technology that generates efficiencies whilst maintaining service quality. It is hoped a new solution will improve operational efficiencies when managing departure and arrival schedules within VCS in addition to a system that continues to satisfy business management and customer needs.
Contract dates (estimated)
- 30 April 2026 to 30 April 2035
- Possible extension to 30 April 2046
- 20 years, 1 day
Main category
Services
CPV classifications
- 72000000 - IT services: consulting, software development, Internet and support
Submission
Publication date of tender notice (estimated)
15 August 2025
Procedure
Above or below total value threshold
Below threshold
Contracting authority
Transport for London
- Public Procurement Organisation Number: PHMT-6197-NWNZ
5 Endeavour Square
London
E20 1JN
United Kingdom
Contact name: Robert Hughes
Email: roberthughes@tfl.gov.uk
Region: UKI41 - Hackney and Newham
Organisation type: Public authority - central government