Section one: Contracting authority
one.1) Name and addresses
Financial Conduct Authority
12 Endeavour Square
London
E20 1JN
Contact
Lea-Rose Clarke
Telephone
+44 2070666702
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://fca.delta-esourcing.com/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://fca.delta-esourcing.com/
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Economic and financial affairs
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Social Media Monitoring Solution
Reference number
CON-21-085
two.1.2) Main CPV code
- 72000000 - IT services: consulting, software development, Internet and support
two.1.3) Type of contract
Services
two.1.4) Short description
The FCA's Digital Intelligence Exploitation Department is retendering its social media listening tool, the current contract expires February 2023. The Department requires a tool that can search various feeds and provide information that can be used to understand trends that have the potential of impacting the financial eco system. The contract will be for 2 years with the option to extend by a further 2 years on a 1 plus 1 basis.
two.1.5) Estimated total value
Value excluding VAT: £1,050,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48600000 - Database and operating software package
- 48610000 - Database systems
- 48611000 - Database software package
- 48000000 - Software package and information systems
- 48810000 - Information systems
- 64216200 - Electronic information services
- 72222300 - Information technology services
- 32583000 - Data and voice media
- 79315000 - Social research services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
UNITED KINGDOM
two.2.4) Description of the procurement
The FCA's Digital Intelligence Exploitation Department is retendering its social media listening tool, the current contract expires February 2023. The Department requires a tool that can search various feeds and provide information that can be used to understand trends that have the potential of impacting the financial eco system, and a tool which will allow it to retrieve information about Firms, in particular the issues, concerns harms consumers are experiencing. The contract will be for 2 years with the option to extend by a further 2 years on a 1 plus 1 basis.
two.2.5) Award criteria
Quality criterion - Name: Technical / Weighting: 70
Cost criterion - Name: Price / Weighting: 30
two.2.6) Estimated value
Value excluding VAT: £1,050,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
24
This contract is subject to renewal
Yes
Description of renewals
The contract will have extension provisions for year 3 and 4. This extension value is estimated at £1,050,000. The Authority may also decide to retender the services at the end of the initial or extension term.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
Electronic Procurement documentation can be found at https://fca.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./63K39NU5SJ.
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: No
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
18 October 2022
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 18 July 2023
four.2.7) Conditions for opening of tenders
Date
18 October 2022
Local time
12:01pm
Place
The FCA's Office, 12 Endeavour Square
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
To respond to this opportunity, please click here:
https://fca.delta-esourcing.com/respond/63K39NU5SJ
GO Reference: GO-2022916-PRO-20972158
six.4) Procedures for review
six.4.1) Review body
Financial Conduct Authority
12 Endeavour Square
London
E20 1JN
Telephone
+44 2070661000
Country
United Kingdom