Section one: Contracting authority
one.1) Name and addresses
East of England Ambulance Service NHS Trust
LakeView House, Fraser Road, Priory Business Park
Bedford
MK44 3WH
Telephone
+44 1234243127
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
one.3) Communication
Additional information can be obtained from the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://eoecph.bravosolution.co.uk/eastamb/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
230807 - Digital Education Management System
two.1.2) Main CPV code
- 72212190 - Educational software development services
two.1.3) Type of contract
Services
two.1.4) Short description
The Strategy, Culture and Education directorate (SCE) within the East of England Ambulance Service Trust (EEAST) are requiring a Digital Education Management System to improve the tracking, reporting and development of our clinical workforce. The system will be required to access data from other primary systems within the organisation as well as keeping its own unique data sets, enabling the system to produce granular as well as global reports on workforce development. Furthermore, the system will allow for our clinical workforce to track their own development based on tasks, educational profiles and portfolios.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 48000000 - Software package and information systems
- 48800000 - Information systems and servers
- 72000000 - IT services: consulting, software development, Internet and support
- 72212100 - Industry specific software development services
- 72222300 - Information technology services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The system can be an existing platform which can be modified to meet our unique needs or a custom-built application. The system will:
System Environment, Security & Audit
Integrate into our Microsoft infrastructure along with internal SSO and external access for partner organisations
Be secure and meet all NHS secure standards
Be web-based and responsive to all mobile and desktop devices (iOS and Android)
Have the option for any administrative user to enter into an administrative graphical user interface
Enable the organisation to place individuals into groups which will enable group-based notifications and group-based allocation for administrative rights
Have a robust and detailed administrative rights and permissions control panel
Allow for the recording and audit of all changes that happen within the system from an automated level or a system user and administrator level.
Reporting
Consist of a robust and flexible reporting tool which will enable the organisation to design reporting templates
Allow the organisation to assign automated or manual reporting to any reporting template and allow for the frequency of the report to be run if automated
Allow where any automated report is delivered to via email, to include multiple recipients
Allow for forecast reporting to take place based on certain data sets
Use data from our LMS to report on staff compliance and show this in a table or graph-based report
General User / Administrator Environment
Have a graphical user interface with individual workforce user dashboards which will display a staff members’ personal development, tasks and notifications, current or historical
Have the facility for administrators to schedule two or three staff members together for a period of time, aligned to existing ambulance GRS shift planning software. Allow for individual user notifications
Enable the organisation to keep a record of interactions / file uploads for a member of staff which will be subject to access level restrictions
Enable the organisational supervisors / management to view and report on a users’ progress based on educational profiles, portfolios or tasks.
Allow for notifications to be pushed to smart devices such as an iPad
Allow the organisation to onboard external learners from partner organisations, hold those learners in a ‘holding’ database to allow for certain admin tasks to take place, before merging over into a ‘live’ database
Allow the organisation to onboard external learners though a password protected webpage.
Allow the system administrators to edit certain text information points on the ‘onboarding’ webpage.
Integrate using an API to the DVLA for automatic driving license checks. Furthermore, produce reporting and notifications based on set criteria within a DVLA automatic driving licence check.
Display all statutory and mandatory compliance e-learning and continuing professional development, both completed or not completed on our internal LMS to the user via their dashboard.
Allow the user to reflect on any mandatory or LMS e-learning component
Workforce Development
Allow the creation of electronic forms to be used throughout the system
Allow the creation of static and dynamic educational or continuing professional development portfolios
Enable the organisation to assign tasks to a user – re-occurring or one time only, also assigning a time frame for task completion.
Enable the creation and assignment of educational and development profiles for staff to complete
Allow the onboarding of internal and external learners via a secure webpage
It is important that this system remains future proof within reason, taking into consideration the budget and timescale for development, if needed. Therefore, we will also require a ‘systems administrator’ login and options which will enable a high-level technical administrator to edit the content of certain field labels, text areas and pre-populated drop-down options throughout the system
two.2.14) Additional information
Terms and abbreviations used within this document
SSO – Single Sign-On
LMS – Learner Management System
GRS – Global Rostering System (roster management)
API – Application Programming Interface
ESR – Electronic Staff Record (NHS based system)
OLM – Module for ESR (Oracle Learner Management – NHS based system)
Field Label – Name of a Data Entry Point
Primary Systems – GRS / ESR / OLM
two.3) Estimated date of publication of contract notice
9 October 2023
Section four. Procedure
four.1) Description
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes