Section one: Contracting authority
one.1) Name and addresses
The British Broadcasting Corporation (BBC)
Broadcasting House, Portland Place
London
W1A 1AA
Telephone
+44 1234567890
Fax
+44 1234567890
Country
United Kingdom
Region code
UK - United Kingdom
Internet address(es)
Main address
http://www.bbc.co.uk/supplying/
Buyer's address
https://bbc.bravosolution.co.uk/
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Other activity
Broadcasting
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Claims Management Services
Reference number
PROC 2022 04 KW Claims Management Services
two.1.2) Main CPV code
- 66510000 - Insurance services
two.1.3) Type of contract
Services
two.1.4) Short description
The requirement is for a quality claims management service capable of responding effectively to the wide variety of claims circumstances generated by the account and the bespoke needs of the BBC. This will include litigated and non-litigated cases. Claims handling will not be on a delegated authority basis although the BBC may agree delegated authority for particular classes/types of claim during the course of the contract.
two.1.6) Information about lots
This contract is divided into lots: No
two.1.7) Total value of the procurement (excluding VAT)
Value excluding VAT: £500,000
two.2) Description
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
The BBC corporate insurance agreements extend to the entire BBC group including commercial subsidiaries and some BBC Commissioned Independent Productions (for further details on the BBC, its subsidiaries and both public service broadcasting and commercial activities, please visit: http://www.bbc.co.uk/aboutthebbc/. Since 1996, the BBC insurance agreements have incorporated a substantial self-insured retention. External Claims Management Service Providers have been retained over that period to manage the claims falling within the retention.
The requirement is for a quality claims management service capable of responding effectively to the wide variety of claims circumstances generated by the account and the bespoke needs of the BBC. This will include litigated and non-litigated cases. Claims handling will not be on a delegated authority basis although the BBC may agree delegated authority for particular classes/types of claim during the course of the contract.
The vast majority of the claims will be UK based. However, given the global nature of the BBC, incidents and claims will occasionally arise outside the UK.
The requirement includes instruction and management of other service providers such as loss adjusters, investigators, lawyers and experts to provide specialist assistance on individual cases.
The successful provider will have demonstrated the ability to deal with the BBC group’s bespoke needs, addressing the sensitivities which are inevitable with such a high-profile organisation.
The BBC has determined that the requirement is not suitable for dividing into lots. Accordingly the BBC intends to award a single contract for the requirement.
two.2.5) Award criteria
Quality criterion - Name: Merit / Weighting: 50
Price - Weighting: 50
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2.14) Additional information
The requirement is for a quality claims management service capable of responding effectively to the wide variety of claims circumstances generated by the account and the bespoke needs of the BBC. This will include litigated and non-litigated cases. Claims handling will not be on a delegated authority basis although the BBC may agree delegated authority for particular classes/types of claim during
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
Notice number: 2022/S 000-017128
Section five. Award of contract
Contract No
1
Title
Claims Management Services
A contract/lot is awarded: Yes
five.2) Award of contract
five.2.1) Date of conclusion of the contract
14 September 2022
five.2.2) Information about tenders
Number of tenders received: 3
The contract has been awarded to a group of economic operators: No
five.2.3) Name and address of the contractor
Davies Group Limited
1 Minster Court
London
EC3R 7AA
Country
United Kingdom
NUTS code
- UK - United Kingdom
The contractor is an SME
No
five.2.4) Information on value of contract/lot (excluding VAT)
Total value of the contract/lot: £500,000
Section six. Complementary information
six.3) Additional information
In the case of technology requirements, the BBC may involve its technology partner (Atos IT Solutions and Services Limited) to assist in the scoping and drafting of invitations to tender and/or the evaluation of tenders. However, the final decision as to which is the most economically advantageous (by reference to the award criteria) will be made by the BBC. The awarding authority reserves the right not to award a contract and to annul the procurement process at any stage. Tenders and all supporting documents must be priced in sterling and all payments will be made in sterling. The contract shall be subject to English law. The awarding authority does not bind itself to accept the lowest, or any tender and reserves the right to accept part of a tender unless the tenderer expressly stipulates otherwise in the tender document.
six.4) Procedures for review
six.4.1) Review body
Business and Property Courts of England and Wales - TCC
Rolls Building, 7 Rolls Building, 7 Fetter Lane
London
EC4A 1NL
Country
United Kingdom
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
As stated in the Public Contracts Regulations 2015. The applicable review time limits shall be as stated in Regulations 92 and 93 Public Contracts Regulations 2015.