- Scope of the procurement
- Lot 1: Managed Services - All other Regions
- Lot 1b: Managed Services - London and South-East Region
- Lot 2a: Face to Face Interpretation - All other Regions
- Lot 2b: Face to Face Interpretation - London and South-East Region
- Lot 3: Telephone Interpretation
- Lot 4: Video Interpretation (Spoken) - All Regions
- Lot 5a: Non Spoken Language Interpretation - All other Regions
- Lot 5b: Non Spoken Language Interpretation - London and South-East Region
- Lot 6: Written Translation Transcription & Ancillary Services - All Regions
Section one: Contracting authority
one.1) Name and addresses
North of England Commercial Procurement Collaborative (NOE CPC) (hosted by and acting through Leeds and York Partnership NHS Foundation Trust.)
Don Valley House, Savile Street East
Sheffield
S4 7UQ
Contact
Tracey Nation
Country
United Kingdom
NUTS code
UK - United Kingdom
Internet address(es)
Main address
Buyer's address
one.2) Information about joint procurement
The contract is awarded by a central purchasing body
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://health-family.force.com/s/Welcome
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted electronically via
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be submitted to the above-mentioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at
https://health-family.force.com/s/Welcome
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Health
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Language Services - Procurement in Partnership (PiP)
Reference number
NOE.0583
two.1.2) Main CPV code
- 79540000 - Interpretation services
two.1.3) Type of contract
Services
two.1.4) Short description
NHS North of England Commercial Procurement Collaborative on behalf of NHS Procurement in Partnership (Comprising of East of England NHS Collaborative Procurement hub, NHS Commercial Solutions, NHS London Procurement partnership and NHS North of England Commercial Procurement Collaborative) are seeking to establish a Framework Agreement for the Provision of Language Services for use by the NHS, Central Government and UK public sector bodies.
The Framework Agreement will provide the supply of language services to support delivery, either individually or as groups, to service users who speak, communicate, or read languages other than English.
The Framework will be divided into the following lots:
Lot 1a - Managed Services All other Regions
Lot 1b - Managed Services - London, South East Regions
Lot 2a - Face to Face Interpretation - All other Regions
Lot 2b - Face to Face Interpretation - London, South East Regions
Lot 3 - Telephone Interpretation - All Regions
Lot 4 - Video Interpretation (Spoken) - All Regions
Lot 5a - Non-Spoken Language Interpretation - All other Regions
Lot 5b - Non-Spoken Language Video Interpretation - London, South East Regions
Lot 6 - Written Translation Transcription & Ancillary Services - All Regions
two.1.5) Estimated total value
Value excluding VAT: £400,000,000
two.1.6) Information about lots
This contract is divided into lots: Yes
Tenders may be submitted for all lots
two.2) Description
two.2.1) Title
Lot 1: Managed Services - All other Regions
Lot No
1a
two.2.2) Additional CPV code(s)
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
Main site or place of performance
United Kingdom and any of the crown dependencies (including but not limited to, the Isle of Man).
two.2.4) Description of the procurement
Managed Services - All other Regions
The below-listed Authorities (plus those entities listed at Section II.2.11 and Section VI.3) are eligible to access the resulting framework – subject to NOE CPC approval.
Airedale NHS Foundation Trust
Barnsley Facilities Services Ltd (wholly owned subsidiary of Barnsley Hospital NHS Foundation Trust)
Barnsley Hospital NHS Foundation Trust
Bradford District Care NHS Foundation Trust
Bradford Teaching Hospitals NHS Foundation Trust
Calderdale and Huddersfield NHS Foundation Trust
Calderdale and Huddersfield Solutions Ltd (wholly owned subsidiary of Calderdale and Huddersfield NHS Foundation Trust)
Chesterfield Royal Hospital NHS Foundation Trust
Derbyshire Community Health Services NHS Foundation Trust
Derbyshire Support and Facilities Services Ltd (wholly owned subsidiary of Chesterfield Royal Hospitals NHS Foundation Trust)
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Harrogate and District NHS Foundation Trust
Harrogate Healthcare Facilities Management Ltd (wholly owned subsidiary of Harrogate and District NHS Foundation Trust)
Hull University Teaching Hospitals NHS Trust
Humber Teaching NHS Foundation Trust
Leeds and York Partnership NHS Foundation Trust
Leeds Community Healthcare NHS Trust
Leeds Teaching Hospitals NHS Trust
Leicestershire Partnership NHS Trust
Lincolnshire Community Health Services NHS Trust
Lincolnshire Partnership NHS Foundation Trust
Locala Community Partnerships CIC
Manx Care
Mid Yorkshire Hospitals NHS Trust
NHS South Yorkshire Integrated Care Board
Northern Care Alliance NHS Foundation Trust
Northern Lincolnshire and Goole NHS Foundation Trust
Nottingham University Hospitals NHS Trust
Nottinghamshire Healthcare NHS Foundation Trust
Sheffield Children's NHS Foundation Trust
Sheffield Health & Social Care NHS Foundation Trust
Sheffield Teaching Hospitals NHS Foundation Trust
Sherwood Forest Hospitals NHS Foundation Trust
South West Yorkshire Partnership NHS Foundation Trust
The Newcastle upon Tyne Hospitals NHS Foundation Trust
The Rotherham NHS Foundation Trust
United Lincolnshire Hospitals NHS Trust
University Hospitals of Derby and Burton NHS Foundation Trust
University Hospitals of Leicester NHS Trust
York and Scarborough Teaching Hospitals NHS Foundation Trust
York Teaching Hospital Facilities Management LLP (wholly owned subsidiary of York and Scarborough Teaching Hospital NHS Foundation Trust)
Yorkshire Ambulance Service NHS Trust
NOE CPC member bodies as listed at: http://www.noecpc.nhs.uk/current-members
and any additional new NOE CPC members including wholly owned companies and subsidiaries, may utilise this framework agreement during the contract term.
See Section II.2.11 and VI.3 for list of entities eligible to utilise any resulting framework, subject to the approval of NOE CPC.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £100,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 1b: Managed Services - London and South-East Region
Lot No
1b
two.2.2) Additional CPV code(s)
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Managed Services - London and South-East Region
For further information of eligible entities please see Lot 1a – Section II.2.4
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £100,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 2a: Face to Face Interpretation - All other Regions
Lot No
2a
two.2.2) Additional CPV code(s)
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Face to Face Interpretation - All other Regions
For further information of eligible entities please see Lot 1a – Section II.2.4
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £40,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 2b: Face to Face Interpretation - London and South-East Region
Lot No
2b
two.2.2) Additional CPV code(s)
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Face to Face Interpretation - London and South-East Regions
For further information of eligible entities please see Lot 1a – Section II.2.4
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £40,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 3: Telephone Interpretation
Lot No
3
two.2.2) Additional CPV code(s)
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Telephone Interpretation
For further information of eligible entities please see Lot 1a – Section II.2.4
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £32,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 4: Video Interpretation (Spoken) - All Regions
Lot No
4
two.2.2) Additional CPV code(s)
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Video Interpretation (Spoken)
For further information of eligible entities please see Lot 1a – Section II.2.4
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £32,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 5a: Non Spoken Language Interpretation - All other Regions
Lot No
5a
two.2.2) Additional CPV code(s)
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Non-Spoken Language Interpretation - All other Regions
For further information of eligible entities please see Lot 1a – Section II.2.4
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £20,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 5b: Non Spoken Language Interpretation - London and South-East Region
Lot No
5b
two.2.2) Additional CPV code(s)
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Non-Spoken Language Interpretation - London and South-East Regions
For further information of eligible entities please see Lot 1a – Section II.2.4
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £20,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
two.2) Description
two.2.1) Title
Lot 6: Written Translation Transcription & Ancillary Services - All Regions
Lot No
6
two.2.2) Additional CPV code(s)
- 79540000 - Interpretation services
two.2.3) Place of performance
NUTS codes
- UK - United Kingdom
two.2.4) Description of the procurement
Written Translation Transcription & Ancillary Services
For further information of eligible entities please see Lot 1a – Section II.2.4
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £16,000,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months
48
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section three. Legal, economic, financial and technical information
three.1) Conditions for participation
three.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
three.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
In the case of framework agreements, provide justification for any duration exceeding 4 years:
N/A
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.1) Previous publication concerning this procedure
Notice number: 2023/S 000-013954
four.2.2) Time limit for receipt of tenders or requests to participate
Date
3 October 2023
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
four.2.7) Conditions for opening of tenders
Date
3 October 2023
Local time
12:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
six.3) Additional information
NHS Northern Ireland (National Health Service for Northern Ireland) including but not limited to: Health and Social Care Trusts, Primary care Services GPs, pharmacies, dentists and optometrists, Hospital services, social care services and community services, including those provided through community health centres and mental health services:
http://www.hscni.net/
Isle of Man (IoM) Government and associated IoM based public bodies, including all IoM Government Departments and Cabinet Office, including but not limited to: Department of Health & Social Care, as listed at:
https://www.gov.im/about-the-government/departments
Educational Establishments in England & Wales listed on the Department for Education’s Register EduBase (to be superseded by GIAS (Get Information about Schools) including establishments providing compulsory, higher and further education:
https://www.get-information-schools.service.gov.uk
https://www.gov.uk/government/publications/open-academies-and-academy-projects-in-development
Schools in England
https://get-information-schools.service.gov.uk/Search?SelectedTab=Establishments
Education Trusts
https://www.gov.uk/types-of-school/academies
Schools in Wales
https://gov.wales/address-list-schools
Further and Higher Education Recognised Institutions or listed bodies in the UK offering degree-level courses:
https://www.officeforstudents.org.uk/advice-and-guidance/the-register/the-ofs-register/#/
Schools in Scotland including primary, secondary and special schools:
https://education.gov.scot/parentzone/
Educational Establishments in Scotland:
http://www.gov.scot/Topics/Statistics/ScotXed/SchoolEducation/SchoolEstablishments Schools and Educational Establishments in Northern Ireland:
https://www.education-ni.gov.uk/services/schools-plus
Higher Education Universities and Colleges in Northern Ireland:
https://www.nidirect.gov.uk/articles/universities-and-colleges-northern-ireland
UK Police Forces in England, Northern Ireland, Scotland and Wales including National Special Police Forces.
https://www.police.uk/pu/find-a-police-force/
England Fire and Rescue Services
https://www.nationalfirechiefs.org.uk/Fire-and-Rescue-Services
Scottish Fire & Rescue Services
http://www.firescotland.gov.uk/your-area.aspx
Welsh Fire & Rescue Services
https://gov.wales/fire-rescue
Northern Ireland Fire & Rescue Service
https://www.nifrs.org/
UK Maritime & Coastguard Agency
https://www.gov.uk/government/organisations/maritime-and-coastguard-agency/about/access-and-opening
Registered charities in England and Wales:
https://www.gov.uk/find-charity-information
Registered charities in Scotland:
http://www.oscr.org.uk/charities
Registered charities in Northern Ireland:
http://www.charitycommissionni.org.uk/charity-search/
Ministry of Defence (MOD):
https://www.gov.uk/government/organisations/ministry-of-defence
Royal Navy - https://www.royalnavy.mod.uk/
British Army - http://www.army.mod.uk/
Royal Air Force - https://www.raf.mod.uk/
Registered social landlords: government funded not-for-profit organisations that provide affordable housing. They include housing associations, trusts and cooperatives.
England
https://www.gov.uk/government/publications/current-registered-providers-of-social-housing
Scotland
https://www.housingregulator.gov.scot/landlord-performance/landlords
Wales
http://gov.wales/topics/housing-and-regeneration/publications/registered-social-landlords-in-wales/?lang=en
Northern Ireland
https://www.nidirect.gov.uk/contacts/housing-associations
Any other public sector and government organisations, including, but not limited to, those listed at; Departments, agencies and public bodies
https://www.gov.uk/government/organisations
six.4) Procedures for review
six.4.1) Review body
North of England Commercial Procurement Collaborative (NOE CPC)
Savile Street East,
Sheffield,
S4 7UQ
Country
United Kingdom