Section one: Contracting authority
one.1) Name and addresses
FAIR4ALL FINANCE LIMITED
2nd Floor 28 Commercial Street
London
E16LS
Contact
Gary Stephens
procurement@fair4allfinance.org.uk
Telephone
+44 7940519544
Country
United Kingdom
NUTS code
UKI42 - Tower Hamlets
Internet address(es)
Main address
https://fair4allfinance.org.uk/invitations-to-tender/
Buyer's address
https://fair4allfinance.org.uk/invitations-to-tender/
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://fair4allfinance.org.uk/invitations-to-tender/
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Body governed by public law
one.5) Main activity
Economic and financial affairs
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
What can we learn from retail banking practices during Covid-19?
two.1.2) Main CPV code
- 73000000 - Research and development services and related consultancy services
two.1.3) Type of contract
Services
two.1.4) Short description
Fair4All Finance is seeking a provider to research the provisions that retail banking lenders put in place to support customers through the financial shocks that they faced because of the Covid-19 pandemic.
Broadly, this work should seek to detail the different support measures put in place, the customer demographics reached, and the impact these interventions had on customer financial wellbeing and overall wellbeing. The research should be framed around the different operational and financial implications it had for retail banking providers.
Insights from this work will be used by Fair4AllFinance and partners to inform how mainstream banks can take learnings from the temporary measures and best serve customers who are classified as financially vulnerable in the long-term. The insights will help to formulate recommendations at the product and policy level.
two.1.5) Estimated total value
Value excluding VAT: £100,000
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.3) Place of performance
NUTS codes
- UKI - London
two.2.4) Description of the procurement
As per the Quotation documentation
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
5 November 2021
End date
31 March 2022
This contract is subject to renewal
No
two.2.10) Information about variants
Variants will be accepted: Yes
two.2.11) Information about options
Options: Yes
Description of options
Please see Quotation information
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
1 November 2021
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
3 November 2021
Local time
5:00pm
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
Fair4All Finance
London
Country
United Kingdom