Awarded contract

Agent Channel Student Recruitment Services

  • Royal Holloway and Bedford New College

F03: Contract award notice

Notice reference: 2022/S 000-025503

Published 12 September 2022, 12:05pm



Section one: Contracting authority

one.1) Name and addresses

Royal Holloway and Bedford New College

Egham Hill

Egham

TW20 0EX

Email

procurement@rhul.ac.uk

Telephone

+44 1784917645

Country

United Kingdom

NUTS code

UKI - London

Internet address(es)

Main address

https://www.royalholloway.ac.uk/

one.4) Type of the contracting authority

Body governed by public law

one.5) Main activity

Education


Section two: Object

two.1) Scope of the procurement

two.1.1) Title

Agent Channel Student Recruitment Services

Reference number

RHUL-23029

two.1.2) Main CPV code

  • 80300000 - Higher education services

two.1.3) Type of contract

Services

two.1.4) Short description

Management of Agent Channel student recruitment for the university, and the admission of these students in the majority of territories the university operates in

two.1.6) Information about lots

This contract is divided into lots: No

two.1.7) Total value of the procurement (excluding VAT)

Value excluding VAT: £25,000,000

two.2) Description

two.2.3) Place of performance

NUTS codes
  • UKI - London
Main site or place of performance

LONDON

two.2.4) Description of the procurement

The exclusive third-party provider of the Marketing, Recruitment and Admissions Solution to International Students on behalf of the University recruited through the agent channel with the exclusion of Australia, New Zealand, North America and Western Europe

two.2.5) Award criteria

Quality criterion - Name: Please see Annex D / Weighting: 100

Cost criterion - Name: Please see Annex D / Weighting: 100

two.2.11) Information about options

Options: No

two.2.13) Information about European Union Funds

The procurement is related to a project and/or programme financed by European Union funds: No


Section four. Procedure

four.1) Description

four.1.1) Type of procedure

Award of a contract without prior publication of a call for competition in the cases listed below

  • The services can be provided only by a particular economic operator for the following reason:
    • absence of competition for technical reasons

Explanation:

The contract value is gross of onwards agent commission and taxes and provides target levels for increased international student recruitment of over the contract duration, including certain minimum guaranteed financial performance levels in the first two Academic Years of the contract.

Increasing overseas student recruitment immediately is critical to the success of our strategic vision. The University currently contracts with 100 different agents across the world, all of whom have contracts with Study Group for the recruitment of students to the Royal Holloway University of London International Study Centre (operated in collaboration with Study Group). Study Group in turn works with circa 2,900 agents worldwide. Contracting with Study Group Limited to provide the majority of our agent-based recruitment activity will deliver an immediate and substantial increase in scale without the need for additional training of staff or agents.

It is our view that it is not possible for another provider to achieve the required performance in the timescale required which would deliver the immediate increase in scale of this contract for Agent Channel recruitment. The University’s pathway programmes are run by Study Group Limited who operate out of the University’s premises and with whom the University already has a long-standing and established working relationship developed over the past 10 years. The University considers that Study Group has the specific expertise at its disposal to deliver the service, given that it already has a dedicated admissions team and sales and marketing resources located in over 40 global locations devoted to the recruitment of students for the University via the Royal Holloway University of London International Study Centre and the necessary systems in place to be able to deliver the services seamlessly without the need for further training.

The Negotiated Procedure Without Prior Publication has been utilised for the above reasons. It is expected that any future requirement for this service after the end of this contract will be openly procured if the approach is successful and the market for these services has matured.

four.1.8) Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes


Section five. Award of contract

A contract/lot is awarded: Yes

five.2) Award of contract

five.2.1) Date of conclusion of the contract

11 September 2022

five.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

five.2.3) Name and address of the contractor

Study Group Limited

Brighton Study Centre 1, Billinton Way

Brighton

BN1 4LF

Country

United Kingdom

NUTS code
  • UKJ21 - Brighton and Hove
National registration number

02325576

The contractor is an SME

No

five.2.4) Information on value of contract/lot (excluding VAT)

Initial estimated total value of the contract/lot: £25,000,000

Total value of the contract/lot: £25,000,000


Section six. Complementary information

six.3) Additional information

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=715078701

GO Reference: GO-2022912-PRO-20942634

six.4) Procedures for review

six.4.1) Review body

Royal Courts of Justice

Strand

London

WC2A 2LL

Country

United Kingdom