Scope
Reference
OPEN2025876
Description
A single service provider is required to provide care and support services for residents at four Extra Care Support Schemes within the Redcar and Cleveland borough for adults who have been assessed by the Council as being eligible for Extra Care Housing and Support. The adults will have varying levels of need, some of which can be diverse and complex in nature and services should reflect this.
Extra care housing is defined as specialist accommodation designed to maximise the independence of Adults by providing a safe, secure and stimulating environment. Adults retain the independence of having their own home and at the same time benefit from the availability of social care and housing support with onsite emergency response. The Service Provider should promote person centered care, with a focus on supporting Adults to achieve outcomes and goals that are most important to them.
The service is to operate over 4 schemes:
Barnaby House, Eston
29 x 1 bed apartments, 32 x 2 bed apartments, 1 x Studio. Includes Rosedale and Ripley Court.
St Germains, Marske
28 x 1 bed apartments, 3 x 2 bed apartments
Jubilee Court, Eston
14 x 1 bed apartments, 28 studio apartments
The Dunes, Redcar
18 x 1 bed apartment, 46 x 2 bed apartments, 6 x 2 bed bungalows
It is conditional that as part of the contract award, the Provider enters into a contractual agreement with the Landlord of each scheme for the providers occupancy of the building.
The Provider will be expected to work with the Landlords to ensure the provision of extra care meets the needs of those eligible through the delivery of background and planned care and support available 24 hours a day, 365 days per year.
Total value (estimated)
- £9,500,000 excluding VAT
- £11,400,600 including VAT
Above the relevant threshold
Contract dates (estimated)
- 9 March 2026 to 8 March 2029
- Possible extension to 8 March 2030
- 4 years
Description of possible extension:
1 x 12 month optional extension period.
Main procurement category
Services
CPV classifications
- 85000000 - Health and social work services
Contract locations
- UKC12 - South Teesside
Participation
Legal and financial capacity conditions of participation
Conditions of Participation are included in the Invitation to Tender and include:
- Committing to obtain required insurance levels if awarded the contract
- Data Protection
- Health and Safety
- Compliance with Equality legislation
Technical ability conditions of participation
Conditions of Participation are included in the Invitation to Tender and include:
- Information Security
- Safeguarding Adults
- CQC Registration
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Submission
Enquiry deadline
16 June 2025, 4:00pm
Tender submission deadline
23 June 2025, 2:00pm
Submission address and any special instructions
Please be advised that Redcar & Cleveland Borough Council are conducting this procurement via Open (www.open-uk.org (https://www.openuk.org)). If you go to Browse Opportunities at the top of the page and Filter on Redcar and Cleveland Borough Council you can then search for this opportunity. Tenders must be submitted via the Open system.
If you require time-critical assistance on submitting your response, please contact the Open Support Team
For non-time critical issues, such as passwords, general account queries and location of information please visit Open hub via
www.open-hub.org/how-to-guides/ (https://www.open-hub.org/how-to-guides/) or seek support from
PLEASE NOTE: The system is accessible 24/7however, technical support is only available Monday - Thursday 8:30am-5:00pm, Friday: 8:30am-4:30pm
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
24 November 2025
Award criteria
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | As detailed in the tender documents |
Quality | 100% |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Justification for not publishing a preliminary market engagement notice
The contracting authority has carried out preliminary market engagement in relation to the contacting opportunity. The preliminary market engagement was conducted prior to the commencement of the Procurement Act 2023 which is why a Preliminary Market Engagement Notice was not published. A presentation was held via Microsoft Teams on 21 January 2025, with the opportunity to attend the presentation advertised openly to suppliers on the e-tender system. The slides from the market engagement presentation and responses to questions received are included in this tender pack for information .
Contracting authority
Redcar and Cleveland Borough Council
- Public Procurement Organisation Number: PHZX-3726-LWBD
Redcar and Cleveland House, Kirkleatham Street
Redcar
TS10 1RT
United Kingdom
Contact name: Debbie Seaman
Region: UKC12 - South Teesside
Organisation type: Public authority - sub-central government