Scope
Reference
C3640
Description
Anchor has been using Civica's Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart) for a number of years with the technology used across Anchor's Care Homes and is integrated with our HR & Finance System. This renewal will ensure continuity of services whilst Anchor develops its Digital Strategy of the future.
Contract 1. Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart)
Supplier
Contract value
- £382,500 excluding VAT
- £459,000 including VAT
Above the relevant threshold
Earliest date the contract will be signed
2 June 2025
Contract dates (estimated)
- 3 June 2025 to 30 May 2028
- 2 years, 11 months, 28 days
Main procurement category
Goods
CPV classifications
- 48100000 - Industry specific software package
- 48517000 - IT software package
Contract locations
- UK - United Kingdom
Participation
Particular suitability
- Small and medium-sized enterprises (SME)
- Voluntary, community and social enterprises (VCSE)
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Direct award
Direct award justification
Additional or repeat goods, services or works - extension or partial replacement
The direct award justification is to allow Anchor to award a public contract to an existing supplier who supplied the original software, as an 'extension' to existing services. Concerns the supply of services by the existing supplier which are intended as an extension to existing services:- a. A change in supplier would result in services that are different from or incompatible with, existing goods, services or works b. The difference or incompatibility would result in disproportionate technical difficulties in operations or maintenance. Anchor has been using Civica Smart and TimeSmart for a number of years, and it is deeply embedded within Anchor's Care Homes & the platform is also integrated with our HR & Finance System. Given Anchor's long-standing investment in and integration with Civica's Smart and TimeSmart platform, renewing the agreement is crucial to maintaining operational efficiency and supporting ongoing digital transformation initiatives therefore switching to a different vendor at this stage would require significant changes and could lead to operational disruptions. Anchor is developing it's Digital Strategy over this period and we would be looking to undertake a competitive tendering procedure at the end of this extension (unless there are any delays in delivering the Digital Strategy).
Supplier
Civica UK Limited
- Public Procurement Organisation Number: PCMJ-9641-QWWM
30 Stamford Street
London
SE1 9LQ
United Kingdom
Email: enquiries@civica.co.uk
Region: UKI44 - Lewisham and Southwark
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): No
Contract 1. Income Processing Care Homes (SMART) & Time & Attendance/Rostering (TimeSmart)
Contracting authority
Anchor Hanover Group
- Public Procurement Organisation Number: PYBH-1339-MTCJ
2 Godwin Street
Bradford
BD1 2ST
United Kingdom
Email: allen.norman@anchor.org.uk
Website: https://www.anchor.org.uk/
Region: UKE41 - Bradford
Organisation type: Public authority - sub-central government