Section one: Contracting authority
one.1) Name and addresses
Reading Borough Council
Civic Offices, Bridge Street
RG1 2LU
Country
United Kingdom
NUTS code
UKJ11 - Berkshire
Internet address(es)
Main address
one.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at
https://in-tendhost.co.uk/readingbc/aspx/Tenders/Current
Additional information can be obtained from the above-mentioned address
Tenders or requests to participate must be submitted to the above-mentioned address
one.4) Type of the contracting authority
Regional or local authority
one.5) Main activity
General public services
Section two: Object
two.1) Scope of the procurement
two.1.1) Title
Sheltered Housing – Call Monitoring, Welfare Check call and Responder service
Reference number
RBC 00001997
two.1.2) Main CPV code
- 85310000 - Social work services
two.1.3) Type of contract
Services
two.1.4) Short description
We are seeking a three-year initial contract with an option to extend for a further two years to commission an Alarm Receiving Centre (ARC) to provide: • 24/7 emergency alarm (warden call) monitoring service • Daily welfare check calls – weekends, bank holidays and office closures • Site responder service • across the portfolio within the sheltered housing service. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include: 1. General Sheltered, 2. Cedar Court Sheltered Extra Care scheme, 3. Phoebe Cusden House. Full details of the requirement can be found in Annex 1 - Specification.
two.1.6) Information about lots
This contract is divided into lots: No
two.2) Description
two.2.2) Additional CPV code(s)
- 85310000 - Social work services
two.2.3) Place of performance
NUTS codes
- UKJ11 - Berkshire
two.2.4) Description of the procurement
We are seeking a three-year initial contract with an option to extend for a further two years to commission an Alarm Receiving Centre (ARC) to provide:- 24/7 emergency alarm (warden call) monitoring service - Daily welfare check calls – weekends, bank holidays and office closures- Site responder service across the portfolio within the sheltered housing service. The Sheltered Housing Service provides a variety of services to people living within RBC owned accommodation. These include:1. General Sheltered, 2. Cedar Court Sheltered Extra Care scheme, 3. Phoebe Cusden House. Each site currently has an analogue Tunstall warden call alarm system which monitors door entry, fire alarm systems, lift alarms, communal call points, individual flat call points, pendants, intruder alarms, the master key safe, and other assistive technology/telecare devices such as falls monitors and flood detectors. Conversion to enable digital working is being installed via an IP connector to enable working in a digital environment, whilst we review our longer-term provision of warden call equipment.
two.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
two.2.6) Estimated value
Value excluding VAT: £300,000
two.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start date
1 April 2025
End date
31 March 2028
This contract is subject to renewal
Yes
Description of renewals
Further two year extension available.
two.2.10) Information about variants
Variants will be accepted: No
two.2.11) Information about options
Options: No
two.2.13) Information about European Union Funds
The procurement is related to a project and/or programme financed by European Union funds: No
Section four. Procedure
four.1) Description
four.1.1) Type of procedure
Open procedure
four.1.8) Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: Yes
four.2) Administrative information
four.2.2) Time limit for receipt of tenders or requests to participate
Date
25 September 2024
Local time
12:00pm
four.2.4) Languages in which tenders or requests to participate may be submitted
English
four.2.7) Conditions for opening of tenders
Date
25 September 2024
Local time
1:00pm
Place
Reading Borough Council via In-Tend portal
Section six. Complementary information
six.1) Information about recurrence
This is a recurrent procurement: No
six.4) Procedures for review
six.4.1) Review body
High Court of Justice of England and Wales
London
Country
United Kingdom
Internet address
https://courttribunalfinder.service.gov.uk/courts/rolls-building
six.4.3) Review procedure
Precise information on deadline(s) for review procedures
The relevant deadlines depend on the specific nature of the remedies required and are defined in Regulations 93 & 94 of the Public Contracts Regulations 2015.
six.4.4) Service from which information about the review procedure may be obtained
The Cabinet Office
London
Country
United Kingdom